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Added 4 mins ago
Sr. ASIC Design Engineer, Cloud-Scale Machine Learning Acceleration team
Amazon
San Diego, CA · Cupertino, CA
…server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and…
Added 44 mins ago
Sentinel - Principal/Sr Principal System Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer or Sr. Principal Mechanical Engineer to join our team. This position will be located at Roy, UT to support the…
Added 44 mins ago
Sentinel - Principal / Sr Principal Systems Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer . This opening is in Roy, UT and will support the Sentinel Program . Northrop Grumman supports the Air Force’s…
Added 44 mins ago
Sentinel - Principal / Sr Principal Systems Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer/Sr. Principal Systems Engineer . This opening is in Roy, UT and will support the Sentinel Program . Northrop Grumman…
Added 44 mins ago
Sr Principal Systems Engineer - Wing Test Capability Lead
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer . This opening is in Roy, UT and will support the Sentinel Program . Northrop Grumman supports the Air Force’s…
Added 1 hour ago
Sr. Systems Engineer AI Platforms
Baker123 Tilly Advisory Group, LP.
NEW YORK, NY
Added 1 hour ago
Application Engineer- Mars Veterinary Health
Banfield Pet Hospital
Vancouver, WA
The Application Engineer is the technical owner for feature delivery within their assigned product pillar. Reporting to the Sr. Manager, Engineering for the pillar, this role serves as the…
Added 3 hours ago
Sr. Interdisciplinary Systems Engineer / Architect, AWS Bespoke Solutions
Amazon Development Center U.S., Inc.
Jessup, MD
The Bespoke Solutions group in AWS Region Services is looking for a Interdisciplinary Systems Engineer with technical leadership experience leading hardware, software, and FGPA developers…
Added 6 hours ago
Sr. DevOps Engineer
PathAI, Inc.
Boston, MA
PathAI is hiring its first dedicated Developer Operations Engineer to own the systems that let our engineers ship: release automation, CI/CD, build and deployment infrastructure, and…
Added 6 hours ago
Sr. Computational Scientist/Engr.
Triton Systems, Inc.
Chelmsford, MA
We are seeking a Senior Computational Scientist / Engineer to provide technical leadership on research and development efforts within our Applied Computational Engineering group. This role…
Added 6 hours ago
Sr. Systems Engineer - AI Gateway Platform(Remote)
CrowdStrike
Jefferson City, MO
CrowdStrike is seeking an experienced Systems Engineer to own, scale, and secure our enterprise Kong AI Gateway platform as a core technical pillar of the AI Platform Enablement team. This…
Added 7 hours ago
Algorithm Software Engineer - Level 3 or 4 (AHT)
Northrop Grumman
Boulder, CO
Northrop Grumman Space Systems, Multi-Domain Operations, and Missile Defense Integration Business Unit (BU) has an exciting career opportunity for a Algorithms Software Engineer – Level 3…
Added 7 hours ago
Network Engineer - Sr. Staff
Lockheed Martin
Colorado Springs, CO
The Network Communications Engineer will design, configure, secure, monitor, and troubleshoot complex, high-performance communication networks supporting mission-critical systems.
Added 7 hours ago
RHEL - Sr. Full Stack Engineer - FT Telework
Lockheed Martin
Colorado Springs, CO
EADGE-T is seeking a full stack engineer to join the project team as an infrastructure engineer with a focus on RedHat Enterprise Linux Systems. In this role, you will:
Added 8 hours ago
Principal/Sr Principal Software Engineer Guidance Navigation Control (GNC)
Northrop Grumman
Beavercreek, OH
We are looking for you to join our team as a Principal or Senior Principal Software Engineer - Guidance Navigation Control (GNC) based out of Beavercreek, OH . As a Software Engineer at…
Added 10 hours ago
Sr. Site Reliability Engineer, Playout
NBC Universal
Miami, FL
Responsible for driving product release cycles, deploying code to integration, staging, and production environments, integrating with continuous integration and continuous delivery (CI/CD)…
Added 11 hours ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
The Senior Principal Cyber Security Engineer/Specialist is the highest-level technical and strategic leader, responsible for shaping the organization's global cybersecurity vision and…
Added 11 hours ago
Principal/Senior Principal Electronics Engineer
Northrop Grumman
Baltimore, MD
This Principal / Senior Principal Electronics Engineer position requires hands-on experience troubleshooting complex systems, experience working with Test and Measurement equipment, and…
Added 11 hours ago
Sr. Reliability Engineer
Chemours
Fayetteville, NC
Chemours is seeking a Senior Reliability Engineer to join our Asset Care team. This position will be located at an APM Manufacturing Site and report directly to the Manufacturing Excellence…
Added 11 hours ago
Senior Embedded Systems Verification Engineer
Eaton Corporation
Raleigh, NC
Eaton’s Critical Power Solutions Division (CPS) is seeking an Embedded Systems Verification Sr. Engineer. This position can be based on a hybrid basis in Raleigh, NC. Relocation is…
Added 12 hours ago
Enterprise Architecture Manager, Senior Vice President
Citigroup
Irving, TX
…structural impact assessments on core operating platforms to engineer proactive systemic…
Added 14 hours ago
K
Sr. Al Solution Engineer
Kentro
UNAVAILABLE
- $101,000 to $140,000 USD / year
Kentro is hiring for a Sr. AI Solution Engineer to support secure cloud data and applied AI initiatives for government customers. You will build governed data pipelines, automate cloud and…
Added 14 hours ago
Sr. Engineer Firmware Engineering XII
Vertiv
United States
The Sr. Firmware Engineer will develop, sustain, and provide technical ownership of embedded firmware solutions for Single Phase UPS products. The role focuses on real-time DSP/MCU firmware…
Added 14 hours ago
Sr. Software Integration Engineer, Autonomy
42dot
San Francisco
The on-board integration architecture is being defined right now, with no legacy deployment stack to retrofit. An early hire here will help shape:
Added 14 hours ago
RH
Sr. Data Engineer
Robert Half
Newport Beach, CA
- $55 to $60 USD / hour
We're seeking a hands-on Senior Data Engineer to lead the design, optimization, and evolution of a growing data platform. This role will focus on building scalable data pipelines, improving…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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