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Senior Staff - Resident Camp - FVL
Metropolitan YMCA of the Oranges Inc
Newton, NJ
The Camp Specialist will design and deliver a program specialty in their designated area tailored to the skills and interests of each age group. He or she will work with other counselors to…
Added just now
Customer Experience Associate, eCommerce
Greyson Clothiers
MI
The Customer Experience Associate, E-Commerce, will oversee the Greyson channels of community engagement and work alongside our Digital CX team and in tandem with cross-functional partners…
Added just now
Customer Experience Associate, eCommerce
Greyson Clothiers
MI
The Customer Experience Associate, E-Commerce, will oversee the Greyson channels of community engagement and work alongside our Digital CX team and in tandem with cross-functional partners…
Added just now
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Transportation Supervisor
CTDI
Tracy, CA
- $22.1 USD / hour
Associate's Degree in Inventory Management, Logistics, or equivalent work experience
Added 1 min ago
GI
Hospitality Instructor - Bendix Campus - FT
GOODWILL INDUSTRIES GROUP
South Bend, IN
- $43,680 USD / year
To provide engaging, hands on and classroom based instruction to participants enrolled in the Hospitality Training Program, preparing individuals for entry level and advancement…
Added 1 min ago
GI
Mission Services Team Lead - Bendix Campus - FT
GOODWILL INDUSTRIES GROUP
South Bend, IN
- $50,000 USD / year
To provide program oversight, staff development, and ensure program metrics are exceeded for a mission team of up to 12. The Mission Services Team Lead will ensure programs adhere to the…
Added 1 min ago
Associate Dean and Professor of Education
Indiana University at Bloomington (Faculty)
IN
…experience at the undergraduate college level, a successful research program, a demonstrated commitment to collaboration, and administrative experience. The candidate’s teaching, research,…
Added 1 min ago
Open Rank (Assistant, Associate, or Full)
University of South Carolina
SC
…Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system…
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Associate Director of Scholarships and Financial Aid
North Carolina State University
Raleigh, NC
As the Associate Director of Scholarships and Financial Aid, you will provide strategic leadership and operational oversight for scholarship administration, processing and management. In…
Added 1 min ago
Admissions Coordinator
ML Healthcare
Cedar Park, TX
The Springs Healthcare & Rehabilitation, our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients, families, other team…
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Project Manager II
Insight Global
O'Fallon, IL
- From $36 USD / hour
- Associate’s degree OR equivalent professional experience
Added 2 mins ago
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Childcare Paraeducator - Adventure Connection (AC)
School District 622 - North St. Paul-Maplewood-Oakdale
North St. Paul, MN
- $20.85 USD / hour
Independent School District No. 622, North St. Paul-Maplewood-Oakdale, does not discriminate based on sex and prohibits sex discrimination in any education program or activity.
Added 3 mins ago
Lee Wrangler - Sales Associate @ Grove City Premium Outlets
Kontoor
Grove City, PA
Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
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Wrangler - Sales Associate -Temporary
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Waco, TX
- $13 to $17 USD / hour
The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations. The Sales Associate…
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Program Assistant Manager
Penn Mar 2021
Freeland, MD
- $48,800 USD / year
Starting annual salary of $48,800 for the Program Assistant Manager
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Client Operations Associate
Rockefeller Capital Management
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…individual to join its growing team as a Client Operations Associate. The Client Operations Associate will actively support the Private Advisor team with various tasks related to client…
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VSE Systems SME
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Windows Server Hybrid Administrator Associate, Cisco CCNA,CCNP, CISSP, RHCSA, RHCSE certifications preferred
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Property Housekeeper
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New Orleans, LA
- $15 to $16 USD / hour
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Chief Engineer
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…development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance,…
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Seasonal Warehouse Associate, Joppa - Part Time
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- Part-time
Employee Assistance Program with mental health counseling and legal/financial advice
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Retail Sales Associate - Furniture/Mattresses/Rugs, Southlake Mall - GA - Full Time
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- Full-time
…protection plans , managing return rates, and promoting our loyalty program. You will continually demonstrate superior product knowledge to educate your customer and satisfy their…
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Administrative Support Team Associate, Leawood Town Center Plaza - Part Time
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Employee Assistance Program with mental health counseling and legal/financial advice
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Sales Associate
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…resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding…
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Seasonal Digital Lead
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BUSINESS SERVICE SUPERVISOR - BILINGUAL

IL, United States

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Job details

Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

Job Title: Business Service Supervisor (ACHN) Bilingual Location: North Riverside Health Center: 1800 S. Harlem Ave, Suite A, North Riverside, IL 60546 Shift: (Mon, Wed, Thu 8am-4pm), (Tue 10am-6pm), Fri (7am-3pm) Some Saturdays as needed.

This position is exempt from Career Service under the CCH Personnel Rules. Job Summary The Business Service Supervisor, ACHN-Bilingual is responsible for providing daily oversight and optimization of registration and throughput of patients from front desk to providers of care. The Business Service Supervisor, ACHN will be responsible for clerical staffing support, registration integrity, resource management, quality assurance, denial report management, mitigation of erroneous charges and customer service throughout the ambulatory clinics.

General Administrative Responsibilities Collective Bargaining

Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Supervision
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary

Typical Duties

Supervises and trains clerical staff at the Ambulatory Center
Prepares clerical staff schedules and daily assignments
Optimizes registration resources. Provides registration and scheduling support to facilitate operation efficiencies, when needed
Troubleshoots equipment malfunctions, calls for repairs, and evaluates new equipment
Generates Quality Assurance reports accuracy and integrity. Reviews, and makes correction
Adheres to HIPAA standards and complies with patient confidentiality policies for the retention of patient information, handling, distribution, or disposal of patient health information
Adheres to key performance indicators (KPI’s) to meet operational goals
Assumes responsibility for maintaining competence in own professional practice and maintenance of required credentials
Attends and participates in meetings, huddles, and committees, as needed
Performs other related duties as assigned

Minimum Qualifications

Associate degree in Business or related health care field from an accredited college or university is required (Must provide official transcript at thine of interview).
A minimum of Three (3) years of front-end registration and scheduling in a clinic is required
Experience running reports using an electronic medical record is required
Proficiency using Microsoft Office (i.e., prepare presentations) is required
Bilingual in English/Spanish (Bilingual testing for Spanish will be administered. Passing score of 3 – High Intermediate, is required)

Preferred Qualifications

Bachelor’s degree in business or related health care field from an accredited college or university is preferred
Experience leading, supervising, and/or managing staff is preferred
Understanding the front-end business of Revenue cycle is preferred

MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION

Knowledge, Skills, Abilities and Other Characteristics

Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Strong interpersonal skills
Demonstrate analytical and organizational, problem-solving, critical thinking, time management and conflict resolution skills.
Demonstrate attention to detail, accuracy and precision
Ability to perform general office administration activities
Ability to adhere to department policies and standards utilizing best practices

VETERAN PREFERENCE PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

To take advantage of this preference a Veteran must:

Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF) For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview. *Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

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