Jobs in the United States

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Added 8 days ago
Office Administrative Assistant
Klingberg Comprehensive Program Services Inc
Deerfield, MA
Coordinate daily office operations to support efficient program implementation.
Added 8 days ago
Analyst, Agent Performance & Learning Innovation
Philadelphia, PA
Operations, channel leaders, compliance, legal, IT, and vendors to support timely delivery of learning
Added 8 days ago
KG
Gaming Associate
Knighted Gaming
Port St. Lucie, FL
- $18 to $20 USD / hour
Retirement planning through our 401(k) program.
Added 8 days ago
Maintenance Technician - Electrician
The Panaro Group
Lomira, WI
…pneumatic, and automated systems that support manufacturing operations. Working across a variety of equipment, including CNC machining centers, stamping presses, heat treat equipment, and…
Added 8 days ago
A
Laboratory Technician
Actalent
Johnston, IA
- $22 USD / hour
…involves assisting technical personnel with routine laboratory operations, data collection, and information management in support of scientific research. The successful candidate will…
Added 8 days ago
GO
Part-Time Retail Sales Cashier Associate - Belleview Store
Goodwill of Colorado
Aurora, CO
- $16.51 USD / hour
- Part-time
The Associate I, Retail Sales Cashier, is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to…
Added 8 days ago
A
Electrical Designer
Actalent
Sterling Heights, MI
- $30 to $38 USD / hour
Assist with UL inspections, audits, and documentation requirements to help maintain compliance for UL-listed panel operations.
Added 8 days ago
A
Laboratory Shipping / Receiving Associate
Actalent
Dublin, OH
- $20.41 USD / hour
Must have a completed High School Diploma or GED
Added 8 days ago
A
Electronics Technician
Actalent
Peoria, IL
- $24 to $32 USD / hour
Build wire harnesses, electronic test boxes, and other electronic test equipment to support lab operations.
Added 8 days ago
A
Laboratory Technician
Actalent
Johnston, IA
- $20 USD / hour
Assist with high-throughput genotyping workflows and related laboratory operations to ensure timely and accurate processing of samples.
Added 8 days ago
PP
Director of Facilities
PIT Pitzer College
United States
- $125,000 to $130,000 USD / year
Must have in-depth knowledge of facilities and related workforce · Licenses/Certifications: Must have a valid driver’s license and a driving record acceptable to the College’s automobile liability insurance
Added 8 days ago
Dining Services Supervisor
Brookdale Senior Living Inc.
Syracuse, NY
Current ServSafe Certification required · Must have outgoing and cheerful personality and be energetic, friendly, and organized
Added 8 days ago
IT Security Engineer
Brookdale Senior Living Inc.
Remote, United States
***Local Remote Position: To be considered you MUST live 2.5 hours within the greater Brentwood area***
Added 8 days ago
Fleet Technician - UniFirst
UniFirst Corporation
OK
On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit,…
Added 8 days ago
II
Bookkeeping & Operations Coordinator, Language Services
International Institute of New England
Manchester, NH
- $28.79 USD / hour
The Bookkeeping & Operations Coordinator provides essential financial, administrative, interpretation, and translation coordination support for the Language Services program. This position…
Added 8 days ago
Consultant
Reef Point Group
Falls Church, VA
Operating at the intersection of healthcare operations, program management, and operational readiness, this role supports the Chief, Bureau of Medicine and Surgery (BUMED), Director of…
Added 8 days ago
OC
Security Guard 1
Olympic College
Bremerton, WA
- $22.51 to $30.11 USD / hour
Operate departmental communication and technical equipment to support campus security operations.
Added 8 days ago
Municipal Middle Office
U.S. Bancorp Investments, Inc.
Charlotte, NC
The Municipals Product Group Middle Office Associate is responsible for providing day-to-day middle office support for U.S. Bancorp Investments Inc.'s the MPG secondary trading and sales…
Added 8 days ago
Wealth Management- Trust Associate
U.S. Bank National Association
Seattle, WA
-Knowledge of fiduciary services and compliance/regulatory reporting. Good knowledge of operations area and responsibilities
Added 8 days ago
Restaurant Manager
Cracker Barrel Old Country Store, Inc.
Dayton, OH
As a Restaurant Associate Manager, you’ll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business…
Added 8 days ago
Restaurant Manager
Cracker Barrel Old Country Store, Inc.
Centerville, OH
As a Restaurant Associate Manager, you’ll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business…
Added 8 days ago
Instructional Support Specialist, Fire Technology* - Career Technical Education - Columbia College
Yosemite Community College District
CA
Operations, procedures, goals or objectives of the laboratory or program to which assigned.
Added 8 days ago
AP
Software Developer
Aberdeen Proving Ground Federal Credit Union
Edgewood, MD
- $103,000 to $175,200 USD / year
…will partner closely with Digital Experience, Product Owners, Operations, Lending, Marketing, and third-party vendors to transform business requirements and user stories into scalable…
Added 8 days ago
Director of Account Management
Blue Cross & Blue Shield of Rhode Island
Providence, RI
…and goals. Engage Underwriting, Product, Clinical, Pharmacy, Operations, Finance, Legal, Compliance, and other functions to support client education, product and program adoption,…
Added 8 days ago
RI
Red Team Operator
RentPort Inc.
Greenwood Village, CO
- $112,500 to $187,500 USD / year
…conducting in-depth Threat Emulation exercises such as Red Team Operations, Purple Team Operations, and Penetration Tests to assess the security of our systems, networks, and…

