Jobs in the United States

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Employee Assistance Program (EAP) including free counseling and health coaching
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Haverhill, MA
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United States
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United States
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Assistant Store Manager
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United States
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Care Partner - Full time - Day Shift
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Wilmington, DE
- Full-time
Must have a high school education · Must possess a passion to work with and around senior citizens
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Director of Sales
HarborChase of Palm Beach Gardens
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Must possess a passion to work with and around senior citizens
Added 1 min ago
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Care Partner - Full time - 11 p to 7a shift
HarborChase of Wilmington
Wilmington, DE
- Full-time
Must have a high school education · Must possess a passion to work with and around senior citizens

Analyst/Sr Analyst, Sales Production Technology

United States

Apply on career4.successfactors.com

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Job details

Experience: Min 3 years’ experience in product ownership or related experience
Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is part of the Global Sales organization within the Contract & Deal Management Tools team, where you'll help shape the technology that enables our commercial teams to create, negotiate, and execute complex customer agreements. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic tools that support deal design, contract lifecycle management, and sales process transformation. You'll play a key role in delivering innovative solutions that improve the experience of our internal customers and drive business growth.

What you'll do

Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes
Analyzes and gathers business requirements for multiple corporate initiatives simultaneously
Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint
Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations
Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis
Coordinates demos to stakeholders (all levels of management)
Critically analyzes and evaluates information gathered from multiple sources to create documentation
Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards
Understands expectations that were set with the business unit(s)
Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed
Create PowerBI reports and CRM dashboard views for end users

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Min 3 years’ experience in product ownership or related experience

Preferred Qualifications- Education & Prior Job Experience

Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field
Experience with project and technical defect tracking tools such as Rally

Skills, Licenses & Certifications

Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue
Skilled at driving organizational change through the integration of people, process, and technology
Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365
Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales
Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Apply on career4.successfactors.com

More about this job

Skills

Sales
Documentation
Microsoft Visio
Microsoft Excel
Microsoft PowerPoint
Quality assurance
Provide training
Microsoft Power BI
Computer technology
Computer science
MIS
Business processes
Customer service
Dynamics 365
Problem solving

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Work requirements

Jobs in the United States