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Added 5 mins ago
Cyber Cloud Solution Engineer Lead/Staff
AEP Service Corporation
Remote, United States
As an Advanced Cloud Security Engineer, you will serve as a technical anchor for our enterprise cloud defense strategy. Your primary mission will be engineering, implementing, and…
Added 10 mins ago
Network Development Engineer I, Datacentre Fabrics - Product Engineering
Amazon Data Services, Inc.
Arlington, VA · Seattle, WA
The Core Networking team is looking for a Network Development Engineer to join our Network Fabric Engineering (NFE) team. As a Network Development Engineer, you will be responsible for…
Added 13 mins ago
M
Critical Environment Electrical Engineer
Microsoft
AZ · Phoenix, AZ · Goodyear, AZ · Phoenix · Goodyear
- $102,100 to $202,200 USD / year
…services. As a CO+I Data Center Critical Environment Electrical Engineer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's…
Added 13 mins ago
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Senior Physical Design Verification Engineer
Microsoft
OR · CA · TX · NC · Hillsboro, OR · Mountain View, CA · Austin, TX · Raleigh, NC · Hillsboro · Mountain View · Austin · Raleigh
- $119,800 to $261,000 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 13 mins ago
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Senior Silicon Design Verification Engineer
Microsoft
CA · TX · OR · WA · NC · Mountain View, CA · Austin, TX · Hillsboro, OR · Redmond, WA · Raleigh, NC · Mountain View · Austin · Hillsboro · Redmond · Raleigh
- $119,800 to $261,000 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 14 mins ago
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Principal Software Engineer Lead, Gameplay Systems - Minecraft
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…software engineers. Your team will be responsible for building the platform that empowers content creators to deliver a diverse set of Minecraft gaming experiences to players across…
Added 14 mins ago
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Critical Environment Technician Manager
Microsoft
GA · East Point, GA · East Point
- $75,400 to $185,300 USD / year
…including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings…
Added 14 mins ago
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Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $85,400 to $183,700 USD / year
Are you a software engineer who loves code, moves fast, and enjoys solving problems at scale? Are you excited about AI and want to build the platform that makes AI reliable, resilient, and…
Added 14 mins ago
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Logic Design Engineer
Microsoft
United States
- $102,100 to $219,200 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 14 mins ago
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Principal Product Engineer
Microsoft
CA · OR · NC · TX · Mountain View, CA · Hillsboro, OR · Raleigh, NC · Austin, TX · Mountain View · Hillsboro · Raleigh · Austin
- $142,800 to $304,200 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 14 mins ago
M
Software CAD DevOps Engineer
Microsoft
OR · CA · NC · Hillsboro, OR · Mountain View, CA · Raleigh, NC · Hillsboro · Mountain View · Raleigh
- $102,100 to $219,200 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 14 mins ago
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Cloud Principal Hardware Engineer
Microsoft
CA · WA · Aliso Viejo, CA · Mountain View, CA · Redmond, WA · Aliso Viejo · Mountain View · Redmond
- $142,800 to $304,200 USD / year
We are looking for a Cloud Principal Hardware Engineer to scale AFPD across hardware components in the Azure fleet and to lead hands-on hardware resiliency for the platform.
Added 14 mins ago
M
Senior Design Verification Engineer
Microsoft
NC · TX · WA · Raleigh, NC · Austin, TX · Redmond, WA · Raleigh · Austin · Redmond
- $119,800 to $261,000 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 14 mins ago
M
Senior Mechanical Engineer, AI Systems
Microsoft
CA · Mountain View, CA · Mountain View
- $119,800 to $261,000 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 18 mins ago
Senior Staff Software Engineer, Agentic AI for XR
Google
San Jose, CA · San Francisco, CA
Expertise across mobile and on-device ML runtimes, compilers, and frameworks (e.g., LiteRT/TFLite, AICore, MediaPipe, CoreML, hardware accelerators/NPUs, or cross-platform C++ runtimes).
Added 21 mins ago
M
Principal CAD Software Engineer
Microsoft
CA · NC · OR · Mountain View, CA · Raleigh, NC · Hillsboro, OR
- $142,800 to $304,200 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 21 mins ago
M
Senior Software Engineer- AI Agents
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $119,800 to $261,000 USD / year
The Agent 365 team is building the enterprise platform for managing and governing AI agents at scale. We are looking for a Senior Software Engineer who is passionate about building secure,…
Added 34 mins ago
Senior PCB Layout and Design Engineer
Butler America
Canoga Park, CA
The Senior PCB Layout and Design Engineer leads the physical design and layout of complex printed circuit boards, translating electrical schematics and engineering requirements into…
Added 34 mins ago
C
Automation Engineer
CBRE
Tracy, CA
- $115,606.4 USD / year
…We’re looking for a skilled and forward-thinking Ctrl Systems Engineer / Automation Engineer (AE) to join our growing team as we work to service one of the world’s largest online…
Added 34 mins ago
M
Platform Engineer
ManpowerGroup
Foster City, CA
- $80 to $85 USD / hour
Our client is seeking a Platform Engineer to join their team. As a Platform Engineer, you will be part of the IT Platform Operations team supporting the administration and optimization of…
Added 34 mins ago
Senior DevOps Engineer
Abbott
Pleasanton, CA
We are seeking a highly skilled and experienced Senior DevOps Engineer to design, implement, and optimize scalable DevOps solutions that support the build, release, and deployment of modern…
Added 35 mins ago
Software Development Engineer, Creator Marketplace
Amazon
Culver City, CA
As a Software Development Engineer, it’s up to you to research, define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas…
Added 35 mins ago
Senior Software Engineer, Google Distributed Cloud Hosted, Infrastructure
Google
Sunnyvale, CA
As Senior Software Engineer, you will be a part of the Google Distributed Cloud Hosted (GDCH) Node Platform team and be part of a pioneering effort to deliver consistent cloud experiences…
Added 35 mins ago
Research Scientist Intern, ML Innovation for Products (PhD)
Meta
Sunnyvale, CA · Menlo Park, CA
…over-squashing. A parallel track turns this into a self-serve platform so that experiment throughput, not infrastructure, is the bottleneck. LLM and Multimodal Fusion. Ad-side and user-side…
Added 35 mins ago
Software Engineer, Infrastructure - Ads Infra and Ranking
Meta
Sunnyvale, CA
Software Engineer, Infrastructure - Ads Infra and Ranking Responsibilities:

