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Added 8 mins ago
Human Resources Manager
Somerton School District #11
Somerton, AZ
Added 8 mins ago
DH
CV Imaging Operations Nurse Lead
Dignity Health
Prescott Valley, AZ
- $42.85 to $63.77 USD / hour
Provides input to the Cardiovascular Imaging Operations Manager and supports the implementation of identified opportunities for process improvements as well as on-going staff training and…
Added 9 mins ago
IT Project Manager
Roche
Tucson, AZ
Plans and coordinates some or all aspects of internal information system-specific projects from initiation to project close continuously focusing the team on the value to be delivered.…
Added 13 mins ago
Strategic Accounts Sales Manager
Jobgether
Remote, United States
…steps. Our partner is looking for a Strategic Accounts Sales Manager based in the United…
Added 13 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
…Our partner is looking for a Sr. Software Technical Support Manager based in the United…
Added 13 mins ago
J
Patient Travel Coordinator Manager
Jobgether
Remote, United States
- $100,000 to $150,000 USD / year
Oversee technology enhancements and system integrations, ensuring implementation within required timelines.
Added 13 mins ago
External Audit Consultant
Jobgether
Remote, United States
…including roles such as IT Auditor, IT Security Analyst, IT Manager, Business Analyst, System Administrator, or a combination of…
Added 13 mins ago
J
Clinical Data Manager
Jobgether
Remote, United States
- $105,000 to $130,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Clinical Data Manager based in the United States.
Added 15 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
Utilize SolidWorks to generate and update drawings and models, release engineering work in the system, and ensure documentation accuracy during high-demand periods
Added 20 mins ago
J
Deputy HR Director
Austin, TX
- $115,000.08 USD / year
Texas Workforce Commission is looking for an experienced manager familiar with Human Resources processes and policies to serve as the Deputy HR Director (Manager V, B-26).
Added 32 mins ago
C-
Specialist QA Shop Floor
Celgene - Summit (Corp)
Summit West, NJ
- $34.92 to $42.32 USD / hour
Perform and document operational verification within Manufacturing Execution System (MES) per approved procedures.
Added 40 mins ago
Oracle HCM Platform Manager
QualityAI
Santa Clara, CA
Our client is seeking a Manager, Oracle HCM Platform, to serve as the functional and technical owner of Client’s Oracle Fusion Cloud HCM environment. Following Client’s move from ADP, this…
Added 1 hour ago
Nurse Manager II, Emergency night shift (Downey
Kaiser Permanente
Downey, CA
In addition to the responsibilities below, this position is also responsible for leading the implementation of best practice models; leading the implementation of patient care delivery…
Added 1 hour ago
J
Application & AI Delivery Manager
Jobgether
Remote, United States
- $89,300 to $118,000 USD / year
…steps. Our partner is looking for an Application & AI Delivery Manager based in the United…
Added 1 hour ago
CH
Systems Administrator, Senior
Cayuse Holdings
Pearl Harbor, HI
- $85,000 to $98,000 USD / year
…candidate will serve as a subject matter expert in computer system administration, focusing on Windows and UNIX-based systems (such as Red Hat Linux and Solaris), and will play a critical…
Added 1 hour ago
CH
Systems Administrator, SME
Cayuse Holdings
Pearl Harbor, HI
- $100,000 to $114,000 USD / year
System Administration: Perform ongoing administration of Linux/Unix (Red Hat Enterprise Linux) and Windows Server environments, ensuring optimal system performance and reliability.
Added 1 hour ago
Payroll Manager
Pacific Maritime Group Inc DBA Pacific Tugboat Service Inc
San Diego, CA
The Payroll Manager reports directly to the Company’s Chief Operating Officer and is responsible for the end-to-end payroll function for PMG and its affiliated entities. The position is…
Added 1 hour ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Jefferson City, MO
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 1 hour ago
SE
Project Accountant: Construction Payroll & ERP (Contract)
Southwest Electrical Contracting Services
Converse · Converse, TX
- $55 to $65 USD / hour
Prior payroll system implementation or conversion project; multi-state payroll; 401k and benefits administration.
Added 1 hour ago
HP
Inside Sales Associate
High Point Networks LLC
West Fargo, ND · Billings, MT · Pueblo, CO · Sioux Falls, SD
- $55,000 to $65,000 USD / year
…specialize in anything that spans your network, data center, phone system and endpoints with a strong security focus across all things IT. Our Headquarters is in West Fargo, North Dakota…
Added 1 hour ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman’s Chief Information and Digital Office (CIDO) is seeking an Information Technology Manager (M3) to lead the CIDO Engineering Digital Solutions organization in support of…
Added 1 hour ago
Information System Security Officer (ISSO)
CACI International
Jessup, MD
Job Title: Information System Security Officer (ISSO)
Added 1 hour ago
AD
Quality Assurance Specialist - Manufacturing (Rockville, MD)
Antech Diagnostics
Rockville, MD
- $63,000 to $79,000 USD / year
…facilities. Working under general supervision from the Quality Manager, this position ensures that products, processes, raw materials, and finished goods consistently conform to corporate…
Added 1 hour ago
FM
Inpatient Registered Nurse - RN - Dialysis
Fresenius Medical Care
Columbia, MD
- $33 to $55 USD / hour
…physician. Communicate problems or concerns to the Inpatient Program Manager, appropriately credentialed physician, patient hospital primary nurse and others as…
Added 1 hour ago
M
Business Travel Account Manager
Marriott
Bethesda, MD
- $23.99 to $38.41 USD / hour
This primary function of the Business Travel (BT) Account Manager is to provide support to their assigned accounts in the BT segment. The position will support the US Account Sales Leader…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

Apply About employer

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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