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Catering Sales Manager

Washington, DC, United States

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Job details

Experience: Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
Posting language: English
Posted: Nov 9, 2026

Original job description

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.

As a Concord Leader you will be responsible to:

· Inspire greatness in your team.

· Encourage and support team members to reach their full potential.

· Create a work environment that is a Great Place to Work for all.

· Lead with integrity, transparency, respect, and professionalism.

· Care for your team and their families.

Key Responsibilities:

Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
Generate new business through solicitation, networking, and follow-up with past clients
Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
Lead pre-event, on-site, and post-event communications to ensure service excellence
Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
Conduct site tours for prospective clients and facilitate client meetings as needed
Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications:

Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
Strong communication, negotiation, and organizational skills
Ability to work a flexible schedule and thrive in a fast-paced environment
Guest-focused with attention to detail and a commitment to delivering outstanding service

Benefits

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones - Quality, Integrity, Community, Profitability, and FUN! - our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

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More about this job

Skills

Sales
Upselling
Guide staff
Cooking
Communication skills
Negotiation
Organizational skills
Attention to detail

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