Job Title: Assistant Property Manager
Employment Type: Full-Time
FLSA Status: Non-exempt
Location: Lancaster Commons Apartments (280 units) 2489 Coral Ave NE, Salem, OR 97305 https://www.lancastercommonsapartments.com/
Schedule: Monday - Friday from 9:00am - 6:00pm
Reports to: Property Manager
Compensation Package:
- Competitive hourly pay range of $24.00 - $26.00
- Quarterly bonus opportunities
- 20% employee rent discount at Lancaster Commons; subject to availability
Benefits Package:
- Medical insurance at no cost to the employee
- Dental insurance at no cost to the employee
- Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
- 401k enrollment program available
- Life Balance Program access for associate-only discounts
- Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
- 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
Administrative:
- Comply with all Fair Housing and Equal Housing Opportunities requirements
- Comply with appropriate state landlord/tenant statutes
- Attend training and development seminars
Operational & Financial:
- Advertise and promote the property
- Utilize industry specific software for lead management
- Provide tours to prospective and current residents
- Complete full cycle lease process with prospective residents
- Ensure compliance with renter’s insurance
- Maintain resident occupancy of 95%
- Ensure the timely collection of rent and other ancillary revenue
- Assist Property Manager with delinquency process
- Assist Property Manager with processing vendor invoices
- Other duties as assigned by Property Manager
Resident Experience:
- Engage with your prospective and current tenants using a professional and courteous approach
- Navigate priority changes to respond to and resolve unforeseen issues or emergencies
- Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
- Complete quality assurance calls following up on completed work orders
- Facilitate resident events
What You’ll Need:
- Authorization to work in the United States
- High School Diploma or equivalent
- 1+ years of experience in multi-family property management
- Yardi Voyager and CRM experience preferred
- Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
- Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development
Your Work Environment:
- Approximately 80% in office environment using a computer and phone
- Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
- Ability to carry or move objects weighing up to 20 pounds
Mission Statement:
“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”
INTEGRITY, INITIATIVE, INNOVATION