Jobs in the United States

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Added 3 mins ago
CO
Information Technology (IT) Manager - Application Support
City of Mesa
Mesa, AZ
- $115,097.22 to $166,968.88 USD / year
…reviews, and prioritization with customers and team. The IT infrastructure manager supports the City’s service delivery by providing reliable IT infrastructure support to ensure…
Added 4 mins ago
IT Security Operations (6152-1)
Tri-Force Consulting Services, Inc.
New York, NY
The Cybersecurity IAM Engineer / SailPoint IdentityIQ and Identity Security Cloud Developer & Architect is responsible for designing, engineering, and modernizing enterprise identity…
Added 4 mins ago
Senior PeopleSoft Administrator (6143-1)
Tri-Force Consulting Services, Inc.
New York, NY
…migration of the PeopleSoft application ecosystem to Oracle Cloud Infrastructure (OCI), along with PeopleTools and PeopleSoft application upgrades to the latest supported releases and PUM…
Added 4 mins ago
Applications Architect (6170-1)
Tri-Force Consulting Services, Inc.
New York, NY
This role ensures that infrastructure assets such as track, platforms, signals, third rail, pumps, fans, exits, and related facilities are accurately reflected within engineering drawings…
Added 7 mins ago
HG
Senior Director - Technical Alliances
Hitachi Global
Remote, United States
- $275,000 to $350,000 USD / year
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can…
Added 7 mins ago
Technical Support Engineer (CS)
Jobgether
Remote, United States
Experience supporting on-premises infrastructure and hybrid cloud deployments.
Added 8 mins ago
EU
Environmental Compliance Project Manager
Experis USA
San Antonio, TX
- $72 to $78 USD / hour
The Cloud Infrastructure Construction Environmental Compliance team is responsible for environmental permit compliance related to construction of Data Centers (DCs).
Added 15 mins ago
Senior Engineering Manager, Object Storage - DGX Cloud
NVIDIA Corporation
Remote, United States
…S3-compatible distributed object storage service - a critical piece of infrastructure that stores, manages, and serves exabytes of data across NVIDIA's on-premises and hybrid environments.…
Added 17 mins ago
ME
Operations Analyst
Manpower Engineering
Foster City, CA
- $52 USD / hour
Analyze Fleet Operations performance across readiness, fleet response, ground operations, infrastructure, training, and market operations to uncover trends and opportunities.
Added 20 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Juneau, AK
Drive engineering excellence by improving developer tooling, testing infrastructure, monitoring, and operational reliability across financing systems.
Added 20 mins ago
Associate Software Engineer
Highmark Health
Juneau, AK
Experience with Oracle Cloud Infrastructure (OCI) services and API-led integration architectures.
Added 20 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Juneau, AK
- $119,600 to $215,400 USD / year
Have solid domain knowledge in cloud infrastructure, developer platforms, distributed systems, or AI/ML inference workloads (experience with GPU infrastructure
Added 20 mins ago
Director - Customer Response Engineering
Trellix
Juneau, AK
10+ years in enterprise security or infrastructure across engineering, sustaining or escalation engineering, professional services, or advanced technical support.
Added 20 mins ago
Senior Telecom Engineer
Maximus
Juneau, AK
Perform hands on management of cloud infrastructure and automation tools.
Added 20 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Juneau, AK
…professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS Cybersecurity Manager to support a government contract based on the island of…
Added 20 mins ago
HR Director, Insights
Meta
Juneau, AK
Experience supporting infrastructure, technical, or revenue-generating organizations
Added 23 mins ago
Staff, Platform Security Architect (Cloud, Infra and Platforms Security Architecture)
Coupang
United States
Added 29 mins ago
DL
Management and Program Analyst (CPI)
Defense Logistics Agency
Fort Belvoir, VA
- $85,447 to $158,322 USD / year
…prioritization and selection, metrics selection performance, and infrastructure support; Prepare sensitive briefings and reports, independently or as a member of a…
Added 34 mins ago
FE
Logistics Management Specialist (Logistics Section Chief Type 1)
Federal Emergency Management Agency
Denton, TX
- $66 to $94 USD / hour
…or disruption severely impacting the affected population and infrastructure requiring sustained federal recovery…
Added 34 mins ago
UA
Electronics Technician
U.S. Army Aviation and Missile Command
Letterkenny Army Depot, PA
- $85,447 to $111,087 USD / year
…design, testing, and evaluation of electronic systems and test infrastructure; operating and maintaining electronic-based laboratory and field equipment; and modifying engineering…
Added 34 mins ago
DC
DIRECTOR OF FINANCIAL MANAGEMENT AND COMPTROLLER
Defense Counterintelligence and Security Agency
Quantico, VA
- $186,207 to $219,000 USD / year
Added 34 mins ago
G
Water/Wastewater Engineer
GPAC
Raleigh, NC
- $90,000 to $150,000 USD / year
…consulting powerhouse that turns bold ideas into real‑world infrastructure. We need a passionate Water/Wastewater Engineer who wants to lead, innovate, and grow alongside industry…
Added 34 mins ago
Consulting Architect
Mirantis
Remote, United States
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and…
Added 36 mins ago
AN
IT Specialist (Network) (Title 32) (Permanent)
Air National Guard Units
Langley AFB, VA
- $75,788 to $98,530 USD / year
…environment can provide for network system requirements, and if infrastructure is in place to support the system. Conducts in-depth analyses of network usage, user complaints, traffic…
Added 38 mins ago
Project Manager
Instem
Conshohocken, PA
d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Our flagship product, Accel, is a turn-key,…

