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Support Analyst
Körber Group
Pittsburgh, PA
…technical issues related to customer system issues pertaining to systems including WMS, and other components supported by Körber. This includes the responsibility of managing customer…
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Procurement Assistant Manager, Labor, Security, and Facilities
Maersk Logistics & Services USA Inc.
NC
· Own the implementation and ongoing maintenance of negotiated supplier rates, pricing conditions and commercial agreements within applicable procurement systems.
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Federal Business Development Director Department of Defense and National Security Markets
Qwaltec Inc.
Tempe, AZ
Able to strengthen Qwaltec’s business development systems, CRM discipline, pipeline reporting, capture processes, and executive-level opportunity reviews.
Added 1 min ago
CO
Accountant I - Payroll
City of Oak Harbor
Oak Harbor, WA
- $6,291 to $8,365 USD / month
…accounting procedures and practices. Uses the City’s financial systems to ensure the accuracy of financial information and works as part of a team serving internal and external…
Added 1 min ago
BC
BernCo Clean Community Operator
Bernalillo County
Albuquerque, NM
- $20.54 to $20.95 USD / hour
…levels, water, brake lights, headlights, and other operational systems and…
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Sr. Engineering Manager, Controls Hardware
TKC Thermo King LLC
Minneapolis, MN
Strong organizational, leadership, and communication skills for working in cross-disciplinary teams (software, hardware, systems engineering).
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Manager, Partner Growth
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San Francisco, CA
- $122,000 to $155,000 USD / year
- Maintain the systems - CRM, account plans, escalation logs - that make account management repeatable and scal
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Warehouse Tech - Night Shift & Day Shift
Celgard, LLC
Concord, NC
…batteries for electric drive vehicles (EDVs) and energy storage systems…
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Technical Program Manager
CACI
Sterling, VA · Sterling
Lead a team of 60+ developers and engineers that develops and maintains mission critical systems. This Technical Program Manager position manages mission management applications that cover…
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Project Manager
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San Antonio, TX · San Antonio
…and functional operational areas that include DoW Automated Systems. The successful candidate will assist in identifying and resolving operational issues, and act as a liaison between…
Added 1 min ago
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Case Manager I, Health Systems Navigation
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- $31 to $33 USD / hour
The Health Systems Navigation (HSN) Case Manager provides comprehensive, client-centered case management with a harm reduction focus to individuals who use substances. This role facilitates…
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Clinical Director- Ambulatory Medical Specialty Clinics
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Ensures the orientation of department personnel to role functions, policies and procedures and information systems. Assists and directs staff in the identification of their own learning…
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2027 SIParCS Undergraduate Student Internships
University Corporation for Atmospheric Research
Remote, United States
- $23.41 USD / hour
…students as summer interns in the Computational and Information Systems Laboratory (CISL), an organization within NSF NCAR charged with provisioning supercomputing and data systems to the…
Added 2 mins ago
Assistant General Manager
Holiday Inn & Suites Anaheim
Anaheim, CA
Monitor and maintain the front office systems and equipment to ensure optimum performance.
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Assistant Manager 04-GR
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- $19 to $29.69 USD / hour
Occasionally work at heights or around mechanical systems
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Structural Analysis Engineer II
Rocket Lab Corporation
Long Beach, CA
At Rocket Lab, we’re not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components…
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Technical Product Manager
8090 Solutions Inc
Redwood City, CA
…software, ideally including non-deterministic, data-driven systems, to make sound architectural and product decisions. Apply analytical rigor to evaluate trade-offs, measure outcomes, and…
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Senior Guest Services Manager, Winter 26-27
Mammoth Mountain Ski Area, LLC
Mammoth Lakes, CA
- $75,601.32 to $80,213.49 USD / year
Has influence in all ticket area locations with respect to implementation of training plan, ticket sales systems, policies and procedures, Mammoth Way implementation for the business unit.
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Transportation Systems Coordinator
Seattle Children's Hospital
Seattle, WA
- $27.17 to $40.75 USD / hour
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Administration Manager
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Train and develop other managers’ knowledge of purchasing, payroll, and other key systems
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Bulk Operator -$24/hr AND $5,000 First Year Sign-On Bonus
USB Ardent Mills LLC
Mount Pocono, PA
As a Bulk Operator, you will be responsible for operating bulk load-out systems, flows, and equipment, along with all operations associated with the loading and jockeying of bulk and van…
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Hospice Executive Director
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Working knowledge of computer programs, especially Microsoft Office Suite products and EMR systems
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Director of Service & Construction - San Diego
AIR Communities
San Diego, CA
- $145,000 to $160,000 USD / year
Supports operations from a leadership level with complete understanding of property budgets, P&Ls, KPIs, systems (Entrata, Coupa, Brivo, SmartRent), and reporting.

Applications Manager

Lexington, United States

The base compensation range for this position is $99,600 to $141,900.

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Job details

Pay: The base compensation range for this position is $99,600 to $141,900.
Education: High school diploma
Experience: High School Diploma or GED and 8+ years of experience required.
Posting language: English

Original job description

About the Department

Our Research & Development organization brings together the best minds in life science innovation. The teams located in facilities in Lexington, Watertown, Cambridge and Plainsboro reflect the full R&D continuum, from early research through late-stage clinical development. Here, we are building for the future, creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. Our R&D hub merges biotech speed and agility with large pharmaceutical company quality, resources, and stability, uniting the best of both worlds to develop new medicines for patients.

