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Added 6 mins ago
Senior Software Engineer - US
IRIS
Remote, United States
As a Senior Software Engineer, you’ll take ownership of significant areas of our products from initial design through to production.
Added 11 mins ago
ES
Senior Staff Applications Engineer
Elevate Semiconductor
San Diego, CA
- $150,000 to $180,000 USD / year
…engineers. We write the guides customers rely on, build the EVMs and software they evaluate with, and drive the end to end technical debug when something in their system doesn't work. A…
Added 11 mins ago
ES
Senior Applications Engineer
Elevate Semiconductor
San Diego, CA
- $110,000 to $130,000 USD / year
…engineers. We write the guides customers rely on, build the EVMs and software they evaluate with, and drive the end to end technical debug when something in their system doesn't work. A…
Added 11 mins ago
ES
Applications Engineer
Elevate Semiconductor
San Diego, CA
- $85,000 to $100,000 USD / year
…engineers. We write the guides customers rely on, build the EVMs and software they evaluate with, and drive the end to end technical debug when something in their system doesn't work. A…
Added 14 mins ago
Principal Engineer, Electrical
Blue Bird Brand
Fort Valley, GA
Reporting to the Senior Director of Electrical Engineering, the Principal Design Engineer, Electrical serves as a technical authority for vehicle electrical/electronic architecture,…
Added 23 mins ago
Staff Security Engineer
Jobgether
Remote, United States
The Staff Security Engineer will play a key role in strengthening product, infrastructure, and application security across a leading product analytics platform. Working within the…
Added 23 mins ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.
Added 23 mins ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
As a Middleware Engineer, you will play a key role in managing and optimizing enterprise middleware environments built on the Software AG webMethods technology stack. You will oversee…
Added 23 mins ago
J
Backend Software Engineer (Node.js) | LabArchives
Jobgether
Remote, United States
- $103,000 to $140,000 USD / year
The Backend Software Engineer will contribute to the development and evolution of innovative scientific software solutions used by researchers and institutions worldwide. You will join a…
Added 26 mins ago
VLSI Design Automation Software Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for a Software Engineer to build the next-gen infrastructure software behind our VLSI organization. You'll join a CAD team that develops the systems running NVIDIA's chip…
Added 35 mins ago
AI Engineer
Awesome Motive
Remote, United States
As an AI Engineer, you're responsible for designing, building, and shipping AI systems that real people use, from AI features inside products used on over 30 million websites to internal…
Added 44 mins ago
Sr Lead Software Engineer
JPMC page
Plano, TX
As a Sr. Lead Software Engineer at JPMorganChase within the Consumer & Community Banking – Consumer & Community Banking Administration, you are an integral part of an agile team that works…
Added 44 mins ago
Lead Software Engineer
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Corporate Sector – Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 50 mins ago
Mechanical Design Engineer (Entry & Associate Level)
The Boeing Company
Berkeley, MO
Boeing Test & Evaluation (BT&E) is looking for a Mechanical Design Engineer to support the Environmental Test Design Engineering team in Berkeley, MO .
Added 53 mins ago
Sr. Security Engineer
Jobgether
Remote, United States
We are looking for a hands-on Senior Security Engineer to strengthen and manage the security infrastructure protecting enterprise systems, employees, and endpoints. In this role, you will…
Added 53 mins ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
The Senior Software Engineer will contribute to building and improving advanced security solutions designed to protect millions of developers and organizations from exposed credentials and…
Added 53 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 57 mins ago
AI Engineer
Awesome Motive
Remote, United States
As an AI Engineer, you're responsible for designing, building, and shipping AI systems that real people use, from AI features inside products used on over 30 million websites to internal…
Added 1 hour ago
Senior Modem Hardware Design
Qualcomm, Inc.
Boxborough, MA
Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or related field and 2+ years of Software Engineering, Hardware Engineering, Electrical Engineering,…
Added 1 hour ago
Staff Security Engineer
Jobgether
Remote, United States
…code, research, and business operations. As Staff Security Engineer, you will strengthen application security, cloud infrastructure, and software delivery practices while addressing…
Added 1 hour ago
J
Senior Software Engineer
Jobgether
Remote, United States
- $170,000 to $200,000 USD / year
This is an opportunity to join a fully remote, AI-first engineering team building intelligent systems that optimize cloud data warehouse performance and costs. As a Senior Software…
Added 1 hour ago
Network Operations Manager
Jobgether
Remote, United States
…configurations, considering infrastructure requirements, hardware and software technologies, business continuity, disaster recovery, and system…
Added 1 hour ago
J
Lead Backend Engineer
Jobgether
Remote, United States
- $196,000 to $203,000 USD / year
…connection, exploration, and shared adventures. As Lead Backend Engineer, you will lead and develop a talented backend engineering team while remaining hands-on with critical systems and…
Added 1 hour ago
J
Infrastructure Engineer, Enterprise AI
Jobgether
Remote, United States
- $208,500 to $225,000 USD / year
…and next steps. Our partner is looking for an Infrastructure Engineer, Enterprise AI based in the United…
Added 1 hour ago
Mechanical Systems Engineer
IPG
Schaumburg, IL
Position Purpose: The Mechanical Systems Engineer is responsible for evaluating, improving, and extending the life of automated machinery through engineered upgrades, rebuilds, retrofits,…

