Jobs in the United States

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Added 9 hours ago
Embedded Software Engineer - Level 4 - Space AHT
Northrop Grumman
Huntsville, AL
Experience with languages such as Python, MATLAB, C++, ADA, or JAVA (C++ experience is a must)
Added 9 hours ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
…primarily in Python while collaborating across our broader PHP and Java ecosystem, building systems where correctness, reliability, latency, cost, and model quality are core to the job.…
Added 9 hours ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
…primarily in Python while collaborating across our broader PHP and Java ecosystem, building systems where correctness, reliability, latency, cost, and model quality are core to the job.…
Added 9 hours ago
J
VP of Delivery
Jobgether
Remote, United States
- $175,000 to $275,000 USD / year
Additional assets include experience with protective-order source code reviews, programming languages such as C, C++, Java, Python, Verilog, or VHDL, expert witness support, patent…
Added 9 hours ago
Technical Support Engineer 2
Jobgether
Remote, United States
Basic knowledge of SQL, Java, APIs, and Linux is preferred.
Added 9 hours ago
Senior Architect, Enterprise Agentic Automation
Jobgether
Remote, United States
At least 7 years of experience in solution architecture or technical/process consulting, supported by an engineering background such as Java, JavaScript, or a comparable technology.
Added 9 hours ago
Software Developer Intern
EJ
East Jordan, MI
EJ has an immediate opening for a 2027 Summer Software Developer Intern.
Added 9 hours ago
Software Development Engineer in Test (SDET)
Apex Systems, Inc
Okemos, MI
…standards. · Create automated coverage for Angular applications and Java-based REST APIs. · Integrate and execute automated tests through Jenkins. · Investigate failures using Playwright…
Added 9 hours ago
Java Software Developer-INTERN
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Added 9 hours ago
Software Quality Engineering Sr Staff - E5
Lockheed Martin
Fort Worth, TX · Fort Worth
-Experience with one or more of the following: C++, Python, Java, and/or C
Added 9 hours ago
Senior Full Stack Software Engineer – Java, Spring Boot & Angular
HTC Global Services Inc
Dearborn, MI
Senior Full Stack Software Engineer – Java, Spring Boot & Angular Job Overview
Added 9 hours ago
IBM Sterling OMS Developer
Apex Systems, Inc
Dearborn, MI
Job Description: Senior IBM Sterling OMS Developer Location: Remote Role Overview We are seeking a highly experienced Senior IBM Sterling OMS Developer to join our Order Management…
Added 9 hours ago
Senior IBM Sterling OMS Developer (Java / Microservices)
HTC Global Services Inc
Dearborn, MI
Senior IBM Sterling OMS Developer (Java / Microservices) Overview / Summary
Added 9 hours ago
IT Automation Solution Architect
Henry Ford Health System
Detroit, MI
Proficiency in programming languages such as Python, C#, or Java.
Added 9 hours ago
Solutions Engineer
CGI Technologies and Solutions, Inc.
Detroit, MI
Proficiency in at least one of the following: Python, Java, C#/.NET, or JavaScript/TypeScript.
Added 9 hours ago
Electronic Engineer - SW Infrastructure
CORP-Corporate Office
United States
Experience in hands-on SW development with Python, Java, C++, and/or MATLAB to enable the exploitation of large sets of data.
Added 9 hours ago
Senior Manager, Software Engineering (Android) - POS Payments Experience
Jobgether
Remote, United States
Strong technical expertise in Java, Kotlin, and Android development, with the ability to guide technical decisions, architecture, and engineering priorities.
Added 9 hours ago
Senior Full-Stack Engineer (Backend Leaning)
Jobgether
Remote, United States
Professional experience with at least one statically typed programming language, such as Java, C#, Go, Kotlin, Scala, or Rust.
Added 10 hours ago
DNU Tech Lead - Application Development N 4C
Genpact LLC
United States
AZ-204: Microsoft Azure Developer Associate - Microsoft, BUILD - DIGITAL MARKETING - Genpact, ISTQB Certified Tester - International Society for Technology in Education (ISTE), Microsoft…
Added 10 hours ago
DNU Tech Lead - Application Development N 4C
Genpact LLC
Atlanta, GA
AZ-204: Microsoft Azure Developer Associate - Microsoft, BUILD - DIGITAL MARKETING - Genpact, ISTQB Certified Tester - International Society for Technology in Education (ISTE), Microsoft…
Added 10 hours ago
IT Developer - Full Stack
GuideWell
Jacksonville, FL
Full Stack Java Developer with experience building scalable, high-performance enterprise applications using Java, Spring Boot, Microservices, and ReactJS
Added 10 hours ago
FT
Senior Software Engineer/Developer
Fidelity Technology Group, LLC
Jersey City, NJ
- $142,550 to $154,000 USD / year
…three (3) years of experience as a Senior Software Engineer/Developer (or closely related occupation) designing and developing Java-based scalable and high-performance applications…
Added 10 hours ago
Principal Software Engineer/Developer
Fidelity Technology Group, LLC
Durham, NC
…five (5) years of experience as a Principal Software Engineer/Developer (or closely related occupation) designing, coding, and implementing high-volume brokerage regulatory reporting…
Added 10 hours ago
Principal Software Engineer/Developer
Fidelity Technology Group, LLC
Durham, NC
…five (5) years of experience as a Principal Software Engineer/Developer (or closely related occupation) designing and building modernized cloud-based applications in trading and order…
Added 10 hours ago
Director, Full Stack Engineering
Fidelity Technology Group, LLC
Durham, NC
…solutions for high-scale processing of large data sets using Java, J2EE, Spring MVC, Spring Core, and JavaScript. Develops and manages API services, including versioning, isolation, and…

Jobgether

Technical Support Engineer 2

Remote, United States

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Job details

Experience: At least 2 years of professional experience in a technical support, software support, or similar IT troubleshooting role.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer 2 based in the United States.

