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Added 24 mins ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.
Added 24 mins ago
J
Senior Production Support Engineer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
…steps. Our partner is looking for a Senior Production Support Engineer based in the United…
Added 24 mins ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
As a Middleware Engineer, you will play a key role in managing and optimizing enterprise middleware environments built on the Software AG webMethods technology stack. You will oversee…
Added 24 mins ago
J
Backend Software Engineer (Node.js) | LabArchives
Jobgether
Remote, United States
- $103,000 to $140,000 USD / year
…and next steps. Our partner is looking for a Backend Software Engineer (Node.js) | LabArchives based in the United…
Added 33 mins ago
EC
Project Engineer
Edwards Construction Group
Santa Barbara, CA
- $70,700 to $95,600 USD / year
We are looking for a motivated and detail-oriented Project Engineer to support the successful delivery of commercial construction projects from preconstruction through closeout. Working…
Added 53 mins ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
The Senior Software Engineer will contribute to building and improving advanced security solutions designed to protect millions of developers and organizations from exposed credentials and…
Added 53 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 54 mins ago
Sr. Engineer - Drug Substance Engineering Technical Authority (ETA)
Amgen Inc.
NC
SENIOR ENGINEER - DRUG SUBSTANCE PROCESS ENGINEERING
Added 1 hour ago
Computer System Analyst/Engineer
Southern Company
Birmingham, AL
…position is responsible for the implementation, execution, and improvement of operational processes to ensure system availability for EMS SCADA systems supported by the EMS department and…
Added 1 hour ago
Computer Systems Analyst/Engineer – Ansible System Admin
Southern Company
Birmingham, AL · Atlanta, GA
…position is responsible for the implementation, execution, and improvement of operational processes to ensure system availability for all computer systems supported by the EMS department…
Added 1 hour ago
EE
Estimating Manager-Design Build/Preconstruction
EC Electric
Portland, OR
- $138,000 to $182,000 USD / year
Drive continuous improvement through development of estimating standards, cost databases, quality control procedures, and preconstruction best practices.
Added 1 hour ago
Support Engineer, PAYGO
Jobgether
Remote, United States
As a Support Engineer, PAYGO, you will play a key role in supporting thousands of developers and businesses using a next-generation AI-powered search platform. You will take ownership of…
Added 1 hour ago
Network Operations Manager
Jobgether
Remote, United States
…you will oversee the reliability, security, and continuous improvement of managed network environments and data center infrastructure. You will serve as the senior technical escalation…
Added 1 hour ago
J
Lead Backend Engineer
Jobgether
Remote, United States
- $196,000 to $203,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Backend Engineer based in the United States.
Added 1 hour ago
Mechanical Systems Engineer
IPG
Schaumburg, IL
The engineer will assess existing machine designs, identify improvement opportunities, and develop mechanical solutions that integrate with automation and controls systems where required.…
Added 1 hour ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior/Staff Software Engineer, CAD Integrations based in the United…
Added 2 hours ago
Construction Manager II
DVJ Consulting Engineers
Los Angeles, CA
b) Prepare and process change orders, daily logs, and working day statements; collect work records; maintain accurate records of work for payment purposes; conduct employee interviews;…
Added 2 hours ago
Senior Process Engineer
Bachmann Chemical and Engineering
Torrington, CT
…well-qualified individual to join our talented team as our Sr. Process Engineer. In this role, you will develop and implement manufacturing processes, procedures, and equipment through…
Added 2 hours ago
CO
Senior Engineer/Senior Project Manager
City of San Mateo
San Mateo, CA
- $149,364 to $194,916 USD / year
…Program, which is approximately a $50 million per year capital improvement program. The Clean Water Program upgraded portions of the aging wastewater collection and treatment system with…
Added 2 hours ago
J
Water Wastewater Business Development Leader
Jobgether
Remote, United States
- $200,000 to $250,000 USD / year
Commitment to continuous improvement, innovation, and the development of sustainable infrastructure solutions.
Added 2 hours ago
Senior Power System Protection Engineer
Jobgether
Remote, United States
Identify and lead process improvement initiatives to increase efficiency, optimize team capacity, and maintain high-quality, timely client deliverables.
Added 2 hours ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…construction administration across Civil, Structural, MEP, process, controls, fire protection, and telecommunications/ICT systems, as…
Added 3 hours ago
Lead Specialist, Technical Architect
Pearson
Jefferson City, MO
As a Quality Engineer Architect aligned to the E30 expert track, you provide domain-level quality leadership for ExamDeveloper. This role is unique within the ExamDeveloper quality…
Added 3 hours ago
Senior Advisor-536430-A
Delaware Nation Industries
Arlington, VA
Produces executive-quality briefings, infographics, presentations, and written analyses to support senior leadership decision-making and DE process improvement initiatives.
Added 3 hours ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
Provide quality oversight and performance management for supplier personnel, including coaching, feedback, and support for continuous improvement.

