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Added 11 mins ago
Site Reliability Engineer
Upwind Security
Remote, United States
Upwind is a runtime-powered CNAPP (Cloud-Native Application Protection Platform) securing cloud infrastructure with real-time data. Our holistic approach helps organizations tackle critical…
Added 37 mins ago
Security Engineer
Varonis
United States
Strong Python skills, with experience integrating APIs and building data pipelines that parse, transform, and enrich large datasets. Bash or PowerShell a plus.
Added 42 mins ago
Sr. Engineer - Dev Experience Sensor
CrowdStrike, Inc.
Redmond, WA
Experience with containerization (Docker, Kubernetes)
Added 1 hour ago
Senior Software Engineer - Labor Management Forecasting (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
5+ years of experience developing applications, business logic, or data-processing solutions using Python in an enterprise environment.
Added 2 hours ago
Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
The role partners with Cloud Security, Platform Engineering, API, DevSecOps and GRC teams to apply least-privilege and zero-trust
Added 3 hours ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
Experience with at least one major cloud platform, such as AWS, Azure, or GCP.
Added 3 hours ago
Sr. Identity Engineer, Google Cloud and DevOps
Jobgether
Remote, United States
The ideal candidate is an experienced infrastructure or DevOps engineer with deep expertise in Google Cloud identity management, automation, and enterprise platform engineering. You should…
Added 3 hours ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
Proven experience with Linux/Unix administration, Bash or Python scripting, and system automation.
Added 3 hours ago
VLSI Design Automation Software Engineer
NVIDIA Corporation
North District, IL
HPC and DevOps experience, such as job schedulers like IBM LSF or Slurm (including their APIs), NFS or parallel file systems, performance tuning at scale, CI/CD pipelines (GitLab CI,…
Added 4 hours ago
J
Senior Backend Cloud Engineer
Jobgether
Remote, United States
- $120,000 to $170,000 USD / year
…ransomware and emerging digital threats. As a Senior Backend Cloud Engineer, you will play a key role in designing, building, and evolving scalable cloud-based data platforms and API…
Added 10 hours ago
Senior Cloud Security Engineer
Altera Corporation
San Jose, CA
The Senior Cloud Security Engineer is a hands-on technical lead responsible for designing, implementing, and improving security across the organization’s Microsoft Azure and Amazon Web…
Added 11 hours ago
A
Principal Software Engineering - Reliability and FinOps Engineer
AT&T
Middletown, NJ
- $155,400 to $261,100 USD / year
…information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders,…
Added 12 hours ago
Cloud Platform Engineer
Credence
McLean, VA
Production experience with Docker and at least one container platform, such as Amazon ECS Fargate or Amazon EKS/Kubernetes.
Added 12 hours ago
C
AI Platform & DevSecOps Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
The ideal candidate has a strong foundation in AWS, Kubernetes, Infrastructure as Code (IaC), CI/CD, Python, security automation, and production operations, along with practical knowledge…
Added 12 hours ago
C
AI Software Engineer
Credence
Tysons, VA
- $120,000 to $150,000 USD / year
Experience with agentic frameworks such as Agent2Agent Protocol, Mastra, Strands, AgentCore, and/or Gemini Agent Platform.
Added 12 hours ago
C
AI Software Engineer
Credence
Wright-Patterson Air Force Base, OH
- $120,000 to $150,000 USD / year
Experience with agentic frameworks such as Agent2Agent Protocol, Mastra, Strands, AgentCore, and/or Gemini Agent Platform.
Added 12 hours ago
C
AI Software Engineer
Credence
Warner Robins, GA
- $120,000 to $150,000 USD / year
Experience with agentic frameworks such as Agent2Agent Protocol, Mastra, Strands, AgentCore, and/or Gemini Agent Platform.
Added 12 hours ago
C
AI Software Engineer
Credence
Boston, MA
- $120,000 to $150,000 USD / year
Experience with agentic frameworks such as Agent2Agent Protocol, Mastra, Strands, AgentCore, and/or Gemini Agent Platform.
Added 12 hours ago
Software Engineer, Backend
Crazy Maple Studio
Sunnyvale, CA
Our flagship platform, ReelShort, is a leading vertical streaming app in the U.S., with more than 8 million daily active users (DAU). Through its short-form episodic content, ReelShort…
Added 18 hours ago
Consulting Architect - Search
Elastic
United States
Acting as a trusted technical advisor, you will work with enterprises to improve application performance, infrastructure visibility, and end-user experience, while also improving their…
Added 18 hours ago
Delivery Management Engineer III
Deloitte
Kansas City, MO
As a Delivery Management Engineer III, you will have hands-on technical skills as well as program and project management experience to drive technical projects and programs working directly…
Added 18 hours ago
Delivery Management Engineer III
Deloitte
Saint Louis, MO
As a Delivery Management Engineer III, you will have hands-on technical skills as well as program and project management experience to drive technical projects and programs working directly…
Added 19 hours ago
A
Principal Software Engineering - Reliability and FinOps Engineer
AT&T
Bothell, WA
- $155,400 to $261,100 USD / year
…information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders,…
Added 21 hours ago
Senior MLOps Engineer
C the Signs
Remote, United States
We’re hiring a Senior MLOps Engineer with deep machine learning engineering experience to build and operate the production platform powering ML/LLM-driven healthcare workflows. You’ll…
Added 1 day ago
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO

