Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Product Support Engineer 4
Lam Research
Phoenix
…and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving…
Added 1 min ago
Product Support Engineer 4
Lam Research
Phoenix
As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is…
Added 8 mins ago
Electronics Engineer
Naval Surface Warfare Center
Panama City Beach, FL
Added 9 mins ago
Senior Mechanical Engineer with CFD Expertise
Applied Research Associates, Inc.
Panama City, FL
ARA’s Engineering Science Division is seeking an experienced mechanical engineer with computational fluid dynamics (CFD) expertise to support the design, development, prototyping,…
Added 9 mins ago
Principal Systems Engineer Architect
Northrop Grumman
Melbourne, FL
Northrop Grumman Aeronautics Systems has an opening for a Principal Systems Engineer Architect to join our team of qualified, diverse individuals. This position will be located on-site in…
Added 9 mins ago
M
HVAC Engineer-Technician
Marriott
NAPLES, FL
- $32.1 to $33.7 USD / hour
…equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine…
Added 9 mins ago
B(
Field Service Engineer (Orlando, Melbourne, Jupiter FL)
BD (Becton, Dickinson and Company)
Pensacola, FL
- $28.2 to $45.1 USD / hour
The BD Pyxis Field Service Engineer (FSE) provides remote and on-site technical support for BD automated dispensing systems across the assigned region, including Department of Defense (DoD)…
Added 9 mins ago
M
Senior Software Engineer, Cloud Platform
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, Cloud Platform our team is pioneering the next generation of cloud proxy architecture through Nanoproxy - a lightweight, high-performance native proxy…
Added 9 mins ago
M
Principal Firmware Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are seeking a Principal Firmware Engineer to define firmware architecture and requirements that align with Azure features, partner closely with silicon and board design teams, and help…
Added 9 mins ago
Quality Engineer - Production Quality
GE Aerospace
Jacksonville, FL
…manufactures and supplies the most advanced components and systems in the…
Added 10 mins ago
M
Quantum Measurement Engineer
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…system, with a full‑stack approach spanning materials, devices, systems, and cloud services. Our hardware strategy is centered on topological qubits, which require sophisticated…
Added 10 mins ago
Product Engineer (AI-Augmented & Full-Stack Systems)
Kelly Services
Tampa, FL
Grow your career as a Product Engineer with an innovative global bank in Tampa, FL. Contract role with strong probability of extension and conversion. Will require working a hybrid schedule…
Added 10 mins ago
EG
Cloud Engineer
Eliassen Group
Tallahassee, FL
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 10 mins ago
EG
Databricks Data Engineer
Eliassen Group
Tallahassee, FL
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 10 mins ago
EG
Senior Software Engineer
Eliassen Group
Orlando, FL
- $86.96 to $90.31 USD / hour
Our client seeks a Senior Software Engineer to design, build, and support integrations for an AI-enabled employee assistant that helps users find answers, request services, and complete HR…
Added 14 mins ago
G
Engineer: Supply Chain Development
GPAC
Saginaw, MI
- $70,000 to $90,000 USD / year
About the Role Local industry leader is seeking a Supply Chain Development Engineer to connect internal purchasing, engineering, and project management teams to external manufacturing…
Added 14 mins ago
Mechanical Engineer
GPAC
Blytheville, AR
An employee owned and operated manufacturer in the area is searching for a Mechanical Engineer to join their team. The company is a leader in their respective markets and committed to both…
Added 23 mins ago
Critical Infrastructure Engineer (MF1)
Experis USA
Marshfield, MO
Our client, Critical Infrastructure is seeking a Critical Infrastructure Engineer (MF1) to join their team. As a Critical Infrastructure Engineer (MF1), you will be part of the Engineering…
Added 25 mins ago
G
Maintenance Engineer
GPAC
Maple Grove, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 25 mins ago
G
Maintenance Engineer
GPAC
Minnetonka, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 25 mins ago
G
Maintenance Engineer
GPAC
Eden Prairie, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 25 mins ago
G
Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 25 mins ago
G
Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 25 mins ago
G
Maintenance Engineer
GPAC
Champlin, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 25 mins ago
G
Maintenance Engineer
GPAC
Wayzata, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.

Jobgether

Sr. Software Technical Support Manager

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

Report this job