Jobs in the United States

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Added 3 mins ago
SI
Critical Facilities Lead Engineer
Salute Inc.
Afton, TX
- $105,000 to $120,000 USD / year
…sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Lead Engineer to join…
Added 3 mins ago
MS
Quality Manager - Westminster, SC
Military Spouse Jobs & VetJobs
United States
- $113,000 to $165,000 USD / year
Set and manage the USEV Quality Management System. Implement the QMS to meet ISO/IATF, customer, and NGT requirements.
Added 4 mins ago
Infrastructure Security Vulnerability Engineer
Avaya
United States
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee…
Added 5 mins ago
J
Solutions Architect, Metronome (AI Native)
Jobgether
Remote, United States
- $218,100 to $327,100 USD / year
…of technical consulting, solution architecture, sales, and customer success, owning customer engagements from initial discovery through technical validation and implementation. Working…
Added 8 mins ago
Engineering Manager, Agent Registry
Google
Sunnyvale, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 21 mins ago
Network Implementation Engineer
Pico
Chicago, IL · NY
…other teams within the business, the Network Implementation Engineer will be a proactive, solutions-oriented engineer with highly developed organization and attention to detail skills. This…
Added 24 mins ago
A
Senior Systems Test Engineer
AeroVect
Remote, United States
- $130,000 to $160,000 USD / year
We are seeking a detail-oriented Systems Test Engineer with a passion for autonomy and safety-critical systems to help lead the planning, execution, and analysis of structured testing…
Added 24 mins ago
Senior System Safety Engineer
AeroVect
Remote, United States
Working under the close guidance and supervision of the Head of Safety, the Senior Safety Engineer will execute core safety lifecycle tasks across AeroVect’s software and hardware platforms:
Added 36 mins ago
UC
Electrical Engineer
U.S. Coast Guard
Warwick, RI
- $101,375 to $131,790 USD / year
This vacancy is for a GS - 0850 - 12, Electrical Engineer located in the Department of Homeland Security, U.S. Coast Guard, SILC-CEU PL PROVIDENCE ASSET LINE MANAGEMENT BRANCH in WARWICK,…
Added 36 mins ago
UC
Electrical Engineer
U.S. Coast Guard
Warwick, RI
- $101,375 to $131,790 USD / year
This vacancy is for a GS-0850-12, Electrical Engineer located in the Department of Homeland Security, U.S. Coast Guard, SILC-CEU PL PROVIDENCE ASSET LINE MANAGEMENT BRANCH in WARWICK, Rhode…
Added 38 mins ago
Quality Engineer II
Integer
Plymouth, MN
Quality Engineer II Salary: $78,375.00- $114,950
Added 38 mins ago
Senior Payments Infrastructure Engineer - Crypto, Wallets & Blockchain
Jobgether
Remote, United States
…Our partner is looking for a Senior Payments Infrastructure Engineer - Crypto, Wallets & Blockchain based in the United…
Added 38 mins ago
UA
Interdisciplinary(BiologistGenEngrPhyScientistOpsResearchAnalystDataScientist)
U.S. Army Intelligence and Security Command
Charlottesville, VA
- $148,275 to $192,764 USD / year
…Work requires frequent contact within an extensive service and customer network that includes S and T organizations, warfighters, and decision makers outside of…
Added 38 mins ago
SS
Acquisition Program Engineer, SSC/SW
Space Systems Command
Chantilly, VA
- $102,415 to $158,322 USD / year
The United States Space Force (USSF) in Chantilly, VA is searching for an Acquisition Program Engineer to support SSC/SW (NH-0801-03, GS-12/13 Equivalent).
Added 38 mins ago
SS
AF&F ENGINEERING/PROGRAM MANAGEMENT
STRATEGIC SYSTEMS PROGRAMS (SSP)
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
Added 39 mins ago
SRAM Design Lead
Micron Technology, Inc.
Boise, ID · Albany, NY
Micron is seeking an experienced SRAM Design Engineer to develop high-performance, low-power embedded memory IP and testchip content. This is for advanced semiconductor technologies. The…
Added 40 mins ago
HO
Retail Web Specialist Intern, Spring
House of Representatives
Washington, DC
- $36,834 USD / year
The Office of the Chief Administrative Officer (CAO) is seeking a motivated Retail Web Specialist Intern to join the Customer Experience Center at the U.S. House of Representatives. In this…
Added 42 mins ago
VH
Healthcare Engineer- Project
Veterans Health Administration
Lexington, KY
- $61,685 to $136,979 USD / year
Duties of the Healthcare Engineer include but are not limited to:
Added 42 mins ago
Senior Design Quality Assurance - Electrophysiology
Boston Scientific
Arden Hills, MN · Arden Hills
The Senior Design Quality Assurance Engineer will bring their leadership to sustaining projects for our innovative Electrophysiology cardiovascular products portfolio. Furthermore, they…
Added 45 mins ago
Staff Product Engineer
Illumina, Inc.
CA
This is a unique opportunity for a scientist or engineer who thrives on solving complex problems and driving real-world product performance. As a Staff Product Engineer at Illumina, you'll…
Added 45 mins ago
Senior Security Engineer, Google Public Sector, Offensive Agentic Development
Google
Washington, DC · Reston, VA
Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.
Added 45 mins ago
Staff Software Engineer, Embedded Systems/Firmware, AI2 Platforms Hardware Health
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 47 mins ago
BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
A successful candidate in the Electronics Engineer position will serve as the Telecommunications Asset Manager responsible for developing strategies for replacing aging telecommunications…
Added 49 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Louisville, KY
- $58,193 to $129,225 USD / year
The position serves as a Project Engineer at an assigned Department of Veterans Affairs (VA) Healthcare System. This position performs project planning, produces designs, manages designs,…
Added 53 mins ago
UA
Civil Engineer
U.S. Army Corps of Engineers
Decorah, IA · Sacramento, CA · Fort Carson, CO · Huntington, WV · El Monte, CA · Corona, CA · Los Angeles, CA · San Francisco, CA · Moffett Field, CA · Buckley AFB, CO · Lakewood, CO · Seattle, WA · Rock Island, IL · Louisville, KY · Sausalito, CA · Little Rock, AR · Lake Isabella, CA · Colorado Springs, CO · Portland, OR · Nashville, TN · Marquette, MI · Cincinnati, OH · Kansas City, MO · Tulsa, OK · Omaha, NE · Fort Worth, TX · Galveston, TX
- $125,776 to $163,514 USD / year
About the Position: This is a Civil Engineer GS-0810-14 position for the U.S. Army Corps of Engineers (USACE) Southwestern Division, Tulsa District, Dam Saftey Production Center, Tulsa,…

