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Added 5 mins ago
Sr. Unified Communication Engineer
By Light Professional IT Services LLC
Fort Meade, MD
Customer Service: Superior customer service skills, essential for engaging with diverse stakeholder groups and ensuring system reliability and user satisfaction.
Added 9 mins ago
Senior Electrical Engineer
ENTEK Lithium Separators LLC
Terre Haute, IN
We are seeking an experienced and highly motivated Senior Electrical Engineer to join our growing team in Terre Haute, Indiana. Come join our brand-new climate-controlled facility and be a…
Added 15 mins ago
Senior Distribution Planning and Advanced Analysis Engineer 1 - Grid
Sargent & Lundy
Lake Mary, FL
This senior-level engineering role is part of Sargent & Lundy’s Distribution Planning and Advanced Analysis group. The position offers a hybrid work arrangement, combining in-office work…
Added 15 mins ago
Senior Distribution Planning and Advanced Analysis Engineer 1 - Grid
Sargent & Lundy
Cary, NC
This senior-level engineering role is part of Sargent & Lundy’s Distribution Planning and Advanced Analysis group. The position offers a hybrid work arrangement, combining in-office work…
Added 16 mins ago
Senior Distribution Planning and Advanced Analysis Engineer 1 - Grid
Sargent & Lundy
Chicago, IL
This senior-level engineering role is part of Sargent & Lundy’s Distribution Planning and Advanced Analysis group. The position offers a hybrid work arrangement, combining in-office work…
Added 1 hour ago
ET
Senior Backend Engineer (Golang & AI Automation)
EQL Tech
Remote, United States
- $140,000 to $180,000 USD / year
This is a "ground floor" opportunity. As a Senior Backend Engineer, you won't just be closing tickets; you will be the architectural right hand to the CTO. You will define how the platform…
Added 1 hour ago
Application Engineering / Technical support manager
Tecumseh Products Company
Remote, United States
…refrigeration and air conditioning, recognized for the precision and reliability of its engineering expertise. As a long-established manufacturer of compressors and system solutions, we…
Added 1 hour ago
Senior DevSecOps Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
10+ years of experience as a DevSecOps Engineer or similar role, with a strong focus on infrastructure automation, scalability, and reliability across the software development lifecycle.
Added 1 hour ago
Software Engineer (2026)
ENFOS, Inc.
Durham, NC
As a Software Engineer at ENFOS, you will report to a Senior Software Engineer and play a hands-on role in delivering high-impact, full-stack features using React and Java. You’ll work on…
Added 1 hour ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
Serves as a senior engineer and technical specialist responsible for a variety of activities involved in planning BPA's transmission system, including meeting reliability requirements for…
Added 1 hour ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
Serves as a senior engineer and technical specialist responsible for a variety of activities involved in planning BPA's transmission system, including meeting reliability requirements for…
Added 1 hour ago
Head of Engineering
Develop Health
San Francisco Bay Area, CA
…ship fast without compromising the accuracy, security, and reliability that healthcare delivery demands. You will report to the co-founder and CTO, and sit on and partner closely with our…
Added 1 hour ago
Network Engineer - Top Secret Clearance Required
i3
Chantilly, VA
Optimize network performance, reliability, and security across complex, multi-enclave environments.
Added 1 hour ago
BP
Electrical Engineer
Bonneville Power Administration
Spokane, WA · Kent, WA · Olympia, WA · Vancouver, WA
- $118,204 to $160,638 USD / year
As a senior Electrical Engineer, you are the key technical partner for utility customers. You will lead complex projects to expand and strengthen the Pacific Northwest's power grid, serving…
Added 1 hour ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA · Olympia, WA · Spokane, WA · Kent, WA
- $118,204 to $160,638 USD / year
As a senior Electrical Engineer, you are the key technical partner for utility customers. You will lead complex projects to expand and strengthen the Pacific Northwest's power grid, serving…
Added 1 hour ago
Sr. Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
The Senior Cloud Security Analyst is responsible for securing Pismo's cloud-native infrastructure, platforms, and services through the design, implementation, monitoring, and continuous…
Added 2 hours ago
Senior Software Engineer, Cloud Applications
Jobgether
Remote, United States
As a Senior Software Engineer, Cloud Applications, you will play a critical role in designing and building the cloud infrastructure and backend systems that power a large-scale customer…
Added 2 hours ago
J
Senior Security Engineer, Infrastructure Security
Jobgether
Remote, United States
- $160,000 to $210,000 USD / year
…all applications and next steps. Our partner is looking for a Senior Security Engineer, Infrastructure Security based in the United…
Added 2 hours ago
Applied AI Engineer, Applied AI
Snowplow
Remote, United States
…engineering standards that go with it. This role is an Applied AI engineer embedded with one business team, the way a site reliability engineer sits inside a product team: your line…
Added 2 hours ago
Forward Deployed Engineer, Applied AI
Snowplow
Remote, United States
You are the first Forward Deployed Engineer on the team, reporting to the Senior Director of Applied AI. The team is also hiring a principal engineer to own the platform and an Applied AI…
Added 2 hours ago
J
Senior ML Engineer
Jobgether
Remote, United States
- $159,000 to $195,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior ML Engineer based in the United States.
Added 2 hours ago
Senior Frontend Engineer
Jobgether
Remote, United States
As a Senior Frontend Engineer, you will help build and evolve engaging, reliable web experiences for a platform serving millions of daily users. You will work primarily with React,…
Added 2 hours ago
Senior Analytics Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analytics Engineer based in the United States.
Added 2 hours ago
ES
Senior ATE Test Engineer
Elevate Semiconductor
San Diego, CA
- $125,000 to $180,000 USD / year
We are seeking a Senior Test Engineer to lead the development and execution of test solutions for precision analog and mixed-signal integrated circuits used in memory, AI, high-performance…
Added 2 hours ago
ES
Senior Analog Design Engineer
Elevate Semiconductor
San Diego, CA
- $125,000 to $145,000 USD / year
As a Senior Analog Design Engineer, you will contribute to the design and optimization of analog circuits used in high performance ATE products. You will work closely with cross functional…