Jobgether

Technical Support Engineer (CS)

Remote, United States

• Salary range: $120,000–$140,000 USD.

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Job details

Pay: • Salary range: $120,000–$140,000 USD.
Experience: 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.
Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.

The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems securely. As part of the Customer Success team, you will serve as a trusted technical contact, guiding customers through complex troubleshooting and integration challenges. You will combine hands-on technical expertise with strong customer communication to investigate issues, coordinate resolutions, and deliver timely support. The role also involves helping customers understand advanced product capabilities through training and practical guidance. Working closely with internal teams, you will contribute to process improvements, automation initiatives, and product feedback. This is an opportunity to work in a collaborative, fast-moving environment at the intersection of enterprise software, identity, security, and AI.

Accountabilities:

• Develop and maintain a strong understanding of the platform's technical capabilities, features, and best practices to provide effective customer guidance.

• Serve as a primary technical support contact, responding to customer questions, troubleshooting issues, and coordinating escalations with the appropriate internal teams.

• Work toward a support response time goal of under one hour and actively manage complex issue resolutions through to completion.

• Investigate challenging technical problems, collaborate with colleagues, and communicate clear resolution plans to customers.

• Deliver customer training sessions, workshops, and supporting materials to help users understand and make effective use of advanced platform features.

• Identify opportunities to automate internal workflows and customer-facing tasks, helping implement process improvements and smooth change management.

• Collect and communicate customer feedback to inform product enhancements and advocate for customer needs.

• Analyze customer usage patterns and relevant data to identify potential issues and provide actionable recommendations.

• Collaborate across Customer Success, Product, Engineering, and other internal teams to prioritize customer needs and resolve issues efficiently.

Requirements:

• 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.

• Availability to work East Coast business hours.

• Hands-on experience with HTTP APIs, including REST and OAuth, authentication protocols, and connector or integration development.

• Strong understanding of Docker and Kubernetes, particularly when troubleshooting containerized applications.

• Experience supporting on-premises infrastructure and hybrid cloud deployments.

• Excellent communication and customer-facing skills, with the ability to explain complex technical issues clearly and empathetically.

• Strong troubleshooting, problem-solving, and organizational skills, including the ability to coordinate multiple issues and work effectively with cross-functional teams.

• Nice to have: Familiarity with AWS IAM, policies, roles, identity federation, or infrastructure-as-code tools.

• Nice to have: Experience with Microsoft Entra ID (Azure AD), Active Directory administration, and related integrations.

• Nice to have: Scripting or light development experience using languages such as Python, Bash, or Go.

Benefits:

• Salary range: $120,000–$140,000 USD.

• Equity offering.

• Full-time, remote position.

• Remote location specified for the Eastern region of the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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