Jobs in the United States

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Family and Community Engagement Director
UMATILLA-MORROW COUNTY HEAD START INC
Hermiston, OR
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Senior Marketing Manager
Boston Engineering Corporation
Waltham, MA
- $100,000 to $135,000 USD / year
…breakthrough products to market. From advanced robotics and autonomous systems to medical devices, digital solutions, defense technologies, and industrial automation, our teams work on…
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Senior Associate Provost for University Libraries and Educational Technologies
Thomas Jefferson University
Philadelphia, PA
Partner with University Counsel on policy matters related to library and edtech systems, including licensing agreements.
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Medical Assistant, Certified - Winthrop
MelroseWakefield Healthcare
Winthrop, MA
3. Experience with electronic medical record systems.
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Engineer- Product Definition
GE Gas Turbines (Greenville) L.L.C.
United States
…reliability of the existing Gas Turbine fleet. Gas Turbine Accessory Systems include Piping, Instrumentation, Structural, and Mechanical subsystems working in a One Team environment with…
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GE Vernova Nuclear Engineer - Stability Analysis 1
Global Nuclear Fuel-Americas, LLC
United States
M.S. Degree in Nuclear Engineering with experience in T/H modeling as applied to nuclear reactor systems
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Dealership Parts & Service Manager
BALL EQUIPMENT
Richmond, MI
- $70,000 to $100,000 USD / year
…Husqvarna, and others. The manager also uses LightSpeed DMS/CRM/POS systems to monitor sales, repair orders, service productivity, customer satisfaction, and department…
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GE Vernova Nuclear LOCA & Containment Engineer
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
…responsible for mechanical design, core design, licensing, systems design, and other affiliated organizations to identify optimum customer…
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Senior Wind Technician - Travel (United States)
GE Vernova International LLC
Remote, United States
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Controls Program Manager
GE Gas Turbines (Greenville) L.L.C.
United States
Minimum 8 years of experience in engineering or program/project management of engineered systems.
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Sr Services Manager 3 - Digital Project Management
GE Energy Management Services, LLC
United States
Experience in the utility industry, particularly with control room systems
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Technical Director 2 - Consulting Sales
GE Vernova International LLC
Remote, United States
Lead and conduct technical analysis in a team setting related to power electronic and power systems control of renewable generation, FACTS, battery energy storage systems and Data Centers.
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Assembler I (02B) - 2nd Shift
GE Gas Turbines (Greenville) L.L.C.
United States
- $27.67 to $28.98 USD / hour
Position, fit, fasten, and torque components and piping or tubing systems using hand tools, power tools, hoists, and cranes.
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JH
Registered Nurse/Coordinator Patient Care Service - Med Surg/Telemetry - Full Time, Evening- Jefferson Bucks
Jefferson Health Northeast
Bucks County, PA
- Full-time
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General Manager
Orangetheory - Franchise #0324
ALEXANDRIA, VA
- $50,000 to $60,000 USD / year
Maintain a working knowledge of all equipment and facility systems so you can identify issues before they become outages.
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General Manager
Orangetheory - Franchise #0324
STATE COLLEGE, PA
- $50,000 to $60,000 USD / year
Maintain a working knowledge of all equipment and facility systems so you can identify issues before they become outages.
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General Manager
Orangetheory - Franchise #0324
Mechanicsburg, PA
- $55,000 to $60,000 USD / year
Maintain a working knowledge of all equipment and facility systems so you can identify issues before they become outages.
Added 1 min ago
Service Manager
Dobbs Tire And Auto Centers
Parma, OH
Proficient in Point of Sales systems (VAST) strongly preferred.
Added 1 min ago
Documentation Coordinator
Government Solutions Group, LLC
Washington, DC
Proficiency with Microsoft Office applications, especially Word, Excel, Outlook, and SharePoint or similar document management systems.
Added 1 min ago
Staff Tech Lead Engineer
CITY HOME
Tamarac, FL
…that drive conversion and SEO to the AWS, search, and caching systems that power them. You will also coach and mentor Senior Software Engineers and Software Engineers. Your contributions…
Added 1 min ago
Senior Chemical Engineer
Chemours
Fayetteville, NC
The role of the Monomers Senior Process Engineer is to provide technical support, guidance and oversight to the process systems of the manufacturing area with a focus on safety, operability…
Added 1 min ago
Legal Assistant – Foreclosure Sales & Post‑Sales
Diaz Anselmo & Assoc. PA
Milford, OH
Office-Based Role: Demands regular computer utilization and the capacity to operate multiple systems and screens effectively.
Added 1 min ago
FS
Consumer Safety Inspector
Food Safety and Inspection Service
Delphi, IN
- $41,115 to $80,991 USD / year
Added 1 min ago
NS
TECHNICIAN
Naval Sea Systems Command
Crane, IN
- $106,437 to $163,514 USD / year
You will serve as a TECHNICIAN in the Maneuver, Surveillance and Engagement Systems Division (MXP), Mobility Systems Engineering Branch (MXPQ) of NAVAL SURFACE WARFARE CENTER.
Added 1 min ago
VH
Physical Therapist
Veterans Health Administration
Kerrville, TX
- $82,938 to $118,072 USD / year

