Jobs in the United States

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Added just now
Vice President, Cloud Platform Engineer
SitusAMC
Boise, ID
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added just now
Senior Telecom Engineer
Maximus
Boise, ID
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added just now
Mechanical Engineer, Data Center Operations Engineering
Meta
Boise, ID
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added just now
Cyber Security AI Engineer 4
St. Luke's Health System
Boise, ID
The Cyber Security AI Engineer 4 serves as the organization’s senior technical authority for AI security, leading the strategy, architecture, governance, and technical standards necessary…
Added just now
Network Operations Engineer
Meta
Boise, ID
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added just now
Lead AI and Data Science Engineer II
Deloitte
Boise, ID
Do you have a strong background in machine learning and deep learning? Are you interested in utilizing your data science skills and leading a small team in a fast-paced environment to…
Added just now
Web Platform Developer - ITSD
Idaho Division of Human Resources
Boise, ID
The Idaho Department of Health and Welfare is seeking an IT Software Engineer Ill to join the Productivity Platforms Team as a Web Platform Developer and help establish and grow the…
Added just now
Director - Customer Response Engineering
Trellix
Boise, ID
The Director leads CRE globally and owns engineering response for strategic customers across our endpoint, data security, email, and network products. The role also owns prevention: finding…
Added just now
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Boise, ID
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added just now
EG
QA Automation Engineer
Eliassen Group
Boise, ID
- $75 to $82 USD / hour
Develop, document, and maintain functional test cases and test artifacts such as test data, data validation, and automated scripts.
Added 13 mins ago
IT Security Operations (6152-1)
Tri-Force Consulting Services, Inc.
New York, NY
The Cybersecurity IAM Engineer / SailPoint IdentityIQ and Identity Security Cloud Developer & Architect is responsible for designing, engineering, and modernizing enterprise identity…
Added 16 mins ago
Technical Support Engineer (CS)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.
Added 16 mins ago
J
Senior Machine Learning Engineer
Jobgether
Remote, United States
- $134,400 to $168,000 USD / year
The Senior Machine Learning Engineer will develop and scale advanced machine learning solutions that transform complex operational data into accurate, reliable customer experiences. In this…
Added 22 mins ago
Transportation Engineer
GPAC
Chicago, IL
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 22 mins ago
Transportation Engineer
GPAC
Norcross, GA
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 27 mins ago
Senior Network Engineer, Google Enterprise Network
Google
Austin, TX · Thornton, CO
Experience with enterprise data center network design and operations in a global environment.
Added 29 mins ago
EG
QA Automation Engineer
Eliassen Group
Juneau, AK
- $75 to $82 USD / hour
Develop, document, and maintain functional test cases and test artifacts such as test data, data validation, and automated scripts.
Added 29 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Juneau, AK
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 34 mins ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $180,000 to $250,000 USD / year
…enterprise customers. You will lead technical deployments from data discovery through production workflows, turning customer data and business knowledge into reliable systems that support…
Added 35 mins ago
F-15 Mission Systems Software Engineer (Associate, Experienced, & Senior)
The Boeing Company
Berkeley, MO
The Boeing Company is looking for a Software Engineer (Associate, Experienced, & Senior) to join the F-15 Mission System Software Development Team located in Berkeley, MO. This position…
Added 41 mins ago
O
Principal Backend Developer - Clinical Applications
Oracle
Jefferson City, MO
- $114,600 to $234,600 USD / year
The ideal candidate is first and foremost a strong software engineer with deep backend expertise and a passion for solving complex technical problems. They understand how modern distributed…
Added 47 mins ago
J
Vice President, Cloud Platform Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
The Vice President, Cloud Platform Engineer will provide technical leadership and hands-on engineering expertise to advance enterprise-wide cloud infrastructure and automation capabilities.…
Added 47 mins ago
Senior Staff Software Engineer, Android & IoT
Jobgether
Remote, United States
This is a senior technical leadership opportunity for an experienced software engineer to shape the architecture and evolution of products that support large-scale connected device…
Added 47 mins ago
Integration System Engineer IV
Jobgether
Remote, United States
At least 5 years of experience applying SDLC processes and working with ERP/MMIS data elements and data flows to design and implement supply chain solutions.
Added 48 mins ago
VH
Supervisory Healthcare Engineer (Detail/Temporary Promotion NTE 120 Days)
Veterans Health Administration
Tuskegee, AL
- $140,025 to $182,034 USD / year
Develops technical data regarding materials, sizes, dimensions, quantities, and costs to be incorporated in formal specifications.

Jobgether

Technical Support Engineer (CS)

Remote, United States

• Salary range: $120,000–$140,000 USD.

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Job details

Pay: • Salary range: $120,000–$140,000 USD.
Experience: 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.
Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.

The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems securely. As part of the Customer Success team, you will serve as a trusted technical contact, guiding customers through complex troubleshooting and integration challenges. You will combine hands-on technical expertise with strong customer communication to investigate issues, coordinate resolutions, and deliver timely support. The role also involves helping customers understand advanced product capabilities through training and practical guidance. Working closely with internal teams, you will contribute to process improvements, automation initiatives, and product feedback. This is an opportunity to work in a collaborative, fast-moving environment at the intersection of enterprise software, identity, security, and AI.

Accountabilities:

• Develop and maintain a strong understanding of the platform's technical capabilities, features, and best practices to provide effective customer guidance.

• Serve as a primary technical support contact, responding to customer questions, troubleshooting issues, and coordinating escalations with the appropriate internal teams.

• Work toward a support response time goal of under one hour and actively manage complex issue resolutions through to completion.

• Investigate challenging technical problems, collaborate with colleagues, and communicate clear resolution plans to customers.

• Deliver customer training sessions, workshops, and supporting materials to help users understand and make effective use of advanced platform features.

• Identify opportunities to automate internal workflows and customer-facing tasks, helping implement process improvements and smooth change management.

• Collect and communicate customer feedback to inform product enhancements and advocate for customer needs.

• Analyze customer usage patterns and relevant data to identify potential issues and provide actionable recommendations.

• Collaborate across Customer Success, Product, Engineering, and other internal teams to prioritize customer needs and resolve issues efficiently.

Requirements:

• 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.

• Availability to work East Coast business hours.

• Hands-on experience with HTTP APIs, including REST and OAuth, authentication protocols, and connector or integration development.

• Strong understanding of Docker and Kubernetes, particularly when troubleshooting containerized applications.

• Experience supporting on-premises infrastructure and hybrid cloud deployments.

• Excellent communication and customer-facing skills, with the ability to explain complex technical issues clearly and empathetically.

• Strong troubleshooting, problem-solving, and organizational skills, including the ability to coordinate multiple issues and work effectively with cross-functional teams.

• Nice to have: Familiarity with AWS IAM, policies, roles, identity federation, or infrastructure-as-code tools.

• Nice to have: Experience with Microsoft Entra ID (Azure AD), Active Directory administration, and related integrations.

• Nice to have: Scripting or light development experience using languages such as Python, Bash, or Go.

Benefits:

• Salary range: $120,000–$140,000 USD.

• Equity offering.

• Full-time, remote position.

• Remote location specified for the Eastern region of the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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