Business Cont. & Disaster Recovery Analyst (Remote)

LOCATION: Remote – This is a home based, virtual position that operates Monday – Friday from 8:30am-5:00pm EST. Vaya Partners Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.

GENERAL STATEMENT OF JOB

The Business Cont. & Disaster Recovery Analyst provides on-going guidance, reporting and actions on IT disaster recovery related matters as part of Vaya Partners Business. This position will work to implement and support the policies, procedures, and programs that ensure the recovery, security, and technology in the event of a disruption or unanticipated disaster.

This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. This position is required to be trained regarding such laws, must sign a confidentiality statement, and is required to observe those laws while fulfilling this position’s responsibilities.

ESSENTIAL JOB FUNCTIONS

Supervisory:

• Provide staff supervision, project and technical leadership to the Business Applications team
• Leads the delivery and release management of continuous improvement cycles, upgrades, integrations, and critical enhancements
• Provide technical leadership and support the Business Services Support Director in developing and maintaining a strategic roadmap of the product based on the business needs
• Promote and provide supervision on process improvement opportunities, ensuring the process improvement objectives are valid and align with organizational priorities.
• Performs personnel administrative functions for the Business Applications staff (e.g. hiring, supervising, evaluating, providing professional development) for the purpose of maintaining adequate staffing, and enhancing productivity of personnel.

Daily Duties:

• Use in-depth business knowledge to help business units develop strategy and find growth opportunities
• Contribute to product vision, roadmap, and growth opportunities and prioritize product feature requests, development, and implementation for the product
• Provide leadership in the business applications to promote effective and efficient functional systems.
• Provide supervision in design, gathering of requirements, testing, training, and implementation of the organization’s projects and special projects.
• Play an active role in mitigating impediments impacting successful team completion of projects and goals
• Batch job maintenance and monitoring
• Responsible Tier 2 support of issues including ticket management and resolution documentation
• Play an active role in mitigating impediments impacting successful team completion of projects and goals

Administrative:

• Prepares written materials (e.g., procedures, system level documentation, reports, memos, letters, purchasing information for budgeting, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.

KNOWLEDGE, SKILLS, & ABILITIES

• Bachelor’s degree from an accredited college/university in computer science, computer information systems, or management information systems in preferred;
• Appropriate certification is desirable such as the DRI (Disaster Recovery Institute) ABCP (Associate Business Continuity Professional);
• Good Presentation and Communications Skills;
• Ability to develop and specify ideas and proposals for implementing and improving the BC/DR program;
• Experience with conducting Business Impact Analysis
• Knowledge of methodologies for design, execution and reporting of IT audits
• Excellent training and technical writing skills;
• Proven competency in use of MS Office applications, specifically Microsoft Word, Excel, PowerPoint and desktop software;
• Experience with BCM tools is desirable.
• Maintains high standards of personal integrity, whilst demonstrating respect for other viewpoints.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in Computer Science or Information Management required.

• 2 – 5 years DR/BC experience coordinating recovery teams, and developing and maintaining recovery plans for service organizations

PHYSICAL REQUIREMENTS

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL for this role.

SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

DEADLINE FOR APPLICATION: Open until filled. APPLY: Vaya Partners Health accepts online applications in our Career Center. Vaya Partners Health is an equal opportunity employer.