Remote jobs in the United States

25+ jobs

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Added 1 hour ago
Tier 3 Technical Support Engineer
CaseWorthy, LLC
Remote, United States
The Tier 3 Technical Support Engineer is the last line of technical defense before an issue reaches Engineering. You own the hardest customer problems: the ones Tier 1 and Tier 2 could not…
Added 4 hours ago
Solution Consultant / Solution Engineer - Retail Enterprise Software
DemandTec
Remote, United States
Deliver compelling live software demonstrations tailored to the customer's industry, role, and use case, and clearly articulate the business value behind each capability.
Added 6 hours ago
CT
Professional Services Engineer – Full-time – Work from Home in the US
Crawford Technologies
Remote, United States
- $130,000 to $150,000 USD / year
- Full-time
…system or modification of an existing system. Install, guide and support enterprise software solutions. You will bring with you a high energy solution driven mentality along with extensive…
Added 7 hours ago
GI
Lead Backend Engineer
Gardens Interactive
Remote, United States
- $196,000 to $203,000 USD / year
- Manage, mentor, and grow a team of backend engineers: set goals, run 1:1s, give feedback, and support career development.
Added 8 hours ago
Product Manager
VEHLO
Remote, United States
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the…
Added 9 hours ago
Lead Director Product Membership
CVS Health
Remote, United States
…missed retention touchpoints, roster reconciliation delays) and engineer automated software…
Added 9 hours ago
SCADA Commissioning Engineer
GE Grid Solutions, LLC
Remote, United States
GE Vernova is seeking a skilled SCADA System Engineer to lead and execute pre-commissioning, commissioning, integration, testing, and maintenance activities for Supervisory Control and Data…
Added 10 hours ago
CU
Part-Time Online Course Facilitator: AI/ML Technology and Architecture
Cornell University
Remote, United States
- Part-time
Brings substantial professional experience as a data scientist, machine learning engineer, NLP engineer, AI engineer, or AI/software architect, with a track record of building and deploying…
Added 10 hours ago
Senior Software Support Engineer - Slinky
NVIDIA USA
Remote, United States
We are seeking an expert Senior Support Engineer with a strong background in Kubernetes, Linux systems administration, and technical support. This hybrid role is primarily focused on…
Added 11 hours ago
RH
Software Engineer
Robert Half
Remote, United States
- $55 to $63 USD / hour
…and interoperability solutions. We are seeking a Senior .NET Software Engineer with strong Microsoft technology expertise to design, build, and maintain scalable applications and…
Added 12 hours ago
Infrastructure Engineer, Enterprise AI
Wonder Group, INC
Remote, United States
Wonder’s Enterprise Technology team is hiring an Infrastructure Engineer to establish and scale the hosting, deployment, and integration foundations that support builders of all technical…
Added 12 hours ago
Technical Services Engineer
Simr
Remote, United States
Set up, maintain, and troubleshoot license servers for engineering software (e.g., COMSOL, ANSYS) to support customer workflows.
Added 12 hours ago
Senior Frontend Engineer
TeamSnap
Remote, United States
5+ years of relevant experience, leading large projects on high-scale web applications as a software engineer
Added 13 hours ago
Senior DBA -1 (Database Reliability Engineer)
LexisNexis Risk Solutions FL Inc. Company
Remote, United States
The team combines deep database expertise with infrastructure automation and modern software development practices to support mission-critical platforms and continuously improve…
Added 13 hours ago
IG
Senior Fullstack Developer
Insight Global
Remote, United States
- $185,000 to $200,000 USD / year
Insight Global is seeking a Senior Software Engineer for a top reinsurance client to help build a next-generation, AI-powered underwriting platform. This individual will serve as a…
Added 13 hours ago
Axiom Software Engineer
LED FastStart
Remote, United States
. Troubleshoot and resolve Axiom application, data processing, integration, and performance issues, including production support activities.
Added 13 hours ago
F
Senior Software Engineer, Stablecoin Payments
Flex
Remote, United States
- $170,000 to $280,000 USD / year
- Mission-critical problems: We build software that directly controls how money moves at scale.
Added 14 hours ago
Product Manager
NAB NorthAB, LLC
Remote, United States
Join the hospitality experts. Imagine delivering sophisticated hospitality technology, simplified payment processing, and award-winning support to some of the top restaurants in the U.S.
Added 14 hours ago
PA
Super SWE - AI Factory
P-1 AI
Remote, United States
- $200,000 to $275,000 USD / year
- are excited to build the systems and workflows that enable AI agents to autonomously handle increasingly complex software engineering tasks;
Added 14 hours ago
Senior Full Stack Software Engineer
Seamless
Remote, United States
As a Senior Full Stack Software Engineer at Seamless, you will have the opportunity to:
Added 14 hours ago
Senior Salesforce Technical Lead
Amgen Inc.
Remote, United States
Let’s do this. Let’s change the world. In this vital role you will be part of the Patient Support Services (PSP) product team to deliver technology services and solutions that achieve…
Added 14 hours ago
Principal Product Security Engineer
Cribl
Remote, United States
…workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and…
Added 14 hours ago
Marketing Engineer (AI Agents)
Cresta
Remote, United States
As Cresta’s first Marketing Engineer (AI Agents), you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and…
Added 14 hours ago
AI Growth Engineer
Cresta
Remote, United States
As Cresta’s first AI Growth Engineer, you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and help shape…
Added 14 hours ago
Software Engineer - GTM Engineering
Engine
Remote, United States
As a GTM Engineer at Engine, you’ll help build and support internal AI-powered tools that make our go-to-market teams faster and more effective. Working closely with senior engineers,…

