Remote jobs in the United States

25+ jobs

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Added 37 mins ago
IBM Maximo Senior Business Analyst
Jobgether
Remote, United States
The position involves analyzing database structures, supporting integrations, and guiding configuration, customization, and data migration initiatives.
Added 37 mins ago
Client Care Manager- Licensed Customs Broker
Jobgether
Remote, United States
Support new client onboarding in partnership with Business Development, including systems integration, database setup, reporting, and SOP development.
Added 1 hour ago
Senior Software Engineer
Pearson
Remote, United States
A Full Stack Developer is a senior-level software engineer with expertise in both front-end and back-end development, responsible for design, build, and maintain complex web applications,…
Added 1 hour ago
IT Support Analyst (Senior Java Developer)
Coventek Inc
Remote, United States
We are seeking a full-time senior Java developer (IT Analyst) to develop Java applications and web services. The assignment is expected to run from December 1, 2026, through December 1,…
Added 1 hour ago
J
AMC C-37 MFOQA Flight Data Analyst
Jobgether
Remote, United States
- $61,100 to $102,100 USD / year
This is an opportunity to combine extensive military airlift experience with data-driven safety practices in a remote position with periodic travel.
Added 1 hour ago
WA
Senior Full Stack Engineer
WerQ AI
Remote, United States
- $140,000 to $200,000 USD / year
Database Management: Design, implement, and maintain PostgreSQL databases, ensuring data integrity, performance optimization, and efficient query handling.
Added 1 hour ago
WA
Fullstack Engineer
WerQ AI
Remote, United States
- $140,000 to $200,000 USD / year
Database Management: Design, implement, and maintain PostgreSQL databases, ensuring data integrity, performance optimization, and efficient query handling.
Added 1 hour ago
Infrastructure Administrator II (Remote)
Remote, United States
LOCATION: Remote – This is a home based, virtual position that operates Monday – Friday from 8:30am-5:00pm EST. Vaya Partners Health welcomes applications from NC, SC, GA, TN, VA, MD, and…
Added 1 hour ago
Full-Stack Developer (Volunteer)
FIND
Remote, United States
Location: Fully Remote (work from anywhere, worldwide)
Added 1 hour ago
Engineering Lead (volunteer role)
FIND
Remote, United States
Improve database migrations, environments, testing, release processes, and CI/CD
Added 2 hours ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
The Home Depot
Remote, United States
…requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring…
Added 2 hours ago
Software Engineer Internship (UNPAID)
Holiday World
Remote, United States
A remote first working environment with an office in Colorado Springs, CO.
Added 2 hours ago
Senior NEST JS Developer - FrontEnd BackEnd Architect
The Tann Mann Gaadi Foundation
Remote, United States
Job Description: This is a volunteer role for a Senior NEST JS Developer - Backend Architect. The role involves developing and maintaining the backend architecture of our solutions using…
Added 2 hours ago
AI Engineering Intern
TerraByte Green
Remote, United States
This is a fully remote internship, though candidates based in North Carolina, especially those local to our operating area, are preferred. You will learn how to build AI harnesses, the…
Added 2 hours ago
BF
Full Stack Software Developer, Pebble
Bedrock Facility Solutions
Remote, United States
- $85,000 to $110,000 USD / year
We are looking for a full-stack developer to work on the existing production application. You will take features and problems from the initial conversation through development, testing, and…
Added 2 hours ago
Senior Mobile Backend Developer (Equity only)
Luupli
Remote, United States
🌐 C# / .NET Core | Equity-Only | Remote | Part-Time to Full-Time Pathway
Added 2 hours ago
Senior Backend Developer
Luupli
Remote, United States
🌐 C# / .NET Core | Remote | Equity-Only | Flexible Hours | Path to Full-Time
Added 2 hours ago
Telecom Procurement Manager
Mibura Inc.
Remote, United States
…D.C. Metro areas. This role offers flexibility, with up to 50% remote work and travel requirements varying by…
Added 2 hours ago
WordPress Developer
Pitch Labs
Remote, United States
THIS IS AN UNPAID, REMOTE VOLUNTEER POSITION. Please read carefully before applying.
Added 2 hours ago
SD
Senior Site Reliability Engineer
SunCore Digital
Remote, United States
- $145,000 to $185,000 USD / year
Added 2 hours ago
Infrastructure Administrator II (Remote)
Partners Behavioral Health Management
Remote, United States
LOCATION: Remote – This is a home based, virtual position that operates Monday – Friday from 8:30am-5:00pm EST. Vaya Partners Health welcomes applications from NC, SC, GA, TN, VA, MD, and…
Added 2 hours ago
AR
Lead Generation Specialist
Altea Recruiting
Remote, United States
- $60,000 to $85,000 USD / year
Enrich lead data and maintain database accuracy
Added 2 hours ago
Performance Tester Internship
Metasys
Remote, United States
…identify performance bottlenecks in the Node.js/NestJS services, database queries (PostgreSQL/Redis), and infrastructure…
Added 2 hours ago
Data Architect Internship
Metasys
Remote, United States
Database Optimization: Collaborate with SRE and development teams to optimize database schemas and queries for both high transactional throughput and analytical reporting performance.
Added 2 hours ago
Automation QA Engineer Internship
Metasys
Remote, United States
Data & Database: Ability to query PostgreSQL 15 directly to validate data integrity.

