Jobs in the United States

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Staff Backend Engineer - Performance - US
Teleport
Remote, United States
- $222,000 to $342,000 USD / year
Teleport is an open core project, and most of the code you will write will be open source and written in Go.
Added 1 min ago
WA
Senior Legal Project Manager
WFB Ashurst Perkins Coie US LLP
Seattle, WA · Palo Alto, CA · Los Angeles, CA · Anchorage, AK · Houston, TX · San Francisco, CA · NY · Chicago, IL · Washington, DC · San Diego, CA · Portland, OR · Phoenix, AZ · Madison, WI · Denver, CO · Dallas, TX · Boise, ID · Bellevue, WA · Austin, TX
- $160,120 to $322,710 USD / year
…We're looking for a collaborative, detail-oriented Senior Legal Project Manager (Senior LPM) to join our team and help deliver exceptional employee…
Added 1 min ago
Consultant, Black & Veatch Corporation, Phoenix, AZ
Black & Veatch Family of Companies
Phoenix, AZ
…industry-standard methodologies. Contribute to the evaluation and development of rehabilitation strategies, including repair, refurbishment, and replacement alternatives and conceptual…
Added 1 min ago
Principal Advisor Business Analysis
Rio Tinto Services Inc
United States
Shape investment decisions for a world-class, complex underground copper development project.
Added 2 mins ago
Manager, Corporate Systems Delivery
The Finish Line USA, Inc.
Indianapolis, IN
The Manager, Corporate Delivery - CFS is responsible for managing and developing engineering teams responsible for our workstreams supporting finance and other corporate functions. This…
Added 2 mins ago
Senior Civil Engineer
Apex Companies
Portland, OR
8+ years' experience as a consulting engineer providing design and project management of land development and municipal projects
Added 2 mins ago
Globalization Program Manager (Remote)
Stryker
Remote, United States
The Globalization Program Manager is a specialized thought leader responsible for driving post-launch global expansion, regulatory registration, and market commercialization portfolios…
Added 2 mins ago
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Project Manager
Jobot
Parsippany, NJ
- $115,000 to $140,000 USD / year
My client is an industry leading manufacturing company who is growing! They are looking to add a Project Manager to their team who will perform all the in-house and customer coordinating…
Added 2 mins ago
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Director of Construction Operations
Jobot
Birmingham, AL
- $180,000 to $300,000 USD / year
Program Management is the central nervous system of the company. Where Project Managers own the flow of information on their individual projects, Managers own the interpretation of that…
Added 3 mins ago
Sentinel System Safety Engineering Manager 2- 19252
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a System Safety Engineering Manager 2. This position will be located in Roy, UT and will support the Sentinel program. Northrop Grumman supports…
Added 3 mins ago
Principal Information Systems Project Manager BOSS#20537
CORP-Corporate Office
United States
We are seeking a Principal Information Systems Project Manager, you will report functionally to the SDS Engineering Functional Homeroom. You will be expected to oversee large-scale, complex…
Added 3 mins ago
Manager Human Resources 2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems is seeking a Human Resources Manager 2 to become part of the HR Operations leadership team and provide support for the Production Operations…
Added 3 mins ago
Manager Production Operations 3
CORP-Corporate Office
United States
Northrop Grumman Mission Systems is looking for you to join our team as an Operations Program Manager 3 (OPM) based out of Sunnyvale, CA, supporting the Operations Program Management…
Added 3 mins ago
Manager Production Operations 2
CORP-Corporate Office
United States
Northrop Grumman Mission Systems is looking for you to join our team as an Operations Program Manager (OPM) based out of Sunnyvale, CA, supporting the Operations Program Management…
Added 3 mins ago
Manager Industrial Engineering 2
CORP-Corporate Office
United States
Northrop Grumman Mission Systems (NGMS) is looking for you to join our Marine Systems team as an Industrial Engineering & Ops Systems Manager 2 based out of Sunnyvale, CA.
Added 3 mins ago
Traffic Administrator Manager I
DS - Armament Systems
United States
…schedules, day to day workflow, and operating costs). Program Manager responsibilities include: cost, schedule, and technical performance of a specific unit or work package on a large…
Added 3 mins ago
Principal Project Management
CORP-Corporate Office
United States
Northrop Grumman Mission Systems (NGMS) is seeking a Principal/SR Principal Project Manager to support the US Navy’s Airborne Electronic Attack Integrated Product Team (IPT) as part of the…
Added 3 mins ago
Electrical Engineering Design Manager
Salas O'Brien
Nashville, TN
…role leads multidisciplinary design execution from conceptual development through issued-for-construction (IFC) documents, while coordinating with project managers, clients, contractors,…
Added 3 mins ago
Business Manager & Operations Specialist (Future Opportunity)
ICF
Reston, VA
ICF is seeking a Defense Health Agency (DHA) Business Manager & Operations Specialist with exemplary organization skills and attention to detail to support the front-office business…
Added 3 mins ago
Pharmacovigilance Manager, Case Processing
PPG US ProPharma Group, LLC
United States
The Pharmacovigilance (PV) Manager, Case Processing supervises PV staff and provides oversight to pharmacovigilance activities, processes and procedures including pharmacovigilance case…
Added 4 mins ago
CC
Senior Civil Engineer
Celina, City of (TX)
Celina, TX
- $106,267 USD / year
…Improvement Program (CIP) throughout the entire life of the project. During the construction phase of a project, the Senior Civil Engineer is responsible for ensuring that the project is…
Added 4 mins ago
Senior Manager, Training & Development, Obesity & Related Conditions - U.S. Remote
Amgen USA Inc.
Remote, United States
Senior Manager, Training & Development, Obesity & Related Conditions
Added 4 mins ago
Technical Account Manager (Remote)
DataBank
Dallas, TX
The Technical Account Manager (TAM) serves as the primary technical liaison between DataBank and assigned client accounts. This role combines technical expertise with account management…
Added 4 mins ago
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Laboratory Technician I - IC/HPLC Prep, Eurofins Environment Testing Southwest, Calscience, Tustin, CA
Eurofins
Tustin, CA
- $18 to $22 USD / hour
Actively communication with department manager, analytical team and project managers about job status, rush ETA, sample matrix issues, holding time etc.
Added 5 mins ago
Learning Program Manager
Symbotic LLC
USA Wilmington, MA
Bachelor's degree in Business, Education, Organizational Development, Project Management, Operations, Engineering, or a related field