As a Technical Support Engineer 2, you will play a key role in delivering high-quality technical support by investigating and resolving complex customer issues escalated from first-line support teams. You will leverage your technical expertise in web technologies, databases, operating systems, and software integrations to identify root causes and implement effective solutions. Working closely with engineering, product, quality assurance, and customer success teams, you will help ensure a seamless customer experience. You will also contribute to improving internal documentation, strengthening support processes, and sharing technical knowledge across the organization. This role offers the opportunity to develop specialized expertise in a sophisticated contract lifecycle management platform and its connected technologies. You will join a collaborative, customer-focused environment that values analytical thinking, continuous learning, inclusion, and professional growth.

Accountabilities:

Investigate, troubleshoot, and resolve advanced technical issues escalated by Tier 1 support teams, ensuring timely and effective solutions.
Respond to customer inquiries through phone, email, and chat channels in accordance with established service-level agreements (SLAs), support guidelines, and quality standards.
Deliver excellent technical assistance and customer service to clients, partners, and internal stakeholders throughout the support process.
Analyze system logs, use Linux command-line tools, and leverage cloud monitoring solutions to identify technical problems and determine their root causes.
Reproduce reported customer issues in non-production environments, validate findings, and escalate confirmed software defects to Tier 3 support or development teams.
Collaborate with Product, Engineering, Quality Assurance, and Customer Success teams to investigate complex issues, coordinate resolutions, and share technical knowledge.
Develop in-depth knowledge of the core platform, contract lifecycle management workflows, and related technologies.
Support and troubleshoot integrations with third-party applications and services, including Active Directory, Adobe Sign, Microsoft Outlook, Word, Excel, and Salesforce.
Contribute to internal knowledge bases, technical documentation, troubleshooting guides, and support resources to improve team efficiency and knowledge sharing.
Assist with onboarding, technical guidance, and mentoring of Tier 1 support team members.
Identify recurring technical issues and opportunities to improve troubleshooting procedures, support workflows, and the overall customer experience.
Take on additional responsibilities and technical support initiatives as required.

Requirements:

At least 2 years of professional experience in a technical support, software support, or similar IT troubleshooting role.
Strong analytical and logical reasoning abilities, with a demonstrated passion for investigating technical problems and developing effective solutions.
Good understanding of web-based technologies, database concepts, and operating systems.
Ability to quickly learn complex software platforms, understand interconnected technologies, and develop specialized product expertise.
Experience diagnosing and troubleshooting technical issues in software applications and enterprise environments.
Familiarity with Linux environments and command-line tools, including the ability to investigate system behavior and analyze technical logs.
Excellent written and verbal communication skills in English, with the ability to explain technical concepts clearly to customers and internal stakeholders.
Strong customer service orientation, attention to detail, and sound judgment when handling complex or sensitive technical issues.
Ability to manage competing priorities, work independently, and maintain effective communication throughout the resolution process.
Demonstrated collaboration skills, with the ability to work effectively across technical and non-technical teams.
Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred; equivalent professional experience will also be considered.
Hands-on experience with the platform and its troubleshooting procedures is highly desirable.
Basic knowledge of SQL, Java, APIs, and Linux is preferred.
Familiarity with RESTful APIs, webhook troubleshooting, and common software integration patterns is an advantage.
Understanding of authentication and security protocols, including SAML and multi-factor authentication (MFA), is beneficial.
Experience supporting enterprise software integrations and working with cloud-based applications is a plus.
A proactive learning mindset and willingness to continuously expand technical expertise in software support and emerging technologies.

Benefits:

Fully remote working arrangement within the United States.
Flexible working environment that supports a healthy work-life balance.
Floating holidays to provide additional flexibility for personal time off.
Quarterly wellness days, with no explanation required, to support employee well-being.
Opportunities to develop advanced technical expertise in enterprise software, contract lifecycle management, and connected technologies.
Collaborative and inclusive workplace culture that encourages employees to bring their authentic selves to work.
Access to Employee Resource Groups (ERGs) that promote diversity, belonging, and professional connection.
Opportunities to collaborate with experienced professionals across Product, Engineering, Quality Assurance, and Customer Success.
Professional development opportunities through continuous learning, technical knowledge sharing, and mentorship.
An employee-focused culture built around the belief that a positive employee experience contributes directly to excellent customer service.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Quality assurance
Customer experience
Documentation
Troubleshoot
Customer service
Linux
Microsoft Active Directory
Microsoft Outlook
Microsoft Word
Microsoft Excel
Salesforce
Troubleshooting
Coaching
Communication skills
Attention to detail
Work independently
Collaboration
Computer science
Computer technology
SQL
Oracle Java
API development
SAML

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