Jobgether

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.

Join an innovative technology environment focused on advancing data security, privacy, compliance, and AI-driven data management. As a Staff Client Support Engineer, you will serve as a senior technical escalation point for enterprise customers facing complex, high-impact production issues. You will investigate challenging software problems, identify root causes, and deliver effective fixes, workarounds, and configuration guidance. Working closely with customer stakeholders, Engineering, and Product Management, you will help resolve critical issues while advocating for customer needs. Beyond individual case resolution, you will strengthen the technical capabilities of a 25-person Support organization through mentorship, documentation, and knowledge sharing. You will also influence product improvements and broader system architecture, contributing to more reliable solutions and better customer outcomes.

Accountabilities

You will take ownership of complex customer escalations while helping improve technical support practices and product reliability across the organization. Your responsibilities will include:

• Work directly with enterprise customer stakeholders to diagnose and resolve complex issues in production environments.

• Analyze application logs, system metrics, and product code to reproduce problems and identify underlying root causes.

• Develop and deliver technical fixes, workarounds, and configuration recommendations tailored to individual customer environments and requirements.

• Coordinate with internal teams and customer stakeholders to manage multi-party technical issues and drive them through to resolution.

• Collaborate with Engineering and Product Management to prioritize bugs, product enhancements, and implementation improvements based on customer impact, technical evidence, and business priorities.

• Advocate for customer needs and translate complex technical challenges into actionable product feedback.

• Share technical expertise through documentation, training sessions, and mentorship for Support colleagues and customers.

• Help raise the overall technical capabilities of the Support organization by promoting effective troubleshooting practices and knowledge sharing.

• Influence architectural and design decisions across adjacent teams to encourage reliable, scalable, and consistent system-wide solutions.

• Exercise independent judgment and take ownership of complex technical challenges with minimal supervision.

Requirements:

The ideal candidate combines extensive IT experience with strong software troubleshooting expertise, hands-on technical skills, and the ability to communicate effectively with enterprise customers and cross-functional teams. You should bring:

• At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.

• Experience implementing or supporting products in enterprise environments.

• Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.

•

Hands-on Linux installation, configuration, and administration experience, including:

• Shell scripting and package managers such as apt and yum.

• Archiving tools and file transfer protocols such as SSH, SFTP, and SCP.

• Network file systems and directory services, including NFS, SMB, LDAP, and Kerberos.

• Practical experience deploying and operating containerized applications using Docker and Kubernetes.

• Experience with at least one major cloud platform, such as AWS, Azure, or GCP.

• Working knowledge of databases such as SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.

• Proficiency in at least one programming language, such as Python, JavaScript, C++, C#, or Java.

• Ability to write scripts or code to diagnose technical issues, reproduce problems, and develop practical workarounds. Experience with multiple programming languages is an advantage.

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.

• Strong organizational skills and the ability to manage competing priorities while maintaining high-quality work.

• A proactive, self-directed approach and the ability to exercise independent judgment with little or no oversight.

Additional qualifications that would be advantageous include:

• A bachelor's degree in Computer Science, Information Technology, or a related technical discipline. Extensive relevant professional experience may be considered in place of a degree.

• A graduate degree in a technical or business-related field.

You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.

Benefits:

• Annual base salary ranging from $120,000 to $140,000 USD, depending on qualifications, skills, and experience.

• Additional variable or bonus compensation aligned with individual and company performance.

• Equity incentives.

• Opportunity to work with experienced professionals in data security, privacy, compliance, and AI technologies.

• A collaborative, innovation-driven environment that encourages professional development, knowledge sharing, and technical leadership.

• The opportunity to influence product direction, system architecture, and enterprise customer outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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