Jobgether

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.

Join an innovative technology environment focused on advancing data security, privacy, compliance, and AI-driven data management. As a Staff Client Support Engineer, you will serve as a senior technical escalation point for enterprise customers facing complex, high-impact production issues. You will investigate challenging software problems, identify root causes, and deliver effective fixes, workarounds, and configuration guidance. Working closely with customer stakeholders, Engineering, and Product Management, you will help resolve critical issues while advocating for customer needs. Beyond individual case resolution, you will strengthen the technical capabilities of a 25-person Support organization through mentorship, documentation, and knowledge sharing. You will also influence product improvements and broader system architecture, contributing to more reliable solutions and better customer outcomes.

Accountabilities

You will take ownership of complex customer escalations while helping improve technical support practices and product reliability across the organization. Your responsibilities will include:

• Work directly with enterprise customer stakeholders to diagnose and resolve complex issues in production environments.

• Analyze application logs, system metrics, and product code to reproduce problems and identify underlying root causes.

• Develop and deliver technical fixes, workarounds, and configuration recommendations tailored to individual customer environments and requirements.

• Coordinate with internal teams and customer stakeholders to manage multi-party technical issues and drive them through to resolution.

• Collaborate with Engineering and Product Management to prioritize bugs, product enhancements, and implementation improvements based on customer impact, technical evidence, and business priorities.

• Advocate for customer needs and translate complex technical challenges into actionable product feedback.

• Share technical expertise through documentation, training sessions, and mentorship for Support colleagues and customers.

• Help raise the overall technical capabilities of the Support organization by promoting effective troubleshooting practices and knowledge sharing.

• Influence architectural and design decisions across adjacent teams to encourage reliable, scalable, and consistent system-wide solutions.

• Exercise independent judgment and take ownership of complex technical challenges with minimal supervision.

Requirements:

The ideal candidate combines extensive IT experience with strong software troubleshooting expertise, hands-on technical skills, and the ability to communicate effectively with enterprise customers and cross-functional teams. You should bring:

• At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.

• Experience implementing or supporting products in enterprise environments.

• Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.

•

Hands-on Linux installation, configuration, and administration experience, including:

• Shell scripting and package managers such as apt and yum.

• Archiving tools and file transfer protocols such as SSH, SFTP, and SCP.

• Network file systems and directory services, including NFS, SMB, LDAP, and Kerberos.

• Practical experience deploying and operating containerized applications using Docker and Kubernetes.

• Experience with at least one major cloud platform, such as AWS, Azure, or GCP.

• Working knowledge of databases such as SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.

• Proficiency in at least one programming language, such as Python, JavaScript, C++, C#, or Java.

• Ability to write scripts or code to diagnose technical issues, reproduce problems, and develop practical workarounds. Experience with multiple programming languages is an advantage.

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.

• Strong organizational skills and the ability to manage competing priorities while maintaining high-quality work.

• A proactive, self-directed approach and the ability to exercise independent judgment with little or no oversight.

Additional qualifications that would be advantageous include:

• A bachelor's degree in Computer Science, Information Technology, or a related technical discipline. Extensive relevant professional experience may be considered in place of a degree.

• A graduate degree in a technical or business-related field.

You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.

Benefits:

• Annual base salary ranging from $120,000 to $140,000 USD, depending on qualifications, skills, and experience.

• Additional variable or bonus compensation aligned with individual and company performance.

• Equity incentives.

• Opportunity to work with experienced professionals in data security, privacy, compliance, and AI technologies.

• A collaborative, innovation-driven environment that encourages professional development, knowledge sharing, and technical leadership.

• The opportunity to influence product direction, system architecture, and enterprise customer outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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