Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Head of HR
PetVet365
Remote, United States
Every great veterinary hospital runs on its people, and we’re looking for the leader who takes care of ours. As PetVet365’s Head of HR, you’ll be our senior people leader, a member of our…
Added just now
RE
SR HSE Manager
Rosendin Electric, Inc
United States
- $135,500 to $177,800 USD / year
…organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical…
Added 1 min ago
YORK Account Manager
Bosch-HomeComfort
Summerville, SC
Leadership coaching will be a constant throughout your career. Investing in our people is a high priority at Bosch. Your sales leaders will onboard you with all the programs, product and…
Added 1 min ago
YORK Account Manager
Bosch-HomeComfort
Atlanta, GA
Leadership coaching will be a constant throughout your career. Investing in our people is a high priority at Bosch. Your sales leaders will onboard you with all the programs, product and…
Added 1 min ago
People Programs Lead, People Operations
Chime Financial, Inc
San Francisco, CA
This role combines program leadership with hands-on execution. You’ll serve as the central point of accountability for your programs, partnering with Legal, Recruiting, People Partners,…
Added 1 min ago
Senior Manager, Software Development
SAS
Cary HQ, NC
As a Senior Software Development Manager within the SAS 9 Fraud Analytics team, you will lead a team of engineers responsible for delivering and modernizing solutions across the SAS 9…
Added 2 mins ago
Water Resources Management Market Sector Leader
HDR
New York, NY · Albany, NY · Newark, NJ · Syracuse, NY · White Plains, NY · Woodcliff Lake, NJ
…approaches, your contributions will make a meaningful difference in people’s lives. This isn’t just a job, it's a chance to lead change, drive progress, and leave a lasting…
Added 2 mins ago
Restaurant Manager
Red Lobster
Conroe, TX
As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest…
Added 2 mins ago
Innovative Medicine Fleet Operations Manager
Janssen Pharmaceuticals, Inc. Legal Entity
Titusville, NJ
Demonstrated experience leading people, programs, or cross-functional teams, with the ability to set priorities, coach others, and drive accountability for results.
Added 2 mins ago
Sales Leadership Development Program
Johnson & Johnson Vision Care, Inc. Legal Entity
Remote, United States
Must have legal authorization to work in the U.S
Added 3 mins ago
Community Inclusion Specialist/ Job Coach
Easter Seal Rehabilitation Center
Waterbury, CT
Under the supervision of the department Manager, Community Inclusion Specialists are primary implementers of our organization’s services, working on the front lines in our communities. As…
Added 4 mins ago
Program Manager - Dakota County
Thomas Allen Inc.
West Saint Paul, MN
…into action, Thomas Allen has grown to employ more than 500 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of…
Added 5 mins ago
6396 - Assistant Store Manager FT
Hat World Inc.
Atlanta, GA
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Added 5 mins ago
Program Manager - Data and Analytics
JPMC page
New York, NY · NY
As a Program Manager within JPMorganChase, you will play a pivotal role in leading and managing strategic programs and initiatives from conception to execution. Your work will have a…
Added 6 mins ago
Orthotic Technician
AdaptHealth, LLC
Chesapeake, VA
Commitment to Our People – Support, Development, and Advancement Opportunities
Added 6 mins ago
Family Services Center Manager
Innovative Network of Knowledge
Karnes City, TX
…many years). Experience in education and/or early childhood programs (is this preferred or…
Added 6 mins ago
Warehouse Associate
Animal Health International, Inc.
Liberty, MO
We provide competitive benefits, unique incentive programs and rewards for our eligible employees. Benefits include full Medical, Dental, and Vision benefits and an integrated Wellness…
Added 6 mins ago
PL
Warehouse Associate I - PART TIME
Patterson Logistics Services
Dinuba, CA
- $19 USD / hour
- Part-time
We provide competitive benefits, unique incentive programs and rewards for our eligible employees. Benefits include full Medical, Dental, and Vision benefits and an integrated Wellness…
Added 6 mins ago
Quality Manager
ST Shared Services LLC
Madison, WI
The Quality Manager is responsible for providing Quality leadership and support to the site. This role works closely with the Director, Quality to maintain a proactive approach to system…
Added 6 mins ago
Water Resources Management Market Sector Leader
HDR
New York, NY · Albany, NY · Newark, NJ · Syracuse, NY · White Plains, NY · Woodcliff Lake, NJ
…approaches, your contributions will make a meaningful difference in people’s lives. This isn’t just a job, it's a chance to lead change, drive progress, and leave a lasting…
Added 6 mins ago
Case Manager Pawtucket Health Home $2,500 retention bonus
Care New England Health System
Pawtucket, RI
Must have valid driver's license, registration, current inspection sticker and insured auto
Added 6 mins ago
Senior Finance Manager
Honeywell
Charlotte, NC
YOU MUST HAVE
Added 7 mins ago
General Manager
24 Hour Fitness USA, LLC
Lakewood, CA
* CPR/AED certification is required within 30 days of hire
Added 7 mins ago
TH
Cloud Security Architect - IL4 / Enterprise Integration
TOMORROW HIRE
Washington, DC
- $150,000 to $200,000 USD / year
…expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a…
Added 7 mins ago
TH
Cloud Security Architect - IL4 / Enterprise Integration
TOMORROW HIRE
Denver, CO
- $150,000 to $200,000 USD / year
…expected to contribute to the transition toward a production program of record, subject to program award and customer requirements. Reporting to the Program Manager, you will work with a…

Customer Service Manager, Airport Customer Experience

Kansas City, MO, United States

Apply on career4.successfactors.com

Applications open in a new tab.

Job details

Experience: 2 years experience leading others
Posting language: English

Original job description

Location: [[location]] Cities: [[sfstd_jobLocation_obj]] Requisition ID: [[id]] This job will continue to be posted until at least 11/19/2026. If interested, please apply prior to this date. Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.

• Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.

What you'll do

Drives operational excellence
Creates an environment that cares for our frontline team members and celebrates the team successes
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Promotes an environment of mutual respect and trust between frontline team members
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications

Skills, Licenses & Certifications

Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Strong decision making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Applicable valid driver’s license as required by local authorities, if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Apply on career4.successfactors.com

Report this job

Work requirements

Jobs in the United States