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Added 1 min ago
Senior Software Engineer
Docusign
San Francisco, CA · Seattle, WA
As a Senior Software Engineer on the CLM - IAM Integrations team, you are responsible for building and maintaining key features that are integral to our customers and business. You are a…
Added 16 mins ago
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Senior Support Engineer, Product Data Quality & Resolution
Oracle
Jefferson City, MO
- $51,900 to $132,400 USD / year
The Senior Support Engineer is responsible for investigating and resolving complex product-data issues that prevent hardware from being successfully onboarded into Oracle data centers.…
Added 31 mins ago
Production Team Lead
Illinois Tool Works Inc.
United States
Coordinate engineering release and technical readiness with the Engineering Team Leader and material availability with the Senior Buyer before confirming production plans.
Added 1 hour ago
Supv Fuel Handling
Constellation Energy Generation, LLC.
Byron, IL
…Identify and support improvement opportunities and development, implementation and performance monitoring of all corporate and clean energy center business goals and…
Added 1 hour ago
Sr Manager BESS Engineering
Constellation Energy Generation, LLC.
Bow, NH
…through the department staff and regional/site engineering implementation. Develop engineering function programs, processes, and procedures for fleet alignment. Assure superior engineering…
Added 1 hour ago
DO
Engineer, WR
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
Under the direction of the Senior Engineer, Water Resources, the successful candidate will perform a variety of engineering tasks and assignments, including conducting studies and…
Added 1 hour ago
TB
LoD2: Technology Risk Senior Specialist
Truist Bank
Charlotte, NC · Richmond, VA · Atlanta, GA · Raleigh, NC
- $180,000 to $200,000 USD / year
…with technology teams and internal partners. Interface with senior leaders and key partners across the…
Added 1 hour ago
A
Senior Cloud & Application Security Engineer
AXON-Networks
Irvine, CA
- $150,000 to $220,000 USD / year
The Senior Cloud & Application Security Engineer is the primary hands-on technical security engineer within AXON's Information Security organization.
Added 1 hour ago
M
Software Engineer II & Senior Software Engineer - CoreAI Speech Team
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $202,200 USD / year
We are hiring an experienced Software Engineer II and a Senior Software Engineer to join our team! As a Software Engineer within the Microsoft CoreAI Speech Team, you will help design,…
Added 1 hour ago
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Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are looking for a Senior Software Engineer to join our team!
Added 1 hour ago
Zero Trust Architecture (ZTA)
Trinzic
Beavercreek Township, OH
We are seeking an experienced Zero Trust Architecture (ZTA) Architect/Engineer that will support the design, development, implementation, and continuous improvement of Zero Trust…
Added 1 hour ago
Senior Automation Engineer
E-Technologies Group, LLC
Pisgah, OH
Senior Automation Engineer # Senior Automation Engineer Employer: E Tech Group Location: West Chester. OH Department: Central Reference: 1454 At E Tech Group{rel="noopener noreferrer"…
Added 1 hour ago
Senior Mainframe z/OS Engineer (Remote/ Work from Home)
First National Bank of Omaha
Darbydale, OH
…our organization's success. Summary of the Job: The Mainframe Senior Engineer Position is part of a managed services engineering team. The Mainframe Senior Engineer is responsible for…
Added 1 hour ago
Senior IS Systems Administrator
Modern Technology Solutions, Inc.
Dayton, OH
The Senior Systems Administrator develops and maintains all systems, applications, security and network configurations.Responsible for installing new software releases, system upgrades,…
Added 1 hour ago
Senior Controls Engineer
KFI Engineers, P.C.
Cincinnati, OH
POSITION SPECIFICATION Position: Controls Engineer IV Department: Performance Group (PG) Reporting Relationship: Director of Controls, PG COMPANY BACKGROUND KFI Engineers is a recognized…
Added 1 hour ago
Summer 2027 AI Services and Platforms Software Engineer Graduate Intern
Highmark Health
Columbus, OH
The Summer 2027 AI Services and Platforms Software Engineer Graduate Internship provides graduate students with an opportunity to gain hands-on experience building scalable, cloud-native…
Added 2 hours ago
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Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Architect, design, and guide implementation of secure, scalable, resilient, high-performance distributed systems; set engineering standards and drive design/code quality through reviews,…
Added 2 hours ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…for decades to come. We are looking for Principal Software Engineer to join our…
Added 2 hours ago
M
Senior Software Engineer - AI Experiences, Monetization
Microsoft
NY · WA · Redmond, WA · New York · Redmond
- $119,800 to $261,000 USD / year
The team is looking for a Senior Software Engineer to drive technical solutions that advance artificial intelligence capabilities and engineering practices across the software development…
Added 2 hours ago
M
Principal D2D SerDes & Analog Layout Design Engineer
Microsoft
CA · Mountain View, CA · Mountain View
- $142,800 to $304,200 USD / year
We are looking for a Principal D2D SerDes & Analog Layout Design Engineer to provide technical leadership for matching-critical analog layout and D2D SerDes physical implementation. This…
Added 2 hours ago
Project Engineer
Worley
BC, CA
We are currently recruiting for a Project Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British Columbia.
Added 2 hours ago
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Software Development Engineer I, Tools
Optimum
Bethpage, NY
- $83,538 to $137,241 USD / year
Optimum Technology Operations & Resilience is looking for a Tools Engineer I to help build and improve internal applications, automations, dashboards, and integrations that support our…
Added 3 hours ago
Software Systems Quality Engineer onsite Tucson, AZ
RTX Corporation
tucson, AZ
We have an immediate need for an onsite Senior Software Systems Quality Engineer (Compliance) to support Land & Air Defense Systems (LADS).
Added 3 hours ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program.
Added 3 hours ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
We are seeking a Mechanical Engineer (II or III level) who can independently lead complex mechanical engineering work supporting commercial and U.S. Department of War (DoW) programs. This…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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