Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
J
Vice President, Cloud Platform Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
The Vice President, Cloud Platform Engineer will provide technical leadership and hands-on engineering expertise to advance enterprise-wide cloud infrastructure and automation capabilities.…
Added 3 mins ago
Senior Staff Software Engineer, Android & IoT
Jobgether
Remote, United States
This is a senior technical leadership opportunity for an experienced software engineer to shape the architecture and evolution of products that support large-scale connected device…
Added 3 mins ago
Integration System Engineer IV
Jobgether
Remote, United States
At least 5 years of experience applying SDLC processes and working with ERP/MMIS data elements and data flows to design and implement supply chain solutions.
Added 3 mins ago
VH
Supervisory Healthcare Engineer (Detail/Temporary Promotion NTE 120 Days)
Veterans Health Administration
Tuskegee, AL
- $140,025 to $182,034 USD / year
Develops technical data regarding materials, sizes, dimensions, quantities, and costs to be incorporated in formal specifications.
Added 3 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 4 mins ago
G
Structural Engineer
GPAC
Chicago, IL
- $90,000 to $120,000 USD / year
We are seeking a talented and motivated Structural Engineer to join our growing team at our established, hard-working, and growing engineering firm. This individual will perform on site…
Added 4 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 5 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 5 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 5 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 6 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 8 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Orchestrate across engineering, data center operations, networking, support, and sales
Added 8 mins ago
O
Senior Principal Oracle Health Systems Engineer - HIE
Oracle
Jefferson City, MO
- $103,000 to $264,100 USD / year
Seeking a highly experienced Senior Principal Systems Engineer to provide technical leadership in the design, operation, maintenance, optimization, and strategic evolution of Health…
Added 11 mins ago
VH
Industrial Engineer
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
The Industrial Engineer is a member of the Strength Analysis team, Workforce Strategy and Standardization (WSS), within Workforce Solutions, within the Office of Workforce Management and…
Added 11 mins ago
EE
IT Specialist (Systems Analysis/Applications Software)
Equal Employment Opportunity Commission
Washington, DC
- $143,913 to $187,093 USD / year
…selected, you will serve as the Senior Applications Platform Engineer, in support of the agency's ARC application…
Added 15 mins ago
Spacesuit Project Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 15 mins ago
Spaceflight Battery Hardware Project Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 15 mins ago
Mid Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 15 mins ago
Mid Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 15 mins ago
Fracture Control Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 15 mins ago
Early Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 15 mins ago
Early Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
…pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United…
Added 17 mins ago
Senior Networking Engineer, WBB Platform, GGN WANForms
Google
Thornton, CO
As a WAN Building Block (WBB) Platform, Google Global Networking (GGN) WANForms Network Engineer, you will be responsible for defining and qualifying platforms and solutions for scaling…
Added 21 mins ago
Lead Transmission Line Engineer - Remote
ICF
Kansas City, MO
We are seeking a Lead Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide senior‑level technical expertise, lead…
Added 22 mins ago
JW
Senior Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $120,840 USD / year
Senior Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for a Senior Application Engineer - Aerospace for our Turners Falls, MA…

Jobgether

Support Operations Engineer

Remote, United States

$100,000 to $130,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $130,000 CAD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Support Systems Engineer based in United States .

We are seeking a hands-on Support Systems Engineer to take ownership of the systems and workflows that power a growing customer support organization. In this remote role, you will lead the implementation of new support tools, oversee system configuration, and build scalable processes that improve both team efficiency and customer experience. You will manage implementations from initial planning through rollout, ensuring that integrations, automations, and data migrations work reliably. Beyond launch, you will remain responsible for ongoing administration, optimization, and governance. Working closely with Support leadership and cross-functional partners, you will help teams adopt new workflows and make informed decisions about the tools they rely on. This is an opportunity to combine technical problem-solving, operational ownership, and change leadership in an evolving environment.

Accountabilities

• Lead the implementation of new support systems, tools, and workflows, from initial planning and pilot programs through full rollout, including configuration, data migration, and integrations.

• Design and optimize routing logic, service-level agreements (SLAs), escalation paths, queue management, and reporting structures that can scale with business growth.

• Develop and manage change management plans to support successful adoption, including clear communication, practical training, and structured feedback from frontline teams and Support leaders.

• Own the ongoing administration and optimization of Support systems, including configurations, automations, workflow improvements, and governance, partnering with internal IT on access management.

• Maintain clear and up-to-date documentation covering system architecture, administrative processes, and escalation procedures.

• Assess new tools and integrations as operational needs evolve, using structured evaluations and stakeholder feedback to recommend suitable solutions and ensure vendors deliver on their commitments.

• Collaborate with Workforce Management, Quality Assurance, Support Training, Engineering, and Support Leadership to ensure systems meet operational, reporting, and technical requirements.

• Act as the primary point of contact for Support tooling, advising on configuration decisions and helping prioritize improvements that reduce friction for employees and customers.

Requirements:

• Hands-on experience implementing or administering a customer support ticketing platform such as Zendesk, Salesforce Service Cloud, Intercom, Plain, Pylon, or a comparable solution.

• Proven ownership of a support system migration or implementation, from requirements gathering and scoping through go-live and ongoing optimization.

• Ability to make sound decisions when requirements are ambiguous, manage competing priorities, and maintain project momentum independently.

• Experience evaluating vendors, developing structured assessment criteria, challenging product demonstrations, and holding providers accountable for agreed commitments.

• Strong understanding of customer support operations, including ticket routing, SLAs, priority configuration, queue management, escalation processes, and operational reporting.

• Working knowledge of APIs, integrations, and data migration, with the ability to collaborate effectively with engineers on technical requirements without necessarily writing code.

• Ability to identify workflow inefficiencies, anticipate scalability challenges, and make thoughtful decisions about which improvements to prioritize.

• Experience leading teams through system and process changes through effective communication, training, and ongoing stakeholder feedback.

• Strong collaboration and relationship-building skills, particularly when working with Workforce Management, Quality Assurance, Engineering, frontline Support teams, and senior leadership.

• Confidence communicating technical concepts to non-technical audiences and presenting recommendations and business cases to senior stakeholders.

• A proactive, detail-oriented approach, with a strong sense of ownership and a willingness to take responsibility for both system reliability and continuous improvement.

Benefits:

• Compensation: CAD $100,000–$130,000 annually for candidates based in Canada.

• Equity opportunities, with a 10-year exercise window for stock options.

• Unlimited paid time off, with four weeks recommended annually.

• Twelve weeks of fully paid family leave for eligible employees in the United States; expansion to other countries is planned as circumstances allow.

• Annual learning and professional development budget of $1,200.

• One-time home-office setup allowance of $2,000 for furniture, monitors, peripherals, and ergonomic equipment.

• Company-provided laptop.

• Extended health coverage for employees and dependents, subject to availability through the Employer of Record.

• Statutory benefits and, where available, employer-paid supplemental health coverage for international employees.

• Opportunities to connect with colleagues through an annual company offsite, team offsites, local meetups, and virtual events.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Skills

Customer experience
Leadership
Reporting
Change management
Communication skills
Workflow
Documentation
Quality assurance
Customer service
Zendesk
Salesforce
Requirements gathering
Collaboration
Relationship building
Process improvement

Report this job