Cash Posting Specialist - Remote

beBright is seeking a detail-oriented and organized Cash Posting Specialist to support accurate and timely payment posting, reconciliation, and revenue cycle operations.

WHO WE ARE:

At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

KEY RESPONSIBILITIES:

Payment Posting:

Post insurance payments and adjustments from ERAs, EOBs, EFTs, virtual cards, and paper checks. Review automated payment postings and correct exceptions or inaccurate allocations. Apply payments, contractual adjustments, write-offs, and patient responsibility to the correct accounts and procedure lines. Post assigned patient payments and accurately process reversals, recoupments, and approved refunds.

Reconciliation:

Reconcile posted payments to remittance totals, deposit records, and bank activity. Research and resolve unapplied payments, duplicate postings, missing deposits, and batch variances.

Insurance Follow-Up:

Identify denials, underpayments, and other payer issues requiring additional follow-up. Route unresolved claims issues to the Insurance AR team with clear supporting documentation.

Documentation and Performance:

Maintain complete documentation for payment batches, reconciliations, and unresolved exceptions. Meet established standards for posting timeliness, accuracy, and backlog management. Escalate material discrepancies, system issues, or unusual payment activity to RCM leadership.

Compliance:

Protect patient and financial information in accordance with HIPAA and company policies.

QUALIFICATIONS:

• High school diploma or equivalent; additional education in accounting, business, or healthcare administration is a plus.
• Experience with payment posting, cash application, medical or dental billing, or revenue cycle operations preferred.
• Familiarity with ERAs, EOBs, EFTs, insurance adjustments, and practice management or billing systems preferred.
• Strong attention to detail, numerical accuracy, and ability to investigate and resolve discrepancies.
• Proficiency with Microsoft Office, particularly Excel, and comfort learning new systems.
• Strong organizational, communication, and problem-solving skills with the ability to meet deadlines.
• Ability to handle confidential patient and financial information in accordance with HIPAA and company policies.

BENEFITS:

• Competitive compensation commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
• Retirement savings plan with employer safe harbor program
• Paid time off and holidays.