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Business Strategy officer
SSB&T
Boston, MA
- $65,000 to $113,750 USD / year
…enterprise-scale initiatives while developing broad business management, communications, and program management experience. The role aligns closely with the responsibilities currently…
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Special Education Teacher
Bond Health
Brooklyn, NY
Deep understanding of adolescent development and learning styles
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PH
Food and Nutrition Services Supervisor
Portside Health & Rehab Center
Portsmouth, VA
- $25 to $27 USD / hour
3. Have an associate’s or higher degree in food service management or in hospitality, if the course study includes food service or restaurant management, from an accredited institution of…
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Pediatric Registered Nurse (Florida)
Pediatric Health Choice
Tampa, FL
Perform clinical procedures such as catheter care, seizure management, wound care, and ventilator monitoring.
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JP
2027 Commercial Real Estate Full-Time Analyst Program - Real Estate Banking (Dallas & Houston)
JPMC page
Dallas, TX · Houston, TX
- Full-time
2027 Commercial Real Estate Full-time Analyst Program
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Lead Technical Program Manager - Business Enablement & Transformation
JPMC page
Jersey City, NJ
As a Lead Technical Program Manager in Corporate Sector's Infrastructure Platforms - Data and Specialty Services team, you will drive the successful delivery of complex technology projects…
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Community Partnership Manager
Goodwin Living
Alexandria, Falls Church, McLean, VA
Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you…
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Director of Partner Engagement & Growth
Goodwin Living
Alexandria, Falls Church, McLean, VA
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Applied Hospitality Arts Instructor
Default Brand
St. Helena, CA
…with high employer contributions, a generous paid time off program, and…
Added 1 min ago
IT
Business Analyst III (6371)
itD Tech
Sunnyvale, CA
- $30 to $33 USD / hour
Coordinate with program managers to clarify incoming requests, resolve data gaps, and maintain critical deadlines and service-level agreements (SLAs).
Added 1 min ago
Agricultural Teacher
New Diana ISD
Diana, TX
Implement and manage the agricultural science program for assigned campus. Provide students with appropriate learning activities and experiences designed to help them fulfill their…
Added 1 min ago
LS
HEAD TEACHER, SEVERE SPECIAL NEEDS, PRE-K-8
League School for Autism
East Walpole, MA
- $68,000 to $78,000 USD / year
We are currently seeking a HEAD TEACHER, SEVERE SPECIAL NEEDS, PreK-8 for our program in Walpole, MA. Annual salary range is $69,500 to $80,000 depending on degree, license, and…
Added 1 min ago
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United States
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Analyst/Sr Analyst, Customer Products - Lounges (Project Manager)

United States

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Job details

Experience: 3 years related work experience
Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a part of Lounge Product Team within the Customer Experience Product Design Organization.
The Lounge Product Team focuses on providing an elevated and competitive travel experience through development of premium touchpoints geared towards our high-value customers.
Responsible for driving cross-departmental efforts across a variety of functional areas in pursuit of Customer Experience strategic objectives as it relates to Lounges and premium ground experience.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Recommends plans, requirements, and investment spending for lounge projects
Leads the review and delivery of launch readiness for multiple concurrent new construction and refurbishment efforts
Provides analytical support, conducts needed background research, and develops presentations and documents to support business cases and funding requests for lounge projects
Works with multiple Corporate Real Estate Project Managers and Premium Guest Services Field Managers to identify and manage needed facility improvements
Liaises with external architectural & engineering firms, general contractors and subcontractors, Corporate Real Estate department, and Premium Guest Services operational management throughout the design and development process
Develops, maintains, and implements facility design standards to establish “best practices” and brand consistency
Works with Procurement to negotiate favorable pricing for furniture, carpeting and other required facility materials and products
Coordinates with the Information Technology department on customer-facing technology requirements and employee-use IT equipment
Monitors competitive OA and non-airline industry peers from a hospitality and customer offering standpoint
Must be willing to travel in the U.S. and internationally when needed for business (approximately 75%+)

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor's degree
3 years related work experience
Understanding of premium environments and hospitality experience
Experience in project budgeting and capital investment

Preferred Qualifications – Education & Prior Job Experience

Close familiarity with Premium Services products as well as hospitality, restaurant and/or airport environments
Professional Architect license and LEED accreditation

Skills, Licenses, and Certifications

Knowledge of competitive landscape and trends in the hospitality industry
Ability to identify short- and long-term facility improvements to address a changing customer demographic
Ability to develop funding request packages and justification for presentation at most senior levels at AA
Experience in writing and delivering presentations
Ability to accept ownership, responsibility and accountability of functional obligations
Ability to interact effectively with all levels of management across a variety of functional areas
Strong negotiation, interpersonal, and business writing skills
Detail oriented, with demonstrated organizational ability and excellent project management
Ability to make independent and non-procedural decisions
Ability to work in a team environment and within deadlines
Ability to conceptualize and support strategic product development
Excel, Word and Power Point skills

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Research
Presentation skills
Procurement
Computer technology
Budget management
LEED
Negotiation
Project management
Work as a team
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

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