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Associate - Guest Relations

Fishers, IN, United States

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Job details

Apply by: Dec 14, 2026
Education: High school diploma
Posting language: English
Posted: Nov 13, 2026

Original job description

Schedule: Part-time Day Shift Work Location: Fishers Hospital (Onsite) Department Supported: Patient Experience

Primary Responsibilities:

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Candidate Requirements:

High School Diploma/GED required.
Ability to handle busy situations
Microsoft 365 proficiency
Ability to learn medical software
Keen attention to detail
Have a flexible schedule that allows for working all shifts when needed
Earliest shifts start at 5:30 am and the latest shift can end as late as 6:30 pm
Ability to learn and work in all workstations within the department
No weekends

Candidate Preferences:

Previous concierge level customer service experience preferred.
Previous healthcare experience involving patient/public contact preferred.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.

•

With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.

At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

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Jobs in the United States