Core Compute Customer PDM

Product Management Sr Advisor, Customer PMO Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale. Some product builders follow the rules. Ours rewrite them. Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters. We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it. If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here. Join us and help build the future of enterprise technology, to do the best work of your career, and make a profound social impact as a Product Management Sr Advisor, Customer PMO on our Product Management team in Round Rock, Texas.

What you’ll achieve:

As a Product Management Sr Advisor, Customer PMO, you will be a part of the Customer PMO team that leads Dell’s most strategic storage and AI infrastructure programs, transforming customer requirements into priced solutions, purchase orders, and successfully deployed outcomes while serving as the customer’s primary advocate and point of accountability. In this role, you will own programs from proposal through execution, partnering across Product, Operations, Engineering, and Services to develop accurate solutions, drive delivery commitments, and ensure exceptional customer outcomes.

You will:

• Manage customer programs end-to-end, from pricing proposals and purchase order planning through execution and delivery
• Develop cost estimates, pricing models, and customer quotes while partnering with Product Management and AI teams to define infrastructure solutions
• Drive integrated project plans across supply chain, manufacturing, backlog management, and rack integration to meet delivery commitments
• Serve as the primary customer-facing contact, providing program updates, managing expectations, and ensuring stakeholder alignment
• Monitor progress, mitigate risks, resolve issues, and deliver successful outcomes through strong cross-functional coordination and execution discipline

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

• 8+ years of related experience in product management, program management or customer program delivery
• Experience managing customer programs or projects that involve pricing, BOM costing, quoting or P&L analysis
• Strong communication and stakeholder management skills, with experience in customer-facing roles
• Ability to manage multiple programs at once, prioritize under tight deadlines and influence cross-functional teams without direct authority
• Strong skills in Excel, PowerPoint and Claude

Desirable Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or related field
• Experience with storage, server, networking or AI infrastructure products and exposure to rack integration, manufacturing or deployment services with relevant certifications (PMP, CAPM or similar program management certification)

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

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