Jobs in the United States

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Added 1 min ago
Starbucks Barista
Albertsons Companies
HUNTLEY, IL · Huntley, IL
…customers to our Starbucks. As a Barista, you get to ensure they java nice day each time they are with us. If meeting with customers and the opportunity to make their day special with a…
Added 3 mins ago
Software Developer
LEIDOS, INC.
Valparaiso, FL
Proficiency in at least one programming language, such as C#, Java, C++, or JavaScript.
Added 14 mins ago
A
Cúram Technical Developer
Accenture
Overland Park, KS
- $73,800 to $218,800 USD / year
Build and maintain Java-based Cúram components, batch processes, interfaces, financial modules, and integrations with external systems.Translate business and policy requirements into…
Added 14 mins ago
A
CPQ Consultant
Accenture
Overland Park, KS
- $70,350 to $205,800 USD / year
Experience with several of the following languages or standards: SQL, SOQL, SOSL, Java, JavaScript, JQuery, JSON, HTML/XHTML, CSS, XML/XSL, BML, Apex, Visualforce
Added 14 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Topeka, KS
- $92,500 to $209,500 USD / year
Build robust, maintainable, and well-tested software using object-oriented programming languages such as Java, C++, C#, or similar, following modern software engineering best practices.
Added 14 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Topeka, KS
10+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/Typescript, Python, Rust, C#, Scala
Added 14 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Topeka, KS
Deliver Developer Tooling & APIs: Build reusable APIs, SDKs, CLI tools, and integration patterns (including Model Context Protocol/MCP-based access) to enable seamless adoption across…
Added 14 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Topeka, KS
- $50,000 to $92,500 USD / year
Develop and maintain UI automation test scripts using Playwright with TypeScript/JavaScript and Selenium WebDriver with Java.
Added 14 mins ago
Manager Application Development & Support
Blue Cross Blue Shield of Kansas
Topeka, KS
Added 18 mins ago
Senior Software Engineer (Location Services)
CoreLogic Solutions, LLC
Austin, TX · Irvine, CA · San Diego, CA · Dallas, TX
Strong proficiency in one or more backend programming languages (e.g., Java, C++, Python, or Go).
Added 22 mins ago
TA
Space Domain Awareness and Directed Energy Analyst
The Aerospace Corpor
Colorado Springs, CO
- $86,600 to $150,400 USD / year
Proficiency in at least one programming language:Python, MATLAB, C++, Java, C, or FORTRAN
Added 22 mins ago
CC
2027 Summer Intern: Software Engineer
Charter Communicatio
Englewood, CO
- $31,533 USD / year
Coding: Python, C, Java, Jason. UX/UI design experience, application development (including Android) experience, Telecom: theoretical knowledge (LTE, 5G, 6G) preferred but not mandatory,
Added 23 mins ago
A
Cúram Technical Developer
Accenture
Beaverton, OR
- $73,800 to $218,800 USD / year
Build and maintain Java-based Cúram components, batch processes, interfaces, financial modules, and integrations with external systems.Translate business and policy requirements into…
Added 23 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Portland, OR
Deliver Developer Tooling & APIs: Build reusable APIs, SDKs, CLI tools, and integration patterns (including Model Context Protocol/MCP-based access) to enable seamless adoption across…
Added 23 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Salem, OR
- $92,500 to $209,500 USD / year
Build robust, maintainable, and well-tested software using object-oriented programming languages such as Java, C++, C#, or similar, following modern software engineering best practices.
Added 23 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Salem, OR
10+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/Typescript, Python, Rust, C#, Scala
Added 23 mins ago
Software Development Engineer (CORP) – 1st Shift
TURBOCAM International
Barrington, NH
Proficiency in at least one programming language (C#, Python, JavaScript, Java, C++, or similar).
Added 23 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Salem, OR
- $50,000 to $92,500 USD / year
Develop and maintain UI automation test scripts using Playwright with TypeScript/JavaScript and Selenium WebDriver with Java.
Added 23 mins ago
IG
Software Engineer
Insight Global
Charlotte, NC
- From $65.06 USD / hour
…will support end-to-end application development across Python, Java, REST APIs, infrastructure automation, and enterprise…
Added 38 mins ago
Senior Software Engineer (Location Services)
CoreLogic Solutions, LLC
Austin, TX · Irvine, CA · San Diego, CA · Dallas, TX
Strong proficiency in one or more backend programming languages (e.g., Java, C++, Python, or Go).
Added 38 mins ago
P
Sr. Associate
Pfizer
New York City, NY
- $79,400 to $132,400 USD / year
…artificial intelligence integrations, automation tools, and internal developer or productivity…
Added 38 mins ago
AI Analyst 2
Community Financial System, Inc.
SYRACUSE, NY
…experience with additional programming languages or frameworks (e.g. Java, C#, JavaScript) to support the creation of prototype applications. * Excellent communication skills, with…
Added 38 mins ago
Associate Data Engineer – AI & Analytics - 2027
IBM
Buffalo, NY
Foundational knowledge of programming languages such as Python, SQL, Java, or similar technologies.
Added 38 mins ago
Senior Application Developer
Moog Inc
BUFFALO, NY
…Applications Development Team is looking for a Senior Application Developer for Azure and on-prem environments!In this role you will be responsible for designing, building, operating, and…
Added 39 mins ago
Applied Scientist II, Sponsored Products and Brands - Advertiser Growth and Strategies
Amazon
New York, NY
Experience programming in Java, C++, Python or related language

Jobgether

Technical Support Engineer 2

Remote, United States

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Job details

Experience: At least 2 years of professional experience in a technical support, software support, or similar IT troubleshooting role.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer 2 based in the United States.