Jobgether

Technical Support Engineer 2

Remote, United States

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Job details

Experience: At least 2 years of professional experience in a technical support, software support, or similar IT troubleshooting role.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer 2 based in the United States.

As a Technical Support Engineer 2, you will play a key role in delivering high-quality technical support by investigating and resolving complex customer issues escalated from first-line support teams. You will leverage your technical expertise in web technologies, databases, operating systems, and software integrations to identify root causes and implement effective solutions. Working closely with engineering, product, quality assurance, and customer success teams, you will help ensure a seamless customer experience. You will also contribute to improving internal documentation, strengthening support processes, and sharing technical knowledge across the organization. This role offers the opportunity to develop specialized expertise in a sophisticated contract lifecycle management platform and its connected technologies. You will join a collaborative, customer-focused environment that values analytical thinking, continuous learning, inclusion, and professional growth.

Accountabilities:

Investigate, troubleshoot, and resolve advanced technical issues escalated by Tier 1 support teams, ensuring timely and effective solutions.
Respond to customer inquiries through phone, email, and chat channels in accordance with established service-level agreements (SLAs), support guidelines, and quality standards.
Deliver excellent technical assistance and customer service to clients, partners, and internal stakeholders throughout the support process.
Analyze system logs, use Linux command-line tools, and leverage cloud monitoring solutions to identify technical problems and determine their root causes.
Reproduce reported customer issues in non-production environments, validate findings, and escalate confirmed software defects to Tier 3 support or development teams.
Collaborate with Product, Engineering, Quality Assurance, and Customer Success teams to investigate complex issues, coordinate resolutions, and share technical knowledge.
Develop in-depth knowledge of the core platform, contract lifecycle management workflows, and related technologies.
Support and troubleshoot integrations with third-party applications and services, including Active Directory, Adobe Sign, Microsoft Outlook, Word, Excel, and Salesforce.
Contribute to internal knowledge bases, technical documentation, troubleshooting guides, and support resources to improve team efficiency and knowledge sharing.
Assist with onboarding, technical guidance, and mentoring of Tier 1 support team members.
Identify recurring technical issues and opportunities to improve troubleshooting procedures, support workflows, and the overall customer experience.
Take on additional responsibilities and technical support initiatives as required.

Requirements:

At least 2 years of professional experience in a technical support, software support, or similar IT troubleshooting role.
Strong analytical and logical reasoning abilities, with a demonstrated passion for investigating technical problems and developing effective solutions.
Good understanding of web-based technologies, database concepts, and operating systems.
Ability to quickly learn complex software platforms, understand interconnected technologies, and develop specialized product expertise.
Experience diagnosing and troubleshooting technical issues in software applications and enterprise environments.
Familiarity with Linux environments and command-line tools, including the ability to investigate system behavior and analyze technical logs.
Excellent written and verbal communication skills in English, with the ability to explain technical concepts clearly to customers and internal stakeholders.
Strong customer service orientation, attention to detail, and sound judgment when handling complex or sensitive technical issues.
Ability to manage competing priorities, work independently, and maintain effective communication throughout the resolution process.
Demonstrated collaboration skills, with the ability to work effectively across technical and non-technical teams.
Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred; equivalent professional experience will also be considered.
Hands-on experience with the platform and its troubleshooting procedures is highly desirable.
Basic knowledge of SQL, Java, APIs, and Linux is preferred.
Familiarity with RESTful APIs, webhook troubleshooting, and common software integration patterns is an advantage.
Understanding of authentication and security protocols, including SAML and multi-factor authentication (MFA), is beneficial.
Experience supporting enterprise software integrations and working with cloud-based applications is a plus.
A proactive learning mindset and willingness to continuously expand technical expertise in software support and emerging technologies.

Benefits:

Fully remote working arrangement within the United States.
Flexible working environment that supports a healthy work-life balance.
Floating holidays to provide additional flexibility for personal time off.
Quarterly wellness days, with no explanation required, to support employee well-being.
Opportunities to develop advanced technical expertise in enterprise software, contract lifecycle management, and connected technologies.
Collaborative and inclusive workplace culture that encourages employees to bring their authentic selves to work.
Access to Employee Resource Groups (ERGs) that promote diversity, belonging, and professional connection.
Opportunities to collaborate with experienced professionals across Product, Engineering, Quality Assurance, and Customer Success.
Professional development opportunities through continuous learning, technical knowledge sharing, and mentorship.
An employee-focused culture built around the belief that a positive employee experience contributes directly to excellent customer service.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Quality assurance
Customer experience
Documentation
Troubleshoot
Customer service
Linux
Microsoft Active Directory
Microsoft Outlook
Microsoft Word
Microsoft Excel
Salesforce
Troubleshooting
Coaching
Communication skills
Attention to detail
Work independently
Collaboration
Computer science
Computer technology
SQL
Oracle Java
API development
SAML

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