Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Software Development Engineer, Bottlerocket
Amazon Development Center U.S., Inc.
Seattle, WA
As a Software Development Engineer on the Bottlerocket team, you will design, build, and maintain components of Bottlerocket - AWS's open-source, security-first container OS trusted by…
Added 1 min ago
Software Development Engineer, Bottlerocket
Amazon Development Center U.S., Inc.
Seattle, WA
As a Software Development Engineer on the Bottlerocket team, you will design, build, and maintain components of Bottlerocket - AWS's open-source, security-first container OS trusted by…
Added 1 min ago
Software Development Engineer, Eva Development Team
Amazon Web Services, Inc.
Bellevue, WA
Join the Data Center Gen AI team, where we build generative AI solutions for AWS data centers. Our systems orchestrate physical work processes across AWS's worldwide data centers, directly…
Added 1 min ago
Innovation and Design Engineer, Worldwide Design Engineering
Amazon.com Services LLC
Nashville, TN · Bellevue, WA
…ground-breaking technologies to develop fulfillment and processing systems on an unprecedented scale. In this role, you will collaborate with internal and external teams to design high…
Added 1 min ago
Sr Forward Deployed Engineer (FDE), AWS Forward Deployed Engineering, US Government
Amazon Web Services, Inc.
Jessup, MD · Arlington, VA · Seattle, WA · Denver, CO · Herndon, VA
A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering…
Added 3 mins ago
Test Engineer II
TTM Technologies, Inc.
Syracuse, NY
TTM is seeking a Test Engineer II to develop test systems for RF and microelectronic devices. Aspects of this include test fixture design, software development for automation and data…
Added 5 mins ago
A
Land Surveyor - Traveler
Actalent
West Fargo, ND
- $40 USD / hour
Experience working with electrical infrastructure, substations, medium-voltage systems, or underground utilities.
Added 5 mins ago
System Test Engineer
Picarro, Inc
Santa Clara, CA
Are you an engineer who enjoys getting hands-on with complex systems, solving difficult technical problems, and discovering why something is not working?
Added 6 mins ago
Technical Operations Engineer (On-site)
Merck Sharp & Dohme LLC
NJ
The engineer partners closely with Production, Process Engineering, Quality, Facilities, Maintenance, Automation, capital project teams, and other program stakeholders. The position…
Added 6 mins ago
Software Engineer II
Samsara
Remote, United States
The Safety Engineering - Triage & Insights Team owns and builds the systems and customer-facing products across web, mobile, and API surfaces that help fleets identify unsafe driving…
Added 6 mins ago
Design Engineer - Pride
Pride Mobility & Quantum Rehab
Duryea, PA
At least 1 year of experience as a Junior Design Engineer at Pride Mobility Products Corporation, OR at least 3 years of experience in designing mechanical systems and assemblies including…
Added 7 mins ago
D
Electrician
Doncasters
Long Beach, CA
- $40 to $45 USD / hour
…can work on both production equipment and facility electrical…
Added 7 mins ago
Linux Support Technician - Tier II
Careers - IP Secure, LLC
San Antonio, TX
…experience, with demonstrated expertise administering Ubuntu systems in production environments. This position requires advanced troubleshooting capabilities, security hardening experience,…
Added 7 mins ago
Machine Design Engineer
Oak Ridge National Laboratory
Oak Ridge, TN
…compelling problems in energy and security. The Enrichment Systems Engineering Section is seeking a Machine Design Engineer who will support the Enrichment Science and Engineering Division…
Added 7 mins ago
F
Senior Software Engineer
Ford
Livonia, MI · Livonia
- $147,077 to $174,536.04 USD / year
Senior Software Engineer - positions offered by Ford Motor Company (Livonia, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the…
Added 8 mins ago
Sr. Engineer - Voice and Call Center
VENETIAN LAS VEGAS GAMING LLC
Las Vegas, NV
The primary responsibilities of the Sr. Engineer – Voice and Call Center include supporting The Venetian Resort’s call centers and omnichannel environment. This position will serve as the…
Added 8 mins ago
Director of Systems Engineering
PRICE INDUSTRIES INC
Suwanee, GA
Price Industries is seeking an experienced mechanical consulting engineer to help shape how we think about HVAC systems, products, markets, and the future of mechanical design.
Added 8 mins ago
System Cyber Security Engineer
Abacus Technology
San Antonio, TX
Abacus Technology is seeking a Cyber Security Engineer to provide security support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Hanscom AFB.…
Added 8 mins ago
System Cyber Security Engineer
Abacus Technology
Hanscom AFB, MA
Abacus Technology is seeking a Cyber Security Engineer to provide security support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Hanscom AFB.…
Added 8 mins ago
EL
Structural Project Associate
ECS Ltd
Fredericksburg, VA
- $77,000 to $90,000 USD / year
Engineer-in-Training (EIT) certification preferred; Professional Engineer (PE) licensure a plus.
Added 8 mins ago
EL
Building Enclosure Principal Engineer
ECS Ltd
Walnut Creek, CA
- $185,000 to $240,000 USD / year
Professional Engineer (P.E.) license required
Added 8 mins ago
EL
Building Enclosure Principal Engineer
ECS Ltd
Roseville, CA
- $185,000 to $240,000 USD / year
Professional Engineer (P.E.) license required
Added 9 mins ago
Solutions Architect - Telco
Databricks
Remote, United States
Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms
Added 9 mins ago
BI & DATA ENGINEER
Trilogy Medwaste
Houston, TX
The BI & Data Engineer builds and operates the systems that move data from vendor and internal source systems into Azure, and turns that data into reporting the business relies on. This is…
Added 9 mins ago
Quality Engineer I
Mitsubishi Heavy Industries, Ltd.
Pooler, GA
Mitsubishi Power is hiring a Quality Engineer in the Savannah, GA location. The Quality Engineer is responsible for utilizing industry standard quality management principles for improvement…