Jobgether

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.

Join an innovative technology environment focused on advancing data security, privacy, compliance, and AI-driven data management. As a Staff Client Support Engineer, you will serve as a senior technical escalation point for enterprise customers facing complex, high-impact production issues. You will investigate challenging software problems, identify root causes, and deliver effective fixes, workarounds, and configuration guidance. Working closely with customer stakeholders, Engineering, and Product Management, you will help resolve critical issues while advocating for customer needs. Beyond individual case resolution, you will strengthen the technical capabilities of a 25-person Support organization through mentorship, documentation, and knowledge sharing. You will also influence product improvements and broader system architecture, contributing to more reliable solutions and better customer outcomes.

Accountabilities

You will take ownership of complex customer escalations while helping improve technical support practices and product reliability across the organization. Your responsibilities will include:

• Work directly with enterprise customer stakeholders to diagnose and resolve complex issues in production environments.

• Analyze application logs, system metrics, and product code to reproduce problems and identify underlying root causes.

• Develop and deliver technical fixes, workarounds, and configuration recommendations tailored to individual customer environments and requirements.

• Coordinate with internal teams and customer stakeholders to manage multi-party technical issues and drive them through to resolution.

• Collaborate with Engineering and Product Management to prioritize bugs, product enhancements, and implementation improvements based on customer impact, technical evidence, and business priorities.

• Advocate for customer needs and translate complex technical challenges into actionable product feedback.

• Share technical expertise through documentation, training sessions, and mentorship for Support colleagues and customers.

• Help raise the overall technical capabilities of the Support organization by promoting effective troubleshooting practices and knowledge sharing.

• Influence architectural and design decisions across adjacent teams to encourage reliable, scalable, and consistent system-wide solutions.

• Exercise independent judgment and take ownership of complex technical challenges with minimal supervision.

Requirements:

The ideal candidate combines extensive IT experience with strong software troubleshooting expertise, hands-on technical skills, and the ability to communicate effectively with enterprise customers and cross-functional teams. You should bring:

• At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.

• Experience implementing or supporting products in enterprise environments.

• Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.

•

Hands-on Linux installation, configuration, and administration experience, including:

• Shell scripting and package managers such as apt and yum.

• Archiving tools and file transfer protocols such as SSH, SFTP, and SCP.

• Network file systems and directory services, including NFS, SMB, LDAP, and Kerberos.

• Practical experience deploying and operating containerized applications using Docker and Kubernetes.

• Experience with at least one major cloud platform, such as AWS, Azure, or GCP.

• Working knowledge of databases such as SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.

• Proficiency in at least one programming language, such as Python, JavaScript, C++, C#, or Java.

• Ability to write scripts or code to diagnose technical issues, reproduce problems, and develop practical workarounds. Experience with multiple programming languages is an advantage.

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.

• Strong organizational skills and the ability to manage competing priorities while maintaining high-quality work.

• A proactive, self-directed approach and the ability to exercise independent judgment with little or no oversight.

Additional qualifications that would be advantageous include:

• A bachelor's degree in Computer Science, Information Technology, or a related technical discipline. Extensive relevant professional experience may be considered in place of a degree.

• A graduate degree in a technical or business-related field.

You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.

Benefits:

• Annual base salary ranging from $120,000 to $140,000 USD, depending on qualifications, skills, and experience.

• Additional variable or bonus compensation aligned with individual and company performance.

• Equity incentives.

• Opportunity to work with experienced professionals in data security, privacy, compliance, and AI technologies.

• A collaborative, innovation-driven environment that encourages professional development, knowledge sharing, and technical leadership.

• The opportunity to influence product direction, system architecture, and enterprise customer outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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