Account Representative

New Orleans, LA, United States

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Job details

Posting language: English

Original job description

Intralox, L.L.C. is seeking candidates for an upcoming class of Account Representatives within the Customer Service team. Account Representatives deliver outstanding service and manage customer accounts through both reactive and proactive engagement. Working as part of an industry-specific team, they help strengthen customer relationships, support day-to-day business needs, and sustain and grow sales.

The anticipated start date for this position is January 25, 2027.

This position is not eligible for work authorization sponsorship.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Responsibilities

Respond to customer requests for quotes, orders, product information, and service support received through phone, email, customer portals, and other communication channels with a high degree of accuracy and professionalism.
Manage a high volume of transactional and account-related work while meeting service expectations and maintaining attention to detail.
Prioritize urgent requests, including expedited orders, while effectively managing standard orders and routine customer needs.
Provide product recommendations and technical assistance for conveyor and belting solutions; consult with internal technical resources when additional expertise is required.
Help customers improve existing operations by providing industry-specific product information and identifying opportunities for replacement, improvement, or new business.
Build and expand customer relationships through responsive service and proactive account engagement.
Co-manage accounts and contribute to team-selling initiatives in partnership with Account Managers, technical teams, and other cross-functional resources.
Manage customer returns, complaints, and service issues in accordance with established processes, ensuring appropriate documentation and follow-through.
Maintain accurate, current account and customer-contact information.
Use CRM and ERP systems to document customer interactions, manage account activity, support quotes and orders, and maintain visibility of follow-up actions.
Communicate order status, next steps, and resolutions clearly to customers and internal stakeholders.
Follow established procedures while applying sound judgment to resolve customer needs and escalate complex issues appropriately.

Requirements

Minimum of three years of experience in a customer service role.
High school diploma or equivalent.
Strong mathematical and technical aptitude. During the interview process, candidates must complete and pass both a mathematics test and a technical aptitude assessment.
Excellent verbal and written communication skills. During the interview process, candidates must complete and pass a written assessment.
Demonstrated ability to deliver accurate, professional service by phone and through electronic communication channels.
Strong organizational, prioritization, and time-management skills.
High attention to detail and accuracy, particularly when processing quotes, orders, account information, and other transactional work.
Sound judgment, problem-solving ability, and a process- and procedure-oriented approach.
Ability to work effectively as a self-managed, proactive team member in a collaborative environment.
Working knowledge of Windows-based software and proficiency with Microsoft Office applications.
Ability to learn and effectively use CRM, ERP, and customer-portal systems.
Ability to work rotating shifts: 7:00 a.m.–4:00 p.m.; 7:30 a.m.–4:30 p.m.; 8:00 a.m.–5:00 p.m.; and 9:00 a.m.–6:00 p.m. One working Saturday per year is required for professional development.
Working Arrangement: This role is onsite for the first 9–12 months to support training and onboarding. Following the training period, the position is eligible for a hybrid schedule of three days in the office and two days remote per week.
Ability to travel by air and car at least two times per year for up to one week at a time.
Ability to type a minimum of 35 words per minute.
Ability to work occasional weekends for training and development.
Ability to work some holidays.

Desired Qualifications

Business-to-business customer service experience, including phone and email support.
Basic mechanical aptitude to support product selection and troubleshooting.
Experience managing customer relationships or accounts in a technical, manufacturing, industrial, or distribution environment.
Experience working in a high-volume, transaction-oriented environment.
Familiarity with CRM systems, Microsoft Dynamics 365, and ERP systems such as Oracle.
College degree or relevant postsecondary education.
Spanish-English bilingual proficiency for designated bilingual openings.

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