Jobgether

Support Engineer, PAYGO

Remote, United States

Apply About employer

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Support Engineer, PAYGO based in the United States.

As a Support Engineer, PAYGO, you will play a key role in supporting thousands of developers and businesses using a next-generation AI-powered search platform. You will take ownership of incoming technical support requests, helping users troubleshoot API integrations, resolve errors, improve search quality, and navigate billing questions. Working at the intersection of Support, Product, and Engineering, you will investigate technical issues and deliver clear, actionable solutions. You will also collaborate with AI-powered support tools to improve response efficiency and enhance the overall customer experience. Beyond resolving issues, you will identify recurring patterns, provide valuable product feedback, and recognize promising accounts with potential for future growth. This is an exciting opportunity to develop deep technical expertise in a fast-paced, AI-first environment while contributing directly to customer success and product improvement.

Accountabilities:

Manage the PAYGO support queue, responding to incoming customer inquiries that require human assistance beyond the initial AI-powered support process.
Provide technical guidance on onboarding, API usage, search quality, billing, errors, and integrations.
Troubleshoot customer issues by reproducing API requests, reviewing code, identifying root causes, and providing practical, working solutions.
Prioritize incoming requests effectively, addressing production incidents and urgent customer concerns before less critical inquiries.
Escalate technical bugs to Engineering, product-related gaps to Product, and unresolved issues to the appropriate Support leadership, ensuring each escalation includes clear context and relevant details.
Identify high-potential PAYGO accounts and flag promising opportunities that could develop into larger enterprise customers.
Continuously improve AI-powered first-line support by updating documentation, help center resources, and agent workflows to reduce repetitive inquiries.
Analyze recurring customer issues and support trends, translating insights into actionable feedback for Product and Engineering teams.

Requirements:

Programming experience and the ability to understand unfamiliar code, interact with APIs, and troubleshoot failed requests.
Strong written communication skills, with the ability to deliver concise, clear, and actionable responses to technical questions.
Ability to learn quickly, adapt to changing priorities, and maintain high-quality support in a high-volume environment.
Sound judgment when determining which issues to resolve independently and which require escalation.
Comfort working in an AI-first environment, with experience or willingness to use AI tools and agents as part of daily workflows.
Early-career candidates are welcome, provided they demonstrate strong technical aptitude, curiosity, and problem-solving skills.

The following experiences and interests would be an advantage:

Previous experience in technical support, developer relations, or another customer-facing technical role within a developer tools, API, or AI-focused company.
Experience building personal projects involving Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), or AI agents.
A natural curiosity and enthusiasm for investigating complex problems and finding effective solutions.
Interest in developing toward a Forward Deployed Engineer (FDE) or Solutions Architect career path.
A genuine passion for organizing the world's knowledge and making information accessible to machines.

Benefits:

Competitive compensation: Annual on-target earnings (OTE) ranging from $115,000 to $225,000.
Equity opportunities: Access to company equity as part of the compensation package.
Remote flexibility: Fully remote position available to candidates based in the United States.
International sponsorship: Visa sponsorship may be available for international candidates, including STEM OPT, OPT, H-1B, O-1, and E-3.
Comprehensive healthcare: Premium medical, dental, and vision insurance coverage.
Fertility benefits: Access to additional fertility-related support and benefits.
Wellness support: Monthly wellness stipend to support employees' overall well-being.
Professional development: Opportunities to deepen technical expertise and potentially grow into FDE or Solutions Architect roles.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Troubleshoot
Customer experience
Leadership
Documentation
Communication skills
Problem solving

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