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Senior Principal Engineer- Autonomous Driving (ADAS) Data Loop & Flywheel
Bosch Group
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…driving platforms, and we are looking for senior electrical and system integration engineers to define, build, and scale our vehicle platform…
Added 7 mins ago
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Deputy Director Engineering Resources
City of Santa Rosa
Santa Rosa, CA
- $83.43 to $102.44 USD / hour
…approval of private development connections to the water and sewer system, as well as all Water specific IT software and hardwater functions. Responsibilities include performing diverse,…
Added 8 mins ago
Systems Safety Engineer Lead - Level 3 or 4 (AHT)
Northrop Grumman
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Northrop Grumman’s Space Sector is seeking a Systems Safety Engineer Lead – Level 3 or Level 4 to join our team in Chandler, AZ .
Added 8 mins ago
Systems Engineer - Level 6 Mission Modeling Simulation
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Northrop Grumman is seeking a Systems Engineer, Mission Modeling Simulation – Level 6, located in Chandler, AZ . You will act as a senior technical leader and architect for modeling,…
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Software Systems Quality Engineer onsite Tucson, AZ
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tucson, AZ
We have an immediate need for an onsite Senior Software Systems Quality Engineer (Compliance) to support Land & Air Defense Systems (LADS).
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Sr Principal High Temperature Materials Engineer
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…is looking for a Senior Principal High Temperature Materials Engineer to join our Advanced Materials Section in Tucson, Arizona. A qualified candidate will have a strong background in high…
Added 12 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
Identify technical requirements, system impacts, and integration dependencies during early software planning stages.
Added 14 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
…energetics industries. We specialize in the design, engineering, and integration of turnkey production lines for energetics materials and munitions. Our solutions serve government agencies,…
Added 31 mins ago
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Senior Modeling and Simulation Engineer
Astrion
Bedford / Hanscom AFB, MA
- $145,000 to $150,000 USD / year
Astrion has an exciting opportunity for a Senior Modeling and Simulation Engineer located at the Hanscom AFB in Bedford, MA. This role is in the C3I and Infrastructure Division (AFLCMC/HNI)…
Added 31 mins ago
Sr. Manufacturing Engineer
Astrion
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We assist the Space Force by supporting a multitude of areas, including Systems Engineering & Integration, Acquisition & Program Management Support, Mission Integration Management, System…
Added 44 mins ago
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Lead Principal Platform Software Engineer
Oracle
Nashville, TN
- $113,600 to $306,400 USD / year
Within Oracle Cloud Infrastructure (OCI), we are developing shared cloud services, integration frameworks, execution infrastructure, and developer tools for AI-enabled life sciences…
Added 44 mins ago
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Senior Platform Software Engineer
Oracle
Nashville, TN
- $87,800 to $209,500 USD / year
The OCI UXE team builds the shared UI framework and developer tools that OCI service teams use to deliver experiences in the Oracle Cloud Infrastructure Console. The bespoke UX framework…
Added 1 hour ago
Refueling & Remote Handling I&C Engineer
Jobgether
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The Refueling & Remote Handling I&C Engineer will provide specialized instrumentation and controls engineering support for advanced nuclear reactor servicing operations. This role focuses…
Added 1 hour ago
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Transportation Planner 2 (40 Hour)
State of Connecticut
Newington, CT
- $91,979 to $132,381 USD / year
…NEC Commission initiatives. The role emphasizes multimodal integration, data-driven decision making, and alignment with the Department’s long-range strategic…
Added 1 hour ago
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Vice President, Data Systems
The Los Angeles Lakers, Inc
El Segundo, CA
- $275,000 to $300,000 USD / year
…engineering standards that enable the seamless collection, integration, management, and delivery of data across basketball operations, analytics, performance, medical, and business…
Added 1 hour ago
Staff Software Engineer, Fullstack
QXO
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As a Staff Software Engineer on the QXO RevX Pricing Technology team, you will lead the design, development, and operation of the systems that cost, price, and quote across QXO’s…
Added 1 hour ago
Journeyman MBSE Systems Engineer
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Sabre Systems is currently recruiting a Journeyman MBSE Systems Engineer for the Model-Based Systems Engineering Division to support the V-22 Joint Program Office (PMA-275) at Patuxent…
Added 1 hour ago
Senior MBSE Systems Engineer
Sabre Systems LLC
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Sabre Systems is currently recruiting a Senior MBSE Systems Engineer for the Model-Based Systems Engineering Division to support the V-22 Joint Program Office (PMA-275) at Patuxent River…
Added 1 hour ago
Journeyman MBSE Systems Engineer
Sabre Systems LLC
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Sabre Systems is currently recruiting a Journeyman MBSE Systems Engineer for the Model-Based Systems Engineering Division to support the V-22 Joint Program Office (PMA-275) at Patuxent…
Added 1 hour ago
Manager Information Technology 3
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Architect and manage the sector’s engineering data integration architecture
Added 1 hour ago
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Northrop Grumman
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…missions in space. As part of Eastern Region Systems Engineering, Integration and Test (ER-SEIT), you will have the opportunity to experience the entire space design lifecycle. We do it all…
Added 1 hour ago
Embedded Software Engineer II
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…Control Equipment. In this role, the Senior Embedded Software Engineer will work with a cross-functional Engineering team to design and develop new functionalities, as well as maintaining…
Added 1 hour ago
Senior Systems Engineer
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…that support national security objectives. As a Senior Systems Engineer, you will lead complex engineering initiatives throughout the entire system lifecycle, from concept development and…
Added 1 hour ago
Senior Hardware Engineer - Cross Domain Solutions (SME)
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Job Title: Senior Hardware Engineer - Cross Domain Solutions (SME)
Added 1 hour ago
Sentinel - Principal / Sr Principal Systems Engineer - 19242*
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Northrop Grumman Defense Systems is seeking a Principal Systems Engineer/Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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