The Position

The Applications Manager will ensure reliable, compliant and efficient lifecycle management of business-critical applications supporting facilities, building systems and enterprise operations within US R&D Operations, with primary responsibility for CMMS (Blue Mountain) and document systems. Lead application support, enhancements, user enablement and team performance to maintain operational continuity and improve system effectiveness. Align application capabilities and support services with business needs in close partnership with IT and operational stakeholders.

Relationships

Reports to the respective leader of US Core Facilities and Engineering Services and provides leadership to applications technicians and other assigned support resources. Partners with the Facilities Associate Director on application strategy, operational priorities, enhancement planning and resource needs. Collaborates with Facilities, IT, Finance, Procurement, Quality, EH&S and other business stakeholders on application operations, user support, enhancements and compliance needs. Works closely with the IT Department to plan and coordinate implementations, upgrades, updates and ongoing support. External relationships include software vendors, service providers and implementation partners supporting issue resolution, system changes and service delivery.

Essential Functions

Lead day-to-day support and operational management of CMMS (Blue Mountain), document systems, facilities and building systems and related enterprise business applications
Oversee incident resolution, issue prioritization, system availability and service performance to maintain reliable application support and business continuity
Coordinate troubleshooting and escalations with IT, vendors and support resources; monitor system health and recurring issues and maintain effective support procedures
Manage the portfolio of application systems supporting US R&D Operations; maintain an inventory of supported systems, business owners, vendors, dependencies and support arrangements
Partner with operations process owners to translate business workflows into application requirements, configuration standards and prioritized system improvements
Coordinate application integrations and data exchanges with IT and vendors; monitor interface issues and resolve failures that affect operations workflows and reporting
Establish data ownership and quality controls with operations stakeholders; oversee consistent master data, reporting definitions and system records to support reliable operational decisions
Maintain lifecycle plans for operations application systems, including version currency, vendor support status, licensing needs and replacement priorities; coordinate capacity and resource planning with IT and Procurement
Coordinate backup, recovery and continuity arrangements for operations application systems with IT and vendors; support recovery testing and confirm support coverage for critical operating periods
Lead application enhancements, upgrades and related projects to improve functionality, usability and alignment with business needs
Partner with IT, stakeholders and vendors to define requirements, prioritize approved initiatives and coordinate implementation and change activities
Oversee testing, user acceptance, documentation and transition to ongoing support in accordance with applicable procedures
Communicate project delivery status, risks, dependencies and resource needs to the Facilities Associate Director and other stakeholders
Ensure users receive effective troubleshooting, clear communication, accessible documentation and appropriate training
Coordinate user onboarding and guidance on application capabilities and standardized processes to strengthen adoption and operational consistency
Gather user feedback, identify recurring support needs and implement improvements to user experience and application effectiveness
Maintain application knowledge resources and communicate system changes and service interruptions to affected users
Ensure supported applications are managed in accordance with applicable procedures, compliance requirements and data integrity expectations
Coordinate access administration, configuration and change records and compliance-related activities with IT, Quality and accountable system owners
Identify and escalate operational and system risks; maintain auditable documentation, support audit readiness and track corrective actions
Provide leadership, coaching, development and performance management for applications technicians and other assigned personnel
Set team priorities, allocate support resources and establish clear responsibilities across supported applications
Oversee vendor-supported services, review service performance and resolve delivery issues with IT and Procurement as appropriate
Promote collaboration, accountability and continuous improvement to maintain quality application services aligned with business priorities

Physical Requirements

Primarily performs office-based work, including regular computer use, application support, documentation and stakeholder meetings. May visit laboratory and facilities areas to support application users and understand operational requirements. Requires compliance with site safety procedures and use of appropriate personal protective equipment when entering designated areas.

Qualifications

High School Diploma or GED and 8+ years of experience required. Equivalent experience requirements for other degrees would be an Associate’s degree from an accredited university or equivalent education and 6+ years of experience, or a Bachelor’s degree from an accredited university or equivalent education and 4+ years of experience
Progressive experience supporting and managing business applications, facilities or building systems, or related enterprise technologies in a complex business environment
Strong knowledge of application support, system administration, issue management, change coordination and lifecycle management for CMMS (Blue Mountain), document systems, facilities and building systems and related enterprise applications
Demonstrated understanding of system configuration, support processes, change management and vendor-supported environments for CMMS, document systems and related applications
Strong problem-solving skills and ability to assess issues, determine priorities and implement effective solutions in a fast-paced support environment
Excellent communication skills and ability to work effectively with technical teams, IT, business stakeholders and vendors on implementations, upgrades, updates and ongoing support
Experience leading internal support teams and coordinating resources across multiple application areas or business processes

The base compensation range for this position is $99,600 to $141,900. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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More about this job

Skills

Documentation
Regulatory compliance
Personal protective equipment
System administration
CMMS
Change management
Problem solving
Communication skills
Business processes

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