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Area Manager

  • Other, WA, United States

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Original job description

Area Manager

Programmed Facility Management | Karratha, WA

Are you a proven operational leader with a passion for developing people, driving business performance, and delivering exceptional customer outcomes?

We are looking for an experienced Area Manager to oversee our operations across Karratha and Newman, based in Karratha.

This is an exciting opportunity to lead two established branches, manage diverse operational teams, and play a key role in the continued success and growth of our business throughout the Pilbara region.

About the Role

Reporting to the Operations Manager, you will be responsible for the overall leadership, operational performance, and success of our Karratha and Newman branches. You will lead a team focused on service excellence, safety, client satisfaction, and growth while ensuring all contractual and operational commitments are delivered to the highest standards.

Regular travel between Karratha and Newman will be required for this role

Key Responsibilities

  • Lead and manage the day-to-day operations of the Karratha and Newman branches.
  • Drive a strong safety culture, ensuring compliance with our philosophy.
  • Manage branch financial performance, including budgets, forecasting, profitability, and cost control.
  • Develop and maintain strategic relationships with clients, stakeholders, and industry partners.
  • Lead, coach, and develop operational and frontline teams towards excellent service delivery.
  • Ensure contractual obligations, quality standards, and service level agreements are consistently achieved.
  • Monitor performance through KPIs and implement continuous improvement initiatives.
  • Support workforce planning, resource allocation, and operational efficiencies across both locations.

About You

To be successful in this role, you will bring:

  • Demonstrated experience in a Branch Manager, Area Manager, or Senior Operations Management position.
  • Strong commercial and financial management skills, including budget and P&L responsibility.
  • Proven leadership experience managing multiple teams and operational sites. with excellent interpersonal skills
  • Excellent stakeholder engagement and customer relationship management skills.
  • Strong business acumen with the ability to drive operational performance and growth.
  • A proactive approach to problem-solving and continuous improvement.
  • A commitment to workplace health, safety, and employee wellbeing.
  • Experience within construction, facilities management, maintenance, property services, industrial services, or a related industry will be highly regarded.
  • Current Australian Driver's Licence (WA)

What's in it for You?

  • Attractive salary package including a company-maintained vehicle and generous housing allowance.
  • Lead two strategically important branches with the autonomy to make an impact and drive business success.
  • Great team to work with
  • Opportunity to influence operational strategy, commercial performance, and customer outcomes across the Pilbara region.
  • Join a well-established business backed by the strength and stability of Programmed and PERSOL.
  • Ongoing leadership development and clear career pathways within a national organization.
  • Work with supportive leaders who empower decision-making and value innovation.
  • Be part of a values-driven organization that prioritizes safety, people, and operational excellence.
  • Enjoy the professional opportunities with Programmed
  • Make your mark in a strategic leadership role where your contribution will be recognised and rewarded.

Why Programmed?

At Programmed, we're passionate about creating opportunities for people and businesses to thrive. With a long-standing reputation for service excellence, safety, and innovation, we deliver workforce and facility management solutions across Australia and New Zealand.

Our Commitment

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of Zero Harm. We value diversity and encourage applications from people of all backgrounds, cultures, genders, ages and abilities. We are committed to providing reasonable adjustments throughout the recruitment process to ensure an equitable experience for all candidates.

Ready to lead high-performing teams and make a real impact across the Pilbara? Apply now and join Programmed.

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