As a Technical Support Engineer 2, you will play a key role in delivering high-quality technical support by investigating and resolving complex customer issues escalated from first-line support teams. You will leverage your technical expertise in web technologies, databases, operating systems, and software integrations to identify root causes and implement effective solutions. Working closely with engineering, product, quality assurance, and customer success teams, you will help ensure a seamless customer experience. You will also contribute to improving internal documentation, strengthening support processes, and sharing technical knowledge across the organization. This role offers the opportunity to develop specialized expertise in a sophisticated contract lifecycle management platform and its connected technologies. You will join a collaborative, customer-focused environment that values analytical thinking, continuous learning, inclusion, and professional growth.

Accountabilities:

Investigate, troubleshoot, and resolve advanced technical issues escalated by Tier 1 support teams, ensuring timely and effective solutions.
Respond to customer inquiries through phone, email, and chat channels in accordance with established service-level agreements (SLAs), support guidelines, and quality standards.
Deliver excellent technical assistance and customer service to clients, partners, and internal stakeholders throughout the support process.
Analyze system logs, use Linux command-line tools, and leverage cloud monitoring solutions to identify technical problems and determine their root causes.
Reproduce reported customer issues in non-production environments, validate findings, and escalate confirmed software defects to Tier 3 support or development teams.
Collaborate with Product, Engineering, Quality Assurance, and Customer Success teams to investigate complex issues, coordinate resolutions, and share technical knowledge.
Develop in-depth knowledge of the core platform, contract lifecycle management workflows, and related technologies.
Support and troubleshoot integrations with third-party applications and services, including Active Directory, Adobe Sign, Microsoft Outlook, Word, Excel, and Salesforce.
Contribute to internal knowledge bases, technical documentation, troubleshooting guides, and support resources to improve team efficiency and knowledge sharing.
Assist with onboarding, technical guidance, and mentoring of Tier 1 support team members.
Identify recurring technical issues and opportunities to improve troubleshooting procedures, support workflows, and the overall customer experience.
Take on additional responsibilities and technical support initiatives as required.

Requirements:

At least 2 years of professional experience in a technical support, software support, or similar IT troubleshooting role.
Strong analytical and logical reasoning abilities, with a demonstrated passion for investigating technical problems and developing effective solutions.
Good understanding of web-based technologies, database concepts, and operating systems.
Ability to quickly learn complex software platforms, understand interconnected technologies, and develop specialized product expertise.
Experience diagnosing and troubleshooting technical issues in software applications and enterprise environments.
Familiarity with Linux environments and command-line tools, including the ability to investigate system behavior and analyze technical logs.
Excellent written and verbal communication skills in English, with the ability to explain technical concepts clearly to customers and internal stakeholders.
Strong customer service orientation, attention to detail, and sound judgment when handling complex or sensitive technical issues.
Ability to manage competing priorities, work independently, and maintain effective communication throughout the resolution process.
Demonstrated collaboration skills, with the ability to work effectively across technical and non-technical teams.
Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred; equivalent professional experience will also be considered.
Hands-on experience with the platform and its troubleshooting procedures is highly desirable.
Basic knowledge of SQL, Java, APIs, and Linux is preferred.
Familiarity with RESTful APIs, webhook troubleshooting, and common software integration patterns is an advantage.
Understanding of authentication and security protocols, including SAML and multi-factor authentication (MFA), is beneficial.
Experience supporting enterprise software integrations and working with cloud-based applications is a plus.
A proactive learning mindset and willingness to continuously expand technical expertise in software support and emerging technologies.

Benefits:

Fully remote working arrangement within the United States.
Flexible working environment that supports a healthy work-life balance.
Floating holidays to provide additional flexibility for personal time off.
Quarterly wellness days, with no explanation required, to support employee well-being.
Opportunities to develop advanced technical expertise in enterprise software, contract lifecycle management, and connected technologies.
Collaborative and inclusive workplace culture that encourages employees to bring their authentic selves to work.
Access to Employee Resource Groups (ERGs) that promote diversity, belonging, and professional connection.
Opportunities to collaborate with experienced professionals across Product, Engineering, Quality Assurance, and Customer Success.
Professional development opportunities through continuous learning, technical knowledge sharing, and mentorship.
An employee-focused culture built around the belief that a positive employee experience contributes directly to excellent customer service.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Quality assurance
Customer experience
Documentation
Troubleshoot
Customer service
Linux
Microsoft Active Directory
Microsoft Outlook
Microsoft Word
Microsoft Excel
Salesforce
Troubleshooting
Coaching
Communication skills
Attention to detail
Work independently
Collaboration
Computer science
Computer technology
SQL
Oracle Java
API development
SAML

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