Jobs in the United States

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Added just now
Mechanical Engineer, Data Center Operations Engineering
Meta
Boise, ID
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added just now
Cyber Security AI Engineer 4
St. Luke's Health System
Boise, ID
The Cyber Security AI Engineer 4 serves as the organization’s senior technical authority for AI security, leading the strategy, architecture, governance, and technical standards necessary…
Added just now
Network Operations Engineer
Meta
Boise, ID
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added just now
Lead AI and Data Science Engineer II
Deloitte
Boise, ID
Added just now
Director - Customer Response Engineering
Trellix
Boise, ID
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added just now
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Boise, ID
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added just now
EG
QA Automation Engineer
Eliassen Group
Boise, ID
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 16 mins ago
Technical Support Engineer (CS)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.
Added 16 mins ago
J
Senior Machine Learning Engineer
Jobgether
Remote, United States
- $134,400 to $168,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Machine Learning Engineer based in the United States.
Added 21 mins ago
Engineering Manager - Property Management
TheGuarantors
New York, NY
…A strong prior track record as a senior/staff-level backend…
Added 23 mins ago
Software Verification Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for an outstanding Software Verification Engineer for our Linux Drivers group. You'll closely work with NVIDIA Driver developers, verification teams, and performance…
Added 26 mins ago
Senior Network Engineer, Google Enterprise Network
Google
Austin, TX · Thornton, CO
Added 29 mins ago
EG
QA Automation Engineer
Eliassen Group
Juneau, AK
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 29 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Juneau, AK
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 34 mins ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $180,000 to $250,000 USD / year
Added 41 mins ago
O
Principal Backend Developer - Clinical Applications
Oracle
Jefferson City, MO
- $114,600 to $234,600 USD / year
…platform. We are seeking a highly skilled Principal Software Engineer to join our Clinical Applications Engineering team focused on modernizing provider workflows, inbox management, and…
Added 47 mins ago
J
Vice President, Cloud Platform Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
…Our partner is looking for a Vice President, Cloud Platform Engineer based in the United…
Added 47 mins ago
Senior Staff Software Engineer, Android & IoT
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Staff Software Engineer, Android & IoT based in the United…
Added 47 mins ago
Integration System Engineer IV
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Integration System Engineer IV based in the United States.
Added 47 mins ago
J
Field Implementation Engineer
Jobgether
Remote, United States
- $95,500 to $149,200 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Implementation Engineer based in the United States.
Added 48 mins ago
EP
Supervisory Life Scientist/Environmental Engineer/Physical Scientist (NEPA Section Manager)
Environmental Protection Agency
Anchorage, AK · Seattle, WA · Lacey, WA · Boise, ID · Portland, OR
- $125,776 to $184,886 USD / year
Environmental Engineer: You must have one of the following:
Added 48 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Proven ability to operate credibly with varied customer personas, from engineer to C-Suite
Added 48 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Proven ability to operate credibly with varied customer personas, from engineer to C-Suite
Added 50 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Proven ability to operate credibly with varied customer personas, from engineer to C-Suite
Added 50 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Proven ability to operate credibly with varied customer personas, from engineer to C-Suite

Jobgether

Technical Support Engineer (CS)

Remote, United States

• Salary range: $120,000–$140,000 USD.

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Job details

Pay: • Salary range: $120,000–$140,000 USD.
Experience: 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.
Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.

The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems securely. As part of the Customer Success team, you will serve as a trusted technical contact, guiding customers through complex troubleshooting and integration challenges. You will combine hands-on technical expertise with strong customer communication to investigate issues, coordinate resolutions, and deliver timely support. The role also involves helping customers understand advanced product capabilities through training and practical guidance. Working closely with internal teams, you will contribute to process improvements, automation initiatives, and product feedback. This is an opportunity to work in a collaborative, fast-moving environment at the intersection of enterprise software, identity, security, and AI.

Accountabilities:

• Develop and maintain a strong understanding of the platform's technical capabilities, features, and best practices to provide effective customer guidance.

• Serve as a primary technical support contact, responding to customer questions, troubleshooting issues, and coordinating escalations with the appropriate internal teams.

• Work toward a support response time goal of under one hour and actively manage complex issue resolutions through to completion.

• Investigate challenging technical problems, collaborate with colleagues, and communicate clear resolution plans to customers.

• Deliver customer training sessions, workshops, and supporting materials to help users understand and make effective use of advanced platform features.

• Identify opportunities to automate internal workflows and customer-facing tasks, helping implement process improvements and smooth change management.

• Collect and communicate customer feedback to inform product enhancements and advocate for customer needs.

• Analyze customer usage patterns and relevant data to identify potential issues and provide actionable recommendations.

• Collaborate across Customer Success, Product, Engineering, and other internal teams to prioritize customer needs and resolve issues efficiently.

Requirements:

• 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.

• Availability to work East Coast business hours.

• Hands-on experience with HTTP APIs, including REST and OAuth, authentication protocols, and connector or integration development.

• Strong understanding of Docker and Kubernetes, particularly when troubleshooting containerized applications.

• Experience supporting on-premises infrastructure and hybrid cloud deployments.

• Excellent communication and customer-facing skills, with the ability to explain complex technical issues clearly and empathetically.

• Strong troubleshooting, problem-solving, and organizational skills, including the ability to coordinate multiple issues and work effectively with cross-functional teams.

• Nice to have: Familiarity with AWS IAM, policies, roles, identity federation, or infrastructure-as-code tools.

• Nice to have: Experience with Microsoft Entra ID (Azure AD), Active Directory administration, and related integrations.

• Nice to have: Scripting or light development experience using languages such as Python, Bash, or Go.

Benefits:

• Salary range: $120,000–$140,000 USD.

• Equity offering.

• Full-time, remote position.

• Remote location specified for the Eastern region of the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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