Jobgether

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.

Join an innovative technology environment focused on advancing data security, privacy, compliance, and AI-driven data management. As a Staff Client Support Engineer, you will serve as a senior technical escalation point for enterprise customers facing complex, high-impact production issues. You will investigate challenging software problems, identify root causes, and deliver effective fixes, workarounds, and configuration guidance. Working closely with customer stakeholders, Engineering, and Product Management, you will help resolve critical issues while advocating for customer needs. Beyond individual case resolution, you will strengthen the technical capabilities of a 25-person Support organization through mentorship, documentation, and knowledge sharing. You will also influence product improvements and broader system architecture, contributing to more reliable solutions and better customer outcomes.

Accountabilities

You will take ownership of complex customer escalations while helping improve technical support practices and product reliability across the organization. Your responsibilities will include:

• Work directly with enterprise customer stakeholders to diagnose and resolve complex issues in production environments.

• Analyze application logs, system metrics, and product code to reproduce problems and identify underlying root causes.

• Develop and deliver technical fixes, workarounds, and configuration recommendations tailored to individual customer environments and requirements.

• Coordinate with internal teams and customer stakeholders to manage multi-party technical issues and drive them through to resolution.

• Collaborate with Engineering and Product Management to prioritize bugs, product enhancements, and implementation improvements based on customer impact, technical evidence, and business priorities.

• Advocate for customer needs and translate complex technical challenges into actionable product feedback.

• Share technical expertise through documentation, training sessions, and mentorship for Support colleagues and customers.

• Help raise the overall technical capabilities of the Support organization by promoting effective troubleshooting practices and knowledge sharing.

• Influence architectural and design decisions across adjacent teams to encourage reliable, scalable, and consistent system-wide solutions.

• Exercise independent judgment and take ownership of complex technical challenges with minimal supervision.

Requirements:

The ideal candidate combines extensive IT experience with strong software troubleshooting expertise, hands-on technical skills, and the ability to communicate effectively with enterprise customers and cross-functional teams. You should bring:

• At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.

• Experience implementing or supporting products in enterprise environments.

• Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.

•

Hands-on Linux installation, configuration, and administration experience, including:

• Shell scripting and package managers such as apt and yum.

• Archiving tools and file transfer protocols such as SSH, SFTP, and SCP.

• Network file systems and directory services, including NFS, SMB, LDAP, and Kerberos.

• Practical experience deploying and operating containerized applications using Docker and Kubernetes.

• Experience with at least one major cloud platform, such as AWS, Azure, or GCP.

• Working knowledge of databases such as SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.

• Proficiency in at least one programming language, such as Python, JavaScript, C++, C#, or Java.

• Ability to write scripts or code to diagnose technical issues, reproduce problems, and develop practical workarounds. Experience with multiple programming languages is an advantage.

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.

• Strong organizational skills and the ability to manage competing priorities while maintaining high-quality work.

• A proactive, self-directed approach and the ability to exercise independent judgment with little or no oversight.

Additional qualifications that would be advantageous include:

• A bachelor's degree in Computer Science, Information Technology, or a related technical discipline. Extensive relevant professional experience may be considered in place of a degree.

• A graduate degree in a technical or business-related field.

You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.

Benefits:

• Annual base salary ranging from $120,000 to $140,000 USD, depending on qualifications, skills, and experience.

• Additional variable or bonus compensation aligned with individual and company performance.

• Equity incentives.

• Opportunity to work with experienced professionals in data security, privacy, compliance, and AI technologies.

• A collaborative, innovation-driven environment that encourages professional development, knowledge sharing, and technical leadership.

• The opportunity to influence product direction, system architecture, and enterprise customer outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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