Jobgether

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.

Join an innovative technology environment focused on advancing data security, privacy, compliance, and AI-driven data management. As a Staff Client Support Engineer, you will serve as a senior technical escalation point for enterprise customers facing complex, high-impact production issues. You will investigate challenging software problems, identify root causes, and deliver effective fixes, workarounds, and configuration guidance. Working closely with customer stakeholders, Engineering, and Product Management, you will help resolve critical issues while advocating for customer needs. Beyond individual case resolution, you will strengthen the technical capabilities of a 25-person Support organization through mentorship, documentation, and knowledge sharing. You will also influence product improvements and broader system architecture, contributing to more reliable solutions and better customer outcomes.

Accountabilities

You will take ownership of complex customer escalations while helping improve technical support practices and product reliability across the organization. Your responsibilities will include:

• Work directly with enterprise customer stakeholders to diagnose and resolve complex issues in production environments.

• Analyze application logs, system metrics, and product code to reproduce problems and identify underlying root causes.

• Develop and deliver technical fixes, workarounds, and configuration recommendations tailored to individual customer environments and requirements.

• Coordinate with internal teams and customer stakeholders to manage multi-party technical issues and drive them through to resolution.

• Collaborate with Engineering and Product Management to prioritize bugs, product enhancements, and implementation improvements based on customer impact, technical evidence, and business priorities.

• Advocate for customer needs and translate complex technical challenges into actionable product feedback.

• Share technical expertise through documentation, training sessions, and mentorship for Support colleagues and customers.

• Help raise the overall technical capabilities of the Support organization by promoting effective troubleshooting practices and knowledge sharing.

• Influence architectural and design decisions across adjacent teams to encourage reliable, scalable, and consistent system-wide solutions.

• Exercise independent judgment and take ownership of complex technical challenges with minimal supervision.

Requirements:

The ideal candidate combines extensive IT experience with strong software troubleshooting expertise, hands-on technical skills, and the ability to communicate effectively with enterprise customers and cross-functional teams. You should bring:

• At least 7 years of experience in IT, including 2 or more years in a customer-facing technical role.

• Experience implementing or supporting products in enterprise environments.

• Strong troubleshooting and analytical skills, with the ability to independently investigate complex software systems using written and verbal problem descriptions.

•

Hands-on Linux installation, configuration, and administration experience, including:

• Shell scripting and package managers such as apt and yum.

• Archiving tools and file transfer protocols such as SSH, SFTP, and SCP.

• Network file systems and directory services, including NFS, SMB, LDAP, and Kerberos.

• Practical experience deploying and operating containerized applications using Docker and Kubernetes.

• Experience with at least one major cloud platform, such as AWS, Azure, or GCP.

• Working knowledge of databases such as SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.

• Proficiency in at least one programming language, such as Python, JavaScript, C++, C#, or Java.

• Ability to write scripts or code to diagnose technical issues, reproduce problems, and develop practical workarounds. Experience with multiple programming languages is an advantage.

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.

• Strong organizational skills and the ability to manage competing priorities while maintaining high-quality work.

• A proactive, self-directed approach and the ability to exercise independent judgment with little or no oversight.

Additional qualifications that would be advantageous include:

• A bachelor's degree in Computer Science, Information Technology, or a related technical discipline. Extensive relevant professional experience may be considered in place of a degree.

• A graduate degree in a technical or business-related field.

You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.

Benefits:

• Annual base salary ranging from $120,000 to $140,000 USD, depending on qualifications, skills, and experience.

• Additional variable or bonus compensation aligned with individual and company performance.

• Equity incentives.

• Opportunity to work with experienced professionals in data security, privacy, compliance, and AI technologies.

• A collaborative, innovation-driven environment that encourages professional development, knowledge sharing, and technical leadership.

• The opportunity to influence product direction, system architecture, and enterprise customer outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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