Application Support Engineer

North Little Rock, AR, United States

Apply

Applications open in a new tab.

Job details

Experience: 1-3 years of demonstrable experience in a Technical Support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

We are seeking a knowledgeable Application Support Engineer to support, monitor, and maintain the efficiency of our Branded Calling software applications. In this role, your duties will include supporting internal and external clients, monitor and maintain our Branded Calling applications, and collaborating with colleagues to improve the applications.

To ensure success as an Application Support Engineer, you should possess experience in providing support in a fast-paced environment, and by being proactive in resolving issues that could impact our applications. A person employed in Application Support is responsible for managing the resolution of application and system issues that arise across the Branded Calling suite. There is an on-call rotation that takes place once per month.

What you’ll be doing:

Providing software application support under the supervision of the Senior Engineer.
Owns the production applications and ensures they are running as expected.
Monitors Branded Calling application data for anomalies.
Performing analysis on software application functionality and suggesting improvements.
Consulting with the software development team, internal users, and clients to improve application performance.
Ensure documentation is kept up to date by working with Engineering and QA.
Provides technical support to teams within the organization, and to external clients when required.
Establishing and documenting the root causes of application errors and escalating serious concerns to the Senior Engineer.
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
Monitoring application performance metrics.
Provide observability to the applications managed.
Implement Logging, Monitoring and Alerting for all applications.
Proactively identify and resolve technical issues.
Develop reports for teams across the business

What you’ll need:

A Bachelor's Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or similar.
1-3 years of demonstrable experience in a Technical Support role.
Ability to explain complex ideas to those with limited IT and systems knowledge.
Good communication skills: verbal and written.
Listening ability and patience.
Extraordinary customer service and relationship management experience.
Proficient Critical thinking skills.
Knowledge of AWS services, tools and best practices.
Basic knowledge of SIP call flows
Basic knowledge of REST API protocols

Bonus Points:

Willing to learn AWS technologies such as Amazon CloudWatch (including CloudWatch Agent, CloudWatch Logs, CloudWatch Alarms and CloudWatch Events), AWS X-Ray, Amazon SNS and Amazon Elasticsearch Service.
Understanding of multiple operating systems including Linux variants and windows. Have a working knowledge of multiple databases including PostgreSQL, Redshift and NoSQL data stores like Cassandra and AWS DynamoDB.
Perform automation activities using scripting languages such as bash, GNU utilities, Python, JavaScript and PowerShell for the Windows side.

Company Benefits:

Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:

First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.

This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.

First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

Apply

Report this job