Jobs in the United States

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Added 5 mins ago
Merrill Advisor Development Program - Financial Advisor: Chicago West Market
Bank of America
Merrillville, IN
Documents all client interactions and opportunities within Salesforce accurately
Added 6 mins ago
Elan Field Sales Payments Solutions Consultant - West & Midwest
U.S. Bank
Indianapolis, IN
Added 6 mins ago
Merrill Advisor Development Program - Financial Advisor: Indiana Market
Bank of America
Indianapolis, IN
Documents all client interactions and opportunities within Salesforce accurately
Added 17 mins ago
Banking Center Manager - Cary, NC
First Horizon Bank
CARY, NC
Added 19 mins ago
Business Developer
BrightView Landscape Svcs-AZ
City of Tucson, AZ
The Business Developer (BD) works to improve BrightView’s market position and achieve profitable financial growth. This role helps to achieve long-term organizational strategic goals,…
Added 23 mins ago
Merrill Advisor Development Program- Financial Advisor: Greater Alabama Market
Bank of America
Montgomery, AL · Birmingham, AL · Huntsville, AL · Gadsden, AL
Documents all client interactions and opportunities within Salesforce accurately
Added 35 mins ago
Wealth Management Client Associate
Bank of America
Grand Blanc, MI
Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
Added 36 mins ago
Merrill Advisor Development Program - Financial Advisor: Farmington Hills Market
Bank of America
Auburn Hills, MI · Farmington Hills, MI · Clinton Township, MI · Grosse Pointe, MI
Documents all client interactions and opportunities within Salesforce accurately
Added 36 mins ago
Registered Wealth Management Client Associate
Bank of America
Auburn Hills, MI
Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
Added 36 mins ago
Merrill Advisor Development Program - Financial Advisor: Bloomfield Hills Greater Detroit Market
Bank of America
Bloomfield Hills, MI · Wyandotte, MI · Saginaw, MI · Grand Blanc, MI · Dearborn, MI
Documents all client interactions and opportunities within Salesforce accurately
Added 36 mins ago
Registered Wealth Management Client Associate
Bank of America
Dearborn, MI
Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
Added 36 mins ago
Merrill Advisor Development Program - Financial Advisor: West Central Michigan Market
Bank of America
Auburn Hills, MI · Portage, MI · Traverse City, MI · Grand Rapids, MI · Ann Arbor, MI · Muskegon, MI · East Lansing, MI · Saginaw, MI
Documents all client interactions and opportunities within Salesforce accurately
Added 36 mins ago
Salesforce Developer
V2soft Inc.
Lansing, MI
Added 41 mins ago
Practice Greenhealth Sales Coordinator
HCWH/Practice Greenhealth
Remote, United States
Maintain exceptional data hygiene in the CRM, supporting the organization’s active adoption and optimization of Salesforce.
Added 41 mins ago
Workforce Manager, Support
Jobgether
Remote, United States
Experience with Salesforce, Intercom, or comparable customer support platforms.
Added 42 mins ago
Account Executive - West
SUSE LLC
CA
Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines and forecast sales accurately.
Added 53 mins ago
Branch Office Administrator
Edward Jones
Lewiston, ID
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Added 53 mins ago
Branch Office Administrator
Edward Jones
Nampa, ID
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Added 58 mins ago
Business Analyst/Data Analyst Lead Management and Marketing Automation
NXP USA Inc.
United States
…(e.g., ZoomInfo), lead management (Nova Silva), virtual sales (Salesforce) and marketing automation (Eloqua,…
Added 1 hour ago
S
Outbound Sales Representative - Part Time
Spherion
Seattle, WA
- $22 to $25 USD / hour
- Part-time
- Experience using sales tools and CRM platforms (e.g., Salesforce, HubSpot, Bullhorn) to manage leads, track activity, and maintain pipeline accuracy
Added 1 hour ago
J
Senior Account Executive - MultiValue
Jobgether
Remote, United States
- $97,500 to $131,625 USD / year
Maintain accurate weekly sales forecasts in Salesforce, including expected revenue, pipeline opportunities, and potential areas for customer-base expansion.
Added 2 hours ago
Program Manager, Customer Marketing (Public Sector)
Staples
Framingham, MA
Familiarity with marketing automation platforms and CRM systems, such as Salesforce or Marketo.
Added 2 hours ago
Principal Business Development Manager, AWS Private Equity
Amazon
Boston, MA
Added 2 hours ago
Learning & Development Specialist- MSRB
State of Massachusetts
Boston, MA
Added 2 hours ago
Merrill Advisor Development Program - Financial Advisor: Boston Financial Center Market
Bank of America
Boston, MA
Documents all client interactions and opportunities within Salesforce accurately

Account Manager

North Little Rock, AR, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

First Orion is seeking an Account Manager to serve as the primary relationship owner for assigned accounts for our Branded Calling Solutions. The Account Manager drives the direction for the client and leads Account Planning sessions with all appropriate production, product and sales resources. The Account Manager works closely with the Client Delivery Team to ensure successful delivery of contracted services, scope and manage change, and communicate issue status and resolution. The Account Manager works to maximize revenue and productivity within assigned accounts.

The Account Manager must be able to build trust and rapport with clients. This comes from working with integrity and a sense of urgency to continually strive for the client’s success. It means doing what you said you would do within a reasonable time. The Account Manager is the primary voice of the client to the rest of the First Orion organization. The Account Manager must balance the client’s wellbeing with the best interest of First Orion. The Account Manager is consultative and provides feedback, insight and counsel even when it may not be what the client wants to hear. The Account Manager goes to bat for client needs within the walls of First Orion as a constant advocate to help clients and First Orion succeed.

We never want the client to come to First Orion with an issue when we know about it ahead of time. The Account Manager needs to communicate quickly and clearly about any issues and speak to the measures being taken to resolve the issue. The Account Manager should be seen as an integral part of the client’s extended team, a trusted advisor, and a critical component to the client’s ability to succeed.

What you’ll be doing:

Ensure your client(s) are achieving value from First Orion solutions
Identify, plan and grow revenue in your assigned base of accounts
Manage pipeline in First Orion CRM (Salesforce)
Develop trusted advisor relationships with key client stakeholders and executive sponsors
Track and forecast key client metrics (e.g. subscriber KPI’s)
Accurately forecast call volumes and expected revenue
Interface with the Client Delivery Team to:
Ensure quality delivery of production processes, reports and metrics,
Scope, manage and communicate changes, and
Manage and communicate issue status and resolution
Assist with project management functions when needed
Point of contact for escalations and challenging client requests
Interface with the Product Team for release management details to appropriately communicate to clients
Collaborate with other First Orion teams as needed
Prepare for and lead client sales meetings
Ensure First Orion and clients adhere to contractual obligations
Drive the definition of requirements for account-related projects as well as resolution of client services issues and seamless quality assurance of client deliverables
Own preparation of and lead the Quarterly Business Reviews
Lead contract renewals with focus on maximizing profits
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

What you’ll need:

Excellent communication skills
MS Office experience
Experience with having a sales target
Proactive mentality
Previous sales and customer service experience
Exceptional organizational skills
Bachelor’s degree in business administration or related degree programs, or two to three years relevant experience

Bonus Points:

Previous experience in Client Services
Telecom/Mobile experience
Client management experience
Experience working with a CRM

Company Benefits:

Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:

First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.

This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.

First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

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More about this job

Skills

Salesforce
Production processes
Project management
Sales
Quality assurance
Communication skills
Microsoft Office
Customer service
Organizational skills

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