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AI/ML Engineering Director
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Fairfax, VA
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General Dynamics Information Technology
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Chantilly, VA
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Mission Operations Engineer (Entry-Level) - Millennium Space Systems
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As a Mission Operations Engineer, you will be the lead technical authority for Millennium’s on-orbit spacecraft. Your work will encompass the entire spacecraft mission life cycle, from the…
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Site Reliability Engineer- TS/SCI w/poly
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Chantilly, VA
Advance how our customers operate while you advance your career. Join GDIT as a Site Reliability Engineer tor and build an impactful career in enterprise IT, collaborating with people who…
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MITRE’s Human-Systems Integration (HSI) and User Experience (UX) department is seeking a Lead Human Factors Engineer (HFE) who is passionate about designing and developing user-centered…
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Senior Security Engineer, Identity
Ramp
New York City, NY
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…that decides who holds what. We are hiring a Senior Security Engineer, Identity, to turn that layer into IAM as a service - a platform the rest of Ramp can use without filing a…
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Jobgether

System Engineer Manager, Information Technology

Remote, United States

$135,000 to $150,000 USD / year

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Job details

Pay: $135,000 to $150,000 USD / year
Experience: At least 8 years of experience in IT operations, systems engineering, IT support, or security operations.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Engineer Manager, Information Technology based in the United States.

In this role, you will oversee internal IT operations, employee technology support, and security administration within a growing life sciences technology environment. You will ensure employees have access to reliable, secure, and well-managed systems while strengthening the organization's IT infrastructure and compliance practices. Combining hands-on technical support with operational leadership, you will manage endpoint devices, identity and access controls, SaaS applications, and technology vendors. You will also play an important role in supporting SOC 2 audits and maintaining security controls across the organization. Working closely with HR, Finance, Operations, and leadership, you will improve internal processes and employee technology experiences. This is an opportunity to build and maintain the technology foundation needed to support business growth in a remote-first environment.

Accountabilities:

As the System Engineer Manager, Information Technology, you will take ownership of internal IT operations, ensuring secure systems, efficient support processes, and effective technology management. Your responsibilities will include:

• Serve as the primary point of contact for employee IT support, device troubleshooting, and access requests.

• Manage employee onboarding and offboarding processes, including account provisioning, permission assignments, hardware configuration, and access removal.

• Administer internal systems and SaaS applications, overseeing user access, configurations, and routine troubleshooting.

• Manage endpoint environments across Windows, macOS, Google Workspace, and mobile devices.

• Oversee identity and access management processes, including multi-factor authentication (MFA), role-based access control (RBAC), account reviews, and password security.

• Maintain accurate hardware and software inventories, technology asset records, and system documentation.

• Coordinate IT procurement, software licensing, renewals, and relationships with external technology vendors.

• Support SOC 2 and other compliance initiatives through evidence collection, access reviews, policy development, and internal control documentation.

• Assist with cloud infrastructure, endpoint security, and monitoring tools to maintain a secure technology environment.

• Collaborate with HR, Finance, Operations, and leadership to address employee technology requirements and support workforce lifecycle processes.

• Identify opportunities to improve IT processes, technology tools, security practices, and the overall employee experience.

• Coordinate with external partners and specialized technical teams to resolve complex security, networking, and infrastructure issues.

Requirements:

The ideal candidate will bring extensive experience in IT operations and systems management, combining strong technical capabilities with a proactive, service-oriented approach. The following qualifications are expected:

• At least 8 years of experience in IT operations, systems engineering, IT support, or security operations.

• Experience providing internal technology support in remote or hybrid working environments.

• Strong knowledge of endpoint management, identity management solutions, and SaaS administration.

• Practical understanding of Windows, macOS, Linux, and mobile device management.

• Familiarity with tools such as JumpCloud, Microsoft Intune, JAMF, Active Directory, Okta, Duo, or comparable platforms.

• Strong understanding of SOC 2 requirements and supporting activities, including access reviews, evidence collection, and control documentation.

• Knowledge of cloud infrastructure and security fundamentals.

• Excellent troubleshooting, technical documentation, and problem-solving skills.

• Experience with ticketing platforms, IT asset management, and internal support workflows.

• Experience managing small IT environments while taking ownership of a broad range of technical and operational responsibilities.

• Strong customer service orientation and a genuine commitment to providing effective employee support.

• Excellent communication and follow-through, with the ability to collaborate across departments and technical teams.

• Highly organized, proactive, and detail-oriented, with the ability to manage multiple priorities independently.

• Practical, solutions-focused mindset with a strong sense of accountability.

• Bachelor's degree preferred, although equivalent professional experience will also be considered.

• Previous experience leading or managing IT operations or security-related support functions is preferred.

• Relevant certifications in cybersecurity, IT service management, or compliance are advantageous.

• Experience supporting SOC 2, ISO 27001, HITRUST, HIPAA, or comparable regulatory and security frameworks is highly desirable.

• Previous experience in healthcare, life sciences, hospitality, or other regulated industries is a plus.

Benefits:

• Annual salary ranging from $135,000 to $150,000 USD, depending on experience.

• Fully remote work environment, offering flexibility in where you work.

• Opportunity to play a key role in supporting a fast-growing, mission-driven organization.

• Significant ownership in developing and strengthening internal technology infrastructure.

• Direct collaboration with HR and Operations in a high-visibility, impactful position.

• Opportunity to contribute to the development of secure systems and compliance controls that support long-term business growth.

• Full-time employment.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Computer technology
Regulatory compliance
Technical support
Leadership
Troubleshooting
Microsoft Windows
Apple macOS
Google Workspace
Identity and access management
Documentation
Procurement
Policy development
Linux
Mobile device management
Microsoft Active Directory
Problem solving
Customer service
Communication skills
Cybersecurity
IT service management

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