Analyst, Agent Performance & Learning Innovation

Philadelphia, PA, United States

The base salary range for this position is: $60,000 - $80,000* *The base salary range above represents the low and high end of the salary range for this position.

Apply on career4.successfactors.com

Applications open in a new tab.

Job details

Pay: The base salary range for this position is: $60,000 - $80,000* *The base salary range above represents the low and high end of the salary range for this position.
Experience: 1–2 years of work experience in learning and development, training coordination, sales operations,
Posting language: English

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier - helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. Job Summary

NRG is seeking a collaborative, detail-oriented, and technology-curious analyst to support the Agent

Performance & Learning Innovation team. The Analyst, Agent Performance & Learning Innovation will help

execute agent onboarding, continued learning, compliance reinforcement, and performance support

activities across sales channels in the East Energy Region.

This position will assist with the intake, documentation, prioritization, and coordination of new training

needs, helping translate quality findings, compliance updates, operational changes, and sales

performance trends into training requests, learning modules, job aids, and coaching support materials.

The Analyst will work under the direction of team leadership and partner with Sales Quality, Sales

Operations, channel leaders, compliance, legal, IT, and vendors to support timely delivery of learning

materials, maintain training records, assist with LMS administration, and help ensure agents receive

accurate and useful development resources.

Essential Duties/Responsibilities:

Support execution of onboarding curriculum, channel-specific learning pathways, and continued

learning activities for agents across supported sales channels.

Perform the intake process for new training requests, including documenting business needs,

source inputs, impacted channels, timing, audience, and required approvals.

Review inputs from QA findings, complaints, compliance updates, policy changes, operational

changes, and sales performance trends to help identify training opportunities.

Coordinate with Sales Quality, Sales Operations, channel leaders, compliance, legal, IT, and

vendors to gather information needed to develop or update learning materials.

Assist with creating, editing, and maintaining training materials, job aids, knowledge checks,

micro-learning modules, process guides, and coaching support resources.

Use approved AI tools, templates, and content standards to help draft or refresh training content

under guidance from team leadership and subject matter experts.

Support LMS administration activities, including course setup, assignment tracking,

completion monitoring, learner communications, reporting, and basic troubleshooting.

Help maintain organized training documentation, version control, intake logs, content inventories,

approval records, and learning calendars.

