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Added 23 mins ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.
Added 23 mins ago
J
Senior Production Support Engineer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
…steps. Our partner is looking for a Senior Production Support Engineer based in the United…
Added 23 mins ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
…applications and next steps. Our partner is looking for a Middleware Engineer – Software AG Stack based in the United…
Added 25 mins ago
VLSI Design Automation Software Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for a Software Engineer to build the next-gen infrastructure software behind our VLSI organization. You'll join a CAD team that develops the systems running NVIDIA's chip…
Added 40 mins ago
WW
Associate Engineer - Infrastructure & Integrations Support
World Wide Technology
Maryland Heights, MO
- $73,200 to $91,500 USD / year
We are seeking a motivated Associate Engineer to support enterprise infrastructure, integration applications, and automation initiatives. The ideal candidate will have hands-on experience…
Added 53 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 1 hour ago
Senior Modem Hardware Design
Qualcomm, Inc.
Boxborough, MA
We are seeking a highly skilled Modem Hardware Design Verification Engineer to join our advanced verification organization, focused on AIdriven verification methodologies and nextgeneration…
Added 1 hour ago
Computer System Analyst/Engineer
Southern Company
Birmingham, AL
Proficiency with Windows server administration and/or Unix/Linux (RHEL) administration
Added 1 hour ago
Computer Systems Analyst/Engineer – Ansible System Admin
Southern Company
Birmingham, AL · Atlanta, GA
…of our customers. This role will focus on administration of Linux servers and Windows servers using RedHat Ansible products that are built and maintained by the EMS department or provided…
Added 1 hour ago
Helpdesk Engineer
Sonar
Austin, TX
In this full-time Helpdesk Engineer role within Sonar’s End-User Technologies squad, you will keep our global workforce productive by delivering reliable technical support and continuously…
Added 1 hour ago
OR
Hardware Engineer
Orchard Robotics
San Francisco, CA
- $100,000 to $170,000 USD / year
We’re hiring a Hardware Engineer to design, build, and improve Orchard’s agricultural camera systems. Working closely with our Hardware Lead, you’ll take ownership of mechanical CAD and…
Added 2 hours ago
Senior Firmware Equipment Engineer
Bachmann Chemical and Engineering
Torrington, CT
…individual to join our talented team as ourFirmware Equipment Engineer. In this role, you will develop robust, maintainable embedded firmware that supports reliable and on-time equipment…
Added 2 hours ago
Principal Electrical & Firmware Engineer
Drucker Diagnostics
Port Matilda, PA
The Principal Electrical and Firmware Engineer leads the design, development, and support of electrical hardware, firmware, and software for Drucker Diagnostics products, from concept…
Added 3 hours ago
Ground Software DevOps Release Engineer III (TS/SCI Required) - Blue Ring
Blue Origin Personnel, LLC
Denver, CO · Reston, VA
…space missions and advancing ground capabilities. The DevSecOps Engineer will bridge the gap between development, security, and operations. In this role, you will own the end-to-end…
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…
Added 3 hours ago
Senior Linux System Administrator - 306502
Delaware Nation Industries
Dahlgren, VA
Administer, engineer, optimize, and maintain enterprise Linux systems and services across multiple security levels and operational environments.
Added 4 hours ago
Senior DevOps
KēSTA I.T.
Remote, United States
KēSTA I.T. is seeking a remote DevOps Engineer to own production reliability, from safe releases and monitoring to incident response and the private cloud infrastructure behind them.
Added 5 hours ago
Electrical Hardware Engineer Intern
Hewlett Packard Enterprise
Sunnyvale, CA
…position as a member of our hardware tools team, working in both Linux and PC…
Added 5 hours ago
Platform Tooling Engineer
GD Information Technology, Inc.
United States
We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This…
Added 6 hours ago
CyberArk Engineer Senior
SAIC
Washington, DC
SAIC is currently seeking a CyberArk Engineer Senior to support DOT. As a CyberArk Senior Systems Engineer, you'll play a key role in enhancing our cybersecurity and identity management…
Added 6 hours ago
Sr Cyber Defense Sys Engineer
Constellation
Kennett Square, PA
Knowledge in the following core technical competencies: SIEM , EDR, Microsoft security suite, Linux, Palo Alto, Operations, Engineering, Content Development, Internetworking, TCP IP, Cribl…
Added 6 hours ago
Oliver Wyman Vector - Aerospace Software Engineer, Senior Lead - Seattle, WA
Marsh & McLennan
Seattle, WA
Experience with Linux based development and platform modernization

Jobgether

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.