Account Manager

North Little Rock, AR, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

First Orion is seeking an Account Manager to serve as the primary relationship owner for assigned accounts for our Branded Calling Solutions. The Account Manager drives the direction for the client and leads Account Planning sessions with all appropriate production, product and sales resources. The Account Manager works closely with the Client Delivery Team to ensure successful delivery of contracted services, scope and manage change, and communicate issue status and resolution. The Account Manager works to maximize revenue and productivity within assigned accounts.

The Account Manager must be able to build trust and rapport with clients. This comes from working with integrity and a sense of urgency to continually strive for the client’s success. It means doing what you said you would do within a reasonable time. The Account Manager is the primary voice of the client to the rest of the First Orion organization. The Account Manager must balance the client’s wellbeing with the best interest of First Orion. The Account Manager is consultative and provides feedback, insight and counsel even when it may not be what the client wants to hear. The Account Manager goes to bat for client needs within the walls of First Orion as a constant advocate to help clients and First Orion succeed.

We never want the client to come to First Orion with an issue when we know about it ahead of time. The Account Manager needs to communicate quickly and clearly about any issues and speak to the measures being taken to resolve the issue. The Account Manager should be seen as an integral part of the client’s extended team, a trusted advisor, and a critical component to the client’s ability to succeed.

What you’ll be doing:

Ensure your client(s) are achieving value from First Orion solutions
Identify, plan and grow revenue in your assigned base of accounts
Manage pipeline in First Orion CRM (Salesforce)
Develop trusted advisor relationships with key client stakeholders and executive sponsors
Track and forecast key client metrics (e.g. subscriber KPI’s)
Accurately forecast call volumes and expected revenue
Interface with the Client Delivery Team to:
Ensure quality delivery of production processes, reports and metrics,
Scope, manage and communicate changes, and
Manage and communicate issue status and resolution
Assist with project management functions when needed
Point of contact for escalations and challenging client requests
Interface with the Product Team for release management details to appropriately communicate to clients
Collaborate with other First Orion teams as needed
Prepare for and lead client sales meetings
Ensure First Orion and clients adhere to contractual obligations
Drive the definition of requirements for account-related projects as well as resolution of client services issues and seamless quality assurance of client deliverables
Own preparation of and lead the Quarterly Business Reviews
Lead contract renewals with focus on maximizing profits
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

What you’ll need:

Excellent communication skills
MS Office experience
Experience with having a sales target
Proactive mentality
Previous sales and customer service experience
Exceptional organizational skills
Bachelor’s degree in business administration or related degree programs, or two to three years relevant experience

Bonus Points:

Previous experience in Client Services
Telecom/Mobile experience
Client management experience
Experience working with a CRM

Company Benefits:

Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:

First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.

This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.

First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

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More about this job

Skills

Salesforce
Production processes
Project management
Sales
Quality assurance
Communication skills
Microsoft Office
Customer service
Organizational skills

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