Job Summary An opportunity exists for a casual, as-needed Class A driver in a dynamic wine & spirits logistics operation based in Napa, CA. There is no set schedule. When work is available, we will contact you to ask whether you are available, and you may accept or decline each assignment. Assignments may include runs between Napa and Irwindale, CA, with overnight layovers. You’ll deliver customer orders, keep accurate route records, and make sure each customer is happy with their order and the quality of the product they receive. You’ll follow company safety standards, state and federal regulations, and warehouse delivery procedures throughout the delivery cycle. Along with deliveries, you’ll handle a variety of customer service tasks and work closely with the front office. The job is fast paced, so you’ll need to be task oriented and manage your time efficiently each day. Hours vary based on operational need, and no minimum number of hours or assignments is guaranteed.
Primary Job Duties
- Safely operate a class A vehicle in order to pick up orders from suppliers or make deliveries.
- Perform daily pre and post-trip inspections
- Verify all loads to ensure full and accurate customer deliveries
- Securely load and unload vehicle for multi-stop deliveries
- Maintain interior of vehicle organized and clean
- Route plan, follow delivery schedule, and adjust planned drives to manage delays as necessary
- Use our TMS system on a mobile device to update delivery status and capture PODs
- Report to the Warehouse manager any incidents, accidents, injuries, traffic violations, or property damage
- Provide high quality level of service at delivery location and resolve customer concerns regarding spoilage, breakage, and incorrect product delivery
- Provide customers with invoices, obtain delivery signatures, and collect accounts receivable as necessary
- Adhere to applicable regulatory requirements and guidelines including but not limited to DOT, FMCSA, and California Highway Patrol (CHP) requirements
- Be prompt and on time for every accepted assignment
- Complete accepted assignments, which may include extended days and overnight layovers, within hours-of-service limits
- Perform other work related duties as assigned
Education and/or Work Experience Requirements
- Must have a valid California Class A commercial driver’s license (CDL)
- Must have a clean driving record
- Minimum of 1 year experience of route delivery or similar environment
- Must know how to use and fill out hours of service logs
- Must be able to pass a DOT physical and obtain a DOT Medical Certificate
- Must be able to pass a DOT pre-employment drug test and participate in the company’s random drug and alcohol testing program
- Must be able to lift 50 pounds
- Strong time-management, interpersonal communication, attention to detail, and customer service skills
- Reliable attendance and punctuality for accepted assignments
- Ability to apply basic math skills with or without calculator
- Knowledge of area and an ability to operate GPS technology/apps
- Use safe lifting and loading techniques including ability to push and lift items with varying degrees of weight
- Previous delivery and distribution experience in the food and beverage industry preferred
Physical Requirements
- Should be able to sit for extended periods
- Hear and speak clearly by phone
- Ability to lift 50 pounds