Join an innovative technology environment focused on advancing data security, privacy, compliance, and AI-driven data management. As a Staff Client Support Engineer, you will serve as a senior technical escalation point for enterprise customers facing complex, high-impact production issues. You will investigate challenging software problems, identify root causes, and deliver effective fixes, workarounds, and configuration guidance. Working closely with customer stakeholders, Engineering, and Product Management, you will help resolve critical issues while advocating for customer needs. Beyond individual case resolution, you will strengthen the technical capabilities of a 25-person Support organization through mentorship, documentation, and knowledge sharing. You will also influence product improvements and broader system architecture, contributing to more reliable solutions and better customer outcomes.

Accountabilities

You will take ownership of complex customer escalations while helping improve technical support practices and product reliability across the organization. Your responsibilities will include:

• Work directly with enterprise customer stakeholders to diagnose and resolve complex issues in production environments.

• Analyze application logs, system metrics, and product code to reproduce problems and identify underlying root causes.

• Develop and deliver technical fixes, workarounds, and configuration recommendations tailored to individual customer environments and requirements.

• Coordinate with internal teams and customer stakeholders to manage multi-party technical issues and drive them through to resolution.

• Collaborate with Engineering and Product Management to prioritize bugs, product enhancements, and implementation improvements based on customer impact, technical evidence, and business priorities.

• Advocate for customer needs and translate complex technical challenges into actionable product feedback.

• Share technical expertise through documentation, training sessions, and mentorship for Support colleagues and customers.

• Help raise the overall technical capabilities of the Support organization by promoting effective troubleshooting practices and knowledge sharing.

• Influence architectural and design decisions across adjacent teams to encourage reliable, scalable, and consistent system-wide solutions.

• Exercise independent judgment and take ownership of complex technical challenges with minimal supervision.

Requirements:

The ideal candidate combines extensive IT experience with strong software troubleshooting expertise, hands-on technical skills, and the ability to communicate effectively with enterprise customers and cross-functional teams. You should bring:

• At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.

• Experience implementing or supporting products in enterprise environments.

• Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.

•

Hands-on Linux installation, configuration, and administration experience, including:

• Shell scripting and package managers such as apt and yum.

• Archiving tools and file transfer protocols such as SSH, SFTP, and SCP.

• Network file systems and directory services, including NFS, SMB, LDAP, and Kerberos.

• Practical experience deploying and operating containerized applications using Docker and Kubernetes.

• Experience with at least one major cloud platform, such as AWS, Azure, or GCP.

• Working knowledge of databases such as SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.

• Proficiency in at least one programming language, such as Python, JavaScript, C++, C#, or Java.

• Ability to write scripts or code to diagnose technical issues, reproduce problems, and develop practical workarounds. Experience with multiple programming languages is an advantage.

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.

• Strong organizational skills and the ability to manage competing priorities while maintaining high-quality work.

• A proactive, self-directed approach and the ability to exercise independent judgment with little or no oversight.

Additional qualifications that would be advantageous include:

• A bachelor's degree in Computer Science, Information Technology, or a related technical discipline. Extensive relevant professional experience may be considered in place of a degree.

• A graduate degree in a technical or business-related field.

You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.

Benefits:

• Annual base salary ranging from $120,000 to $140,000 USD, depending on qualifications, skills, and experience.

• Additional variable or bonus compensation aligned with individual and company performance.

• Equity incentives.

• Opportunity to work with experienced professionals in data security, privacy, compliance, and AI technologies.

• A collaborative, innovation-driven environment that encourages professional development, knowledge sharing, and technical leadership.

• The opportunity to influence product direction, system architecture, and enterprise customer outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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