Assist with deployment of compliance training, certification tracking, policy change

communications, and knowledge validation activities.

Support AI-enabled role-play, coaching, or practice tools by helping prepare scenarios, upload

content, review outputs, and coordinate user testing or feedback.

Prepare basic reports and summaries related to training completion, certification status, learner

participation, coaching activity, knowledge checks, and open training requests.

Monitor training feedback, learner questions, and stakeholder input to identify opportunities for

clarification, reinforcement, or future module updates.

Coordinate meetings, follow-ups, timelines, and action items related to training development,

LMS updates, vendor support, and learning deployment activities.

Provide responsive support to internal stakeholders and help ensure learning deliverables are

accurate, timely, organized, and aligned to business requirements.

Coordinating cross-functional initiatives, timelines, and project tracking.
Effectively manage multiple competing priorities, balancing day-to-day operational needs,

strategic initiatives, stakeholder requests, and project deadlines while maintaining a high level of

accuracy and responsiveness. Perform other duties as assigned.

Working Conditions:

This position is a hybrid schedule position.
Must be able to work independently on assigned tasks while collaborating closely with team

members and cross-functional partners.

Position is exempt; as needs or special projects arise, must be willing to work additional hours.

Minimum Requirements:

High school diploma or GED equivalent.
1–2 years of work experience in learning and development, training coordination, sales operations,

quality, compliance, customer operations, administration, project coordination, or related

function.

Ability to organize information, document requirements, track follow-ups, and support multiple

workstreams with guidance.

Preferred Qualifications:

Associate’s or bachelor’s degree in Business, Communications, Education, Learning and

Development, Instructional Design, Marketing, Analytics, Technology, or a related field of study.

Experience supporting training programs, LMS administration, content coordination, project

tracking, reporting, or stakeholder communications.

Exposure to sales channels, contact centers, vendor operations, retail energy, regulated

environments, compliance training, or quality programs.

Comfort using Microsoft Office, Excel, Word, PowerPoint, Outlook, Teams, SharePoint, and

collaboration tools.

Experience with Power BI, learning analytics, LMS reporting, AI tools, or content development

tools is a plus.

Interest in adult learning, coaching, micro-learning, role-play, performance reinforcement, and AIenabled

learning solutions.

Retail energy experience is a plus.

Additional Knowledge, Skills, and Abilities:

Strong attention to detail and ability to maintain organized documentation, trackers, intake

records, and training materials.

Ability to follow defined processes, ask clarifying questions, and escalate issues or risks

appropriately.

Strong written and verbal communication skills, including the ability to summarize needs,

document requirements, and prepare clear stakeholder updates.

Comfort learning new tools, systems, AI capabilities, LMS features, and reporting processes.
Ability to translate feedback, findings, and process changes into clear inputs for training updates

with guidance from leadership and subject matter experts.

Strong coordination, prioritization, follow-through, and time management skills.
Ability to work in a fast-paced environment while maintaining accuracy, professionalism, and

compliance discipline.

Curiosity, adaptability, collaboration, energy, motivation, enthusiasm, and integrity.

Physical Requirements:

None.

Why NRG is a great place to work:

Great company culture!! Voted as a BEST employer by Forbes.
A competitive total compensation package, including annual incentive and/or commission.
Stock Purchase Plan.
Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, Short-Term

Disability, Wellness program, etc.

Company-paid life insurance and disability insurance.
401(k) plan to help save for retirement.
Generous FTO (Flexible Time Off) plan, plus 8 company holidays.
Numerous discounts, including electricity discounts on NRG brands.

The base salary range for this position is: $60,000 - $80,000* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Apply on career4.successfactors.com

More about this job

Skills

Onboarding
Regulatory compliance
Sales
Documentation
Prioritization
Coaching
Team leadership
LMS
Editing
Reporting
Troubleshooting
Work independently
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Collaboration
Adult education
Attention to detail
Communication skills
Leadership
Time management
Adaptability

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Work requirements

Jobs in the United States