Jobgether

Technical Support Engineer (CS)

Remote, United States

• Salary range: $120,000–$140,000 USD.

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Job details

Pay: • Salary range: $120,000–$140,000 USD.
Experience: 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.
Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.

The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems securely. As part of the Customer Success team, you will serve as a trusted technical contact, guiding customers through complex troubleshooting and integration challenges. You will combine hands-on technical expertise with strong customer communication to investigate issues, coordinate resolutions, and deliver timely support. The role also involves helping customers understand advanced product capabilities through training and practical guidance. Working closely with internal teams, you will contribute to process improvements, automation initiatives, and product feedback. This is an opportunity to work in a collaborative, fast-moving environment at the intersection of enterprise software, identity, security, and AI.

Accountabilities:

• Develop and maintain a strong understanding of the platform's technical capabilities, features, and best practices to provide effective customer guidance.

• Serve as a primary technical support contact, responding to customer questions, troubleshooting issues, and coordinating escalations with the appropriate internal teams.

• Work toward a support response time goal of under one hour and actively manage complex issue resolutions through to completion.

• Investigate challenging technical problems, collaborate with colleagues, and communicate clear resolution plans to customers.

• Deliver customer training sessions, workshops, and supporting materials to help users understand and make effective use of advanced platform features.

• Identify opportunities to automate internal workflows and customer-facing tasks, helping implement process improvements and smooth change management.

• Collect and communicate customer feedback to inform product enhancements and advocate for customer needs.

• Analyze customer usage patterns and relevant data to identify potential issues and provide actionable recommendations.

• Collaborate across Customer Success, Product, Engineering, and other internal teams to prioritize customer needs and resolve issues efficiently.

Requirements:

• 3+ years of experience in technical support, solutions engineering, DevOps, or a similar technical role, ideally within identity and access management (IAM), IT, or security.

• Availability to work East Coast business hours.

• Hands-on experience with HTTP APIs, including REST and OAuth, authentication protocols, and connector or integration development.

• Strong understanding of Docker and Kubernetes, particularly when troubleshooting containerized applications.

• Experience supporting on-premises infrastructure and hybrid cloud deployments.

• Excellent communication and customer-facing skills, with the ability to explain complex technical issues clearly and empathetically.

• Strong troubleshooting, problem-solving, and organizational skills, including the ability to coordinate multiple issues and work effectively with cross-functional teams.

• Nice to have: Familiarity with AWS IAM, policies, roles, identity federation, or infrastructure-as-code tools.

• Nice to have: Experience with Microsoft Entra ID (Azure AD), Active Directory administration, and related integrations.

• Nice to have: Scripting or light development experience using languages such as Python, Bash, or Go.

Benefits:

• Salary range: $120,000–$140,000 USD.

• Equity offering.

• Full-time, remote position.

• Remote location specified for the Eastern region of the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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