Jobs in the United States

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Relationship Banker- Dixie Valley
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Added 6 mins ago
Vice President, Enterprise Accounts
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…overseeing operations and playing a vital role in client relations, problem resolution, service delivery, continuous improvement, and managing any additional services. This is an excellent…
Added 11 mins ago
WORKPLACE AMBASSADOR
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Submit, track, escalate, and follow up on service requests through resolution in partnership with the responsible teams.
Added 12 mins ago
PB
Compliance Senior Associate
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- $110,000 to $140,000 USD / year
The Compliance Senior Associate reports directly to the Compliance Officer and supports the execution and maintenance of the Bank's Compliance Management System (CMS). This role assists…
Added 12 mins ago
Systems Administrator
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Provide 24x7x365 support resolution for enterprise hardware and software as needed.
Added 13 mins ago
Customer Experience Representative/Inside Sales Representative
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…needed. Representatives are responsible for order processing and resolution of issues that may prevent orders from shipping. Under general supervision, CXRs process internal and external…
Added 13 mins ago
Receiving Associate
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The Receiving Associate is responsible for managing the intake of all consignment items - whether through shipped packages or in-person drop-offs - at Goldin HQ. This individual will report…
Added 14 mins ago
QA Engineer - Ostro
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Remote, United States
…with automated efficiency. As a disciplined, self-starting problem solver, you take full ownership of software quality without needing micromanagement. Beyond core testing, you bring a…
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Project Manager
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Mentor and guide associate project managers and coordinators.
Added 15 mins ago
GCIC & RECORDS SUPV
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…routine questions and complaints; research problems and initiates problem resolution; refers complaints/problems to appropriate…
Added 16 mins ago
Registered Nurse - Cath Lab - FT
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…roles include advocacy, performance improvement, leadership, problem solving, delegation, conflict resolution, and team…
Added 17 mins ago
Patient Coordinator
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Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
Added 17 mins ago
System Administrator
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Support dispatch systems, hardware diagnostics, and problem resolution across enterprise infrastructure.
Added 18 mins ago
Director of Due Diligence
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Skilled in problem-solving and escalation to ensure issue resolution; maintains a rigorous follow-up schedule for pending and incomplete tasks
Added 18 mins ago
Workers’ Compensation Coordinator
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Monitor and manage workers’ compensation claims to ensure timely submission, appropriate care, and efficient case resolution.
Added 20 mins ago
CU
Paraeducator Special Education - Resource - 6.5 hrs/day
Chandler USD 80
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Exercise positive problem-solving behavior and conflict resolution skills
Added 21 mins ago
Transportation Planner
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Escalate critical issues to management and coordinate resolution strategies
Added 21 mins ago
TF
Bakery Lead
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- $15.19 to $16.48 USD / hour
Excellent communication, problem-solving, and conflict resolution skills.
Added 24 mins ago
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Community Association Manager / Portfolio (ECO11226)
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- $65,000 to $75,000 USD / year
…language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we…
Added 25 mins ago
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Sr Associate, Client Service Onboarding Manager
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- $55,800 to $126,000 USD / year
The Sr Associate, Client Service Onboarding Manager will lead an assigned group of clients at a plan level, through the retirement plan onboarding process by coordinating all aspects of the…
Added 26 mins ago
Assoc. Application Developer
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The Associate Application Developer supports the design, development, testing, implementation, and maintenance of software applications and integrations that enable university business and…
Added 26 mins ago
Payroll Tax Analyst
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…The incumbent will work closely under the supervision of the Associate Director of Payroll Tax to carry out all necessary activities for the administration of…
Added 27 mins ago
Implementation Project Manager
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As directed by the Implementation Executive, drives associate mentorship, and participates in stretch assignments/projects in support a virtual Resource Management Team.
Added 27 mins ago
KU
Manufacturing Associate- 1st shift (Contract Conversion)
KPR US LLC
Chicopee, MA
- $18.3 USD / hour
Works on routine assignments that require some problem resolution
Added 27 mins ago
KU
Manufacturing Associate- 3rd shift (Contract Conversion)
KPR US LLC
Chicopee, MA
- $20.3 USD / hour
Works on routine assignments that require some problem resolution

BUSINESS SERVICE SUPERVISOR - BILINGUAL

IL, United States

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Job details

Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

Job Title: Business Service Supervisor (ACHN) Bilingual Location: North Riverside Health Center: 1800 S. Harlem Ave, Suite A, North Riverside, IL 60546 Shift: (Mon, Wed, Thu 8am-4pm), (Tue 10am-6pm), Fri (7am-3pm) Some Saturdays as needed.

This position is exempt from Career Service under the CCH Personnel Rules. Job Summary The Business Service Supervisor, ACHN-Bilingual is responsible for providing daily oversight and optimization of registration and throughput of patients from front desk to providers of care. The Business Service Supervisor, ACHN will be responsible for clerical staffing support, registration integrity, resource management, quality assurance, denial report management, mitigation of erroneous charges and customer service throughout the ambulatory clinics.

General Administrative Responsibilities Collective Bargaining

Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Supervision
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary

Typical Duties

Supervises and trains clerical staff at the Ambulatory Center
Prepares clerical staff schedules and daily assignments
Optimizes registration resources. Provides registration and scheduling support to facilitate operation efficiencies, when needed
Troubleshoots equipment malfunctions, calls for repairs, and evaluates new equipment
Generates Quality Assurance reports accuracy and integrity. Reviews, and makes correction
Adheres to HIPAA standards and complies with patient confidentiality policies for the retention of patient information, handling, distribution, or disposal of patient health information
Adheres to key performance indicators (KPI’s) to meet operational goals
Assumes responsibility for maintaining competence in own professional practice and maintenance of required credentials
Attends and participates in meetings, huddles, and committees, as needed
Performs other related duties as assigned

Minimum Qualifications

Associate degree in Business or related health care field from an accredited college or university is required (Must provide official transcript at thine of interview).
A minimum of Three (3) years of front-end registration and scheduling in a clinic is required
Experience running reports using an electronic medical record is required
Proficiency using Microsoft Office (i.e., prepare presentations) is required
Bilingual in English/Spanish (Bilingual testing for Spanish will be administered. Passing score of 3 – High Intermediate, is required)

Preferred Qualifications

Bachelor’s degree in business or related health care field from an accredited college or university is preferred
Experience leading, supervising, and/or managing staff is preferred
Understanding the front-end business of Revenue cycle is preferred

MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION

Knowledge, Skills, Abilities and Other Characteristics

Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Strong interpersonal skills
Demonstrate analytical and organizational, problem-solving, critical thinking, time management and conflict resolution skills.
Demonstrate attention to detail, accuracy and precision
Ability to perform general office administration activities
Ability to adhere to department policies and standards utilizing best practices

VETERAN PREFERENCE PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

To take advantage of this preference a Veteran must:

Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF) For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview. *Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

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More about this job

Skills

Bilingualism
Front Desk
Quality assurance
Customer service
Employee relations
Evaluate information
Scheduling
Confidentiality
Microsoft Office
Presentation skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Communication skills
Interpersonal skills
Problem solving
Critical thinking
Time management
Conflict resolution
Attention to detail
Office administration

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