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Preconstruction Manager
RNGD
Metairie, LA
We’re looking for a Preconstruction Manager that will lead and coordinate the preconstruction phase of construction projects to achieve budget and constructability goals. This role…
Added just now
Project Manager
Integra Testing Services
South Boston, VA
The Project Manager-Is responsible for overseeing and coordinating all aspects of assigned customer projects and the technicians supporting the field work. This includes planning,…
Added 1 min ago
Sr Project Manager
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…an exciting opportunity for you at HGA. We are seeking a Sr Project Manager to join our Education, Science + Technology, and Arts team in Milwaukee, WI. In this role, you will collaborate…
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Senior Program Manager
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10+ years of program/project management experience.
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Property Manager - Affordable Property Management
MMS Group
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Budget Management: Work with your Regional Manager and corporate office to prepare and follow an operating budget, planning for community capital improvements, repairs, contract…
Added 2 mins ago
Property Manager - Affordable Property Management
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Construction Sales Manager (Materials & Interior Products)
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The Sales Manager will be responsible for developing new business, expanding existing customer relationships, identifying project opportunities, and growing revenue and gross margin within…
Added 2 mins ago
HH
Clinical Site Partnerships & Enablement Manager
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Remote, United States
- $100,000 to $125,000 USD / year
Strong project management and organizational skills, including the ability to manage multiple opportunities, timelines, and partner needs.
Added 3 mins ago
H
Commercial Furniture Project Coordinator
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- $28.5 to $39 USD / hour
Order Entry and Management. Prepare quotes to clients using specification support software and with accurate vendor discounts and Account Executive markups applied. Place orders and…
Added 3 mins ago
Engineering Manager
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…a world-class manufacturing operation. The Site Engineering Manager will lead the development of manufacturing systems, production processes, facility layout, equipment deployment,…
Added 3 mins ago
1W
Construction Coordinator
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- $18 to $25 USD / hour
The coordinator will work with the 1-800 Water Damage staff, our construction estimator and project manager to provide outstanding customer service. This position includes scheduling…
Added 4 mins ago
Project Manager - Healthcare Construction
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The Project Manager is responsible for the overall planning, management, procurement, scheduling, and execution of work for assigned construction projects. May be assigned responsibility…
Added 4 mins ago
Business Manager & Operations Specialist (Future Opportunity)
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ICF is seeking a Defense Health Agency (DHA) Business Manager & Operations Specialist with exemplary organization skills and attention to detail to support the front-office business…
Added 5 mins ago
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Relocation Coordinator
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- $25 to $30 USD / hour
Provides recommendations to the resident and the Project Manager regarding appropriate courses of action when outside of their authority scope.
Added 5 mins ago
Project Manager (Remote)
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We are seeking an organized, detail-oriented Outside Plant Engineering Project Manager to oversee and coordinate outside plant telecom engineering projects from design completion through…
Added 6 mins ago
BIM Coordinator
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Portland, OR
…engineering projects through effective BIM coordination, model management, quality control, and collaboration with multidisciplinary project teams. This position follows a hybrid work…
Added 7 mins ago
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Global Benefits Analyst/Consultant
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- $70,000 to $100,000 USD / year
…succeed. Coordinate with colleagues around the world to understand project progress and to ensure that deliverables are met. Support and/or participate in regular ongoing client briefing…
Added 8 mins ago
IG
Construction Superintendent
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- From $51 USD / hour
Our client, a growing construction management firm, is seeking an experienced Construction Superintendent to oversee commercial construction projects from pre-construction through closeout.…
Added 8 mins ago
Safety Manager
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The HITT Safety Manager is responsible for the safety performance and safety development of their assigned business units and direct reports. This individual is a safety resource at the…
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Estimator
Cementation USA
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Assist and support project management to ensure continuity between tender, construction, and project completion
Added 8 mins ago
DA
Mitigation Project Manager
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As our Mitigation Project Manager, you'll work closely with our Mitigation Project Coordinator and Mitigation Director to schedule projects and lead our skilled and dedicated staff through…
Added 9 mins ago
Service Manager - Charleston, SC
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In Charge of: Client Coordinator, Service Coordinator, Service Supervisor, and Technicians
Added 9 mins ago
Manager, Data and Analytics Engineering, PricewaterhouseCoopers Advisory Services LLC, Seattle, WA
PricewaterhouseCoopers Advisory Services LLC
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…Support the development of technical solutions that align with client needs and business goals. Contribute to innovation by exploring emerging technologies and proposing practical…
Added 9 mins ago
International Tax M&A - Manager
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As an International Tax M&A Manager you will advise clients on tax planning, compliance, and strategy for cross-border transactions, helping them navigate complex international tax laws and…
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Project Manager - Oracle EBS
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GDIT is seeking an experienced Project Manager to support a potential Centers for Medicare & Medicaid Services (CMS) initiative focused on Medicare claims processing. This large-scale,…

