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Added 3 mins ago
CONSTRUCTION SURVEILLANCE ENGINEER
Bristol Alliance of Companies
NEW ORLEANS, LA
BIDS is looking for a Construction Surveillance Engineer to support the NAVFAC Southeast (SE) Headquarters, Public Works Departments (PWD) and Resident Officer in Charge of Construction…
Added 20 mins ago
Lead Software Engineer, Frontend - Growth & Monetization
Nominal
NY
We're looking for a product-minded engineer to set the technical direction for how customers discover, adopt and realize value from Nominal.
Added 20 mins ago
Full Stack Software Engineer, Compute
Nominal
NY
Join Nominal as a Full Stack Software Engineer, Compute
Added 20 mins ago
Lead Software Engineer, Backend - Growth & Monetization
Nominal
NY
We're looking for a product-minded engineer to set the technical direction for how customers discover, adopt and realize value from Nominal.
Added 20 mins ago
Product Security Engineer
Nominal
NY · WA
This is a high-ownership role for a software engineer who has moved into security and knows that secure products are designed in, not bolted on at the end.
Added 25 mins ago
Quality Engineer III (QA Systems)
Parker Hannifin Corporation
Lexington, KY
The Quality Engineer III is a senior site-level role responsible for assessing and supporting complex quality performance issues across multiple value streams and functional specialties.…
Added 1 hour ago
Product Engineer, Engineering Applications
Nominal
NY
Join Nominal as a Product Engineer, Engineering Applications
Added 1 hour ago
A
Gemini Enterprise for CX Sr. Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
A hands-on Senior Engineer with strong experience in Google’s Gemini Enterprise for Customer Experience (GECX) Solutions - now building deep expertise in Google Cloud Platform (GCP). You…
Added 1 hour ago
A
Google Data Specialist
Accenture
Oklahoma City, OK
- $70,350 to $196,000 USD / year
Google Cloud certifications (Associate Cloud Engineer or Professional Data Engineer).
Added 1 hour ago
A
Google Senior Data Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
A hands-on Engineer with foundational experience in Data Engineering, Analytics, or Machine Learning - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply…
Added 2 hours ago
UO
Part-Time Electrical Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
- Part-time
…(i.e., persons designated as an asylee, refugee, or temporary resident under amnesty provisions) may…
Added 3 hours ago
CR
Korean Bilingual Environmental, Health and Safety Engineer
Cesna Recruitment
Kyle, TX
- $55,000 to $70,000 USD / year
This client is currently in search for full-time Environmental, Health and Safety Engineer for an immediate opportunity.
Added 3 hours ago
UO
Senior QA Engineer
University of Colorado Denver
Boulder, CO
- $120,416 to $156,628 USD / year
The QA Engineer (QAE) provides planning, leadership, and supervisory quality assurance expertise to the Safety & Mission Assurance (S&MA) team and flight hardware development projects.
Added 3 hours ago
MA
Aviation Project Manager
Mead And Hunt, Inc.
Denver, CO
- $155,000 to $206,000 USD / year
Supporting onsite during construction as the Engineer of Record, providing construction management/construction administration management to resident engineering teams.
Added 4 hours ago
Signal & Power Integrity Engineer, Amazon Leo
Amazon
Redmond, WA
…candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted…
Added 4 hours ago
Senior Manufacturing And Automation Engineer
Amazon
Redmond, WA
Amazon LEO is seeking a Senior Manufacturing And Automation Engineer to develop, automate, and scale manufacturing processes for complex aerospace hardware, including PCBAs, battery packs,…
Added 4 hours ago
SSL Production Lab Engineer, Space Simulation Lab
Amazon
REDMOND, WA
…candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted…
Added 4 hours ago
UO
Senior Software Engineer (Limited-Term)
University of Colorado Denver
Boulder, CO
- $95,000 to $104,440 USD / year
We're seeking a thoughtful, collaborative engineer to join our team and help us design, develop, and maintain a comprehensive financial forecasting and grant management application used by…
Added 4 hours ago
Telecommunications Engineer, Fiber
SpaceX
College Station, TX
As a Telecommunications Engineer at SpaceX, you will work in a complex environment designing and supporting a variety of critical infrastructure. The IT Network Infrastructure Engineering…
Added 5 hours ago
Mechanical Product Design Engineer
Eaton Corporation
Orchard Park, NY
Eaton’s IS AER MSD division is currently seeking a Mechanical Product Design Engineer. This role is based in Orchard Park, NY.
Added 6 hours ago
UO
Senior QA Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Senior QA Engineer (QAE) provides planning, leadership, and supervisory quality assurance expertise to the Safety & Mission Assurance (S&MA) team and flight hardware development…
Added 6 hours ago
Engineer Maintenance
E11EVEN Club Hotel & Residences
Miami, FL
The Maintenance Engineer is responsible for the physical upkeep, safety, and operational reliability of the property's guest rooms, public spaces, and mechanical infrastructure. Operating…
Added 7 hours ago
Construction Engineer
Harrison Consulting Solutions
Peoria, IL
Midwest multi-disciplined engineering firm is looking to add a Construction Engineer to their Peoria team!
Added 7 hours ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN
The IT Cloud Engineer – Engineering Platform Automation is responsible for designing, developing, operating, and continuously evolving Mayo Clinic's Engineering Front Door - a cloud-native…
Added 8 hours ago
BU
Controls 1 Engineer
Blue United Sourcing
Garland, TX
- $80,000 to $83,000 USD / year
Blue United Sourcing is partnering with a global manufacturing leader to identify a Manufacturing Controls 1 Engineer for its Garland, Texas facility. This is an opportunity to join an…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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