Account Manager

North Little Rock, AR, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

First Orion is seeking an Account Manager to serve as the primary relationship owner for assigned accounts for our Branded Calling Solutions. The Account Manager drives the direction for the client and leads Account Planning sessions with all appropriate production, product and sales resources. The Account Manager works closely with the Client Delivery Team to ensure successful delivery of contracted services, scope and manage change, and communicate issue status and resolution. The Account Manager works to maximize revenue and productivity within assigned accounts.

The Account Manager must be able to build trust and rapport with clients. This comes from working with integrity and a sense of urgency to continually strive for the client’s success. It means doing what you said you would do within a reasonable time. The Account Manager is the primary voice of the client to the rest of the First Orion organization. The Account Manager must balance the client’s wellbeing with the best interest of First Orion. The Account Manager is consultative and provides feedback, insight and counsel even when it may not be what the client wants to hear. The Account Manager goes to bat for client needs within the walls of First Orion as a constant advocate to help clients and First Orion succeed.

We never want the client to come to First Orion with an issue when we know about it ahead of time. The Account Manager needs to communicate quickly and clearly about any issues and speak to the measures being taken to resolve the issue. The Account Manager should be seen as an integral part of the client’s extended team, a trusted advisor, and a critical component to the client’s ability to succeed.

What you’ll be doing:

Ensure your client(s) are achieving value from First Orion solutions
Identify, plan and grow revenue in your assigned base of accounts
Manage pipeline in First Orion CRM (Salesforce)
Develop trusted advisor relationships with key client stakeholders and executive sponsors
Track and forecast key client metrics (e.g. subscriber KPI’s)
Accurately forecast call volumes and expected revenue
Interface with the Client Delivery Team to:
Ensure quality delivery of production processes, reports and metrics,
Scope, manage and communicate changes, and
Manage and communicate issue status and resolution
Assist with project management functions when needed
Point of contact for escalations and challenging client requests
Interface with the Product Team for release management details to appropriately communicate to clients
Collaborate with other First Orion teams as needed
Prepare for and lead client sales meetings
Ensure First Orion and clients adhere to contractual obligations
Drive the definition of requirements for account-related projects as well as resolution of client services issues and seamless quality assurance of client deliverables
Own preparation of and lead the Quarterly Business Reviews
Lead contract renewals with focus on maximizing profits
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

What you’ll need:

Excellent communication skills
MS Office experience
Experience with having a sales target
Proactive mentality
Previous sales and customer service experience
Exceptional organizational skills
Bachelor’s degree in business administration or related degree programs, or two to three years relevant experience

Bonus Points:

Previous experience in Client Services
Telecom/Mobile experience
Client management experience
Experience working with a CRM

Company Benefits:

Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:

First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.

This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.

First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

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More about this job

Skills

Salesforce
Production processes
Project management
Sales
Quality assurance
Communication skills
Microsoft Office
Customer service
Organizational skills

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