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Added 1 min ago
G
Production Manager
GPAC
West Palm Beach, FL
- $85,000 to $100,000 USD / year
…West Palm Beach, FL area. Our client is seeking a Production Manager to plan and lead fabrication production and drive on-time…
Added 1 min ago
Sales Manager
David's Bridal
Jacksonville, FL
Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
Added 9 mins ago
CO
Civil Engineering Technician I/II/III - Capital Projects Engineering- CPE
City of Santa Rosa
Santa Rosa, CA
- $47.1 to $57.19 USD / hour
The City is a Public Service Loan Forgiveness Program (PSLF) Employer
Added 10 mins ago
Human Resources Manager
Somerton School District #11
Somerton, AZ
Added 10 mins ago
Manager, CAM Business Operations Lead
CVS Health
Phoenix, AZ
5+ years of experience in healthcare operations, claims, program management, process improvement, or related functions
Added 10 mins ago
Supply Chain Manager I, GTS Field
Amazon
Tempe, AZ
As a Supply Chain Manager on the Network planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities…
Added 10 mins ago
Production Supervisor
Materion Brush Inc.
Tucson, AZ
Added 10 mins ago
Territory Executive - Illinois
PagerDuty
Phoenix, AZ
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Added 10 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Phoenix, AZ
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 14 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program.
Added 16 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
ISO 9001 (QMS) and process improvement initiatives
Added 19 mins ago
Senior Manager Informatics, Salesforce Analytics- Aetna Commercial
CVS Health
Jefferson City, MO
Through strong Power BI expertise, this role supports continuous improvement in analytics usability, release readiness, and reporting effectiveness, while contributing to sustainable…
Added 21 mins ago
Registered Nurse
Appalachian Regional Healthcare, Inc.
Beckley, WV
Reports up chain of command Clinical Nurse Manager/Nurse Manager/House Nurse Coordinator pertinent information
Added 23 mins ago
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Case Manager-First Street Interim Housing (90384)
HomeFirst
San Jose, CA
- $33.17 USD / hour
The EIH Program is a housing-focused, low-barrier and harm reduction program designed to serve adults experiencing homelessness. The EIH program is a referral-only based program that…
Added 41 mins ago
Manager, R&D, Clinical Research /Med Affairs
DePuy Synthes Products Inc. Legal Entity
West Chester, PA · Warsaw, IN · Raritan, NJ · Raynham, MA
The Manager, R&D, Clinical Research, Medical Affairs is responsible for supporting and executing an effective Global compliance program across R&D, Clinical Research, Medical Affairs, and…
Added 41 mins ago
Oracle HCM Platform Manager
QualityAI
Santa Clara, CA
We are looking for a Oracle HCM Platform Manager to join our growing team in United States!
Added 46 mins ago
O
Senior Manager, Systems Software Engineering
Oracle
United States
- $146,300 to $306,400 USD / year
We are seeking a Senior Manager, Systems Software Engineering to lead the strategy, delivery, and operational excellence of enterprise device-management systems and services. This role owns…
Added 52 mins ago
Regional Sales Consultant
Good Feet Midwest
Webster, TX
Successful Sales Consultants can advance into Sales Manager positions and future leadership opportunities as Good Feet Midwest continues expanding throughout the Midwest and South.
Added 52 mins ago
GF
Sales Consultant
Good Feet Midwest
Houston - Meyerland, TX
- $60,000 to $80,000 USD / year
Successful Sales Consultants can advance into Sales Manager positions and future leadership opportunities as Good Feet Midwest continues expanding throughout the Midwest and South.
Added 52 mins ago
Regional Sales Consultant
Good Feet Midwest
Houston, TX
Successful Sales Consultants can advance into Sales Manager positions and future leadership opportunities as Good Feet Midwest continues expanding throughout the Midwest and South.
Added 55 mins ago
Area Manager, Devices and Services Physical Security
Amazon.com Services LLC
Sunnyvale, CA
…seeks a seasoned corporate security leader to serve as an Area Manager for Amazon Devices & Services (D&S) spaces primarily at West Coast sites and also across AMER. This position demands…
Added 1 hour ago
IC
Unit Clerical Assistant – Circuit Court / Juvenile Division - Part-Time
Ingham County
Lansing, MI
- $22.92 USD / hour
- Part-time
Under the supervision of a manager in the Juvenile Division, performs specialized clerical, administrative, financial, case processing, scheduling, records management, and operational…
Added 1 hour ago
J
SENIOR NETWORK SECURITY ENGINEER
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
…connectivity, operational reliability, and continuous infrastructure improvement. Your responsibilities will…
Added 1 hour ago
A
Shipyard Project Manager
Aerotek
Honolulu, HI
- $38 to $60 USD / hour
…manufacturing teams, as well as external vendors, in a structured, process-driven environment focused on meeting program deadlines and quality standards.…
Added 1 hour ago
Fiscal/Operations Manager
State of Connecticut
Hartford, CT
The Connecticut State Library (CSL) is currently accepting applications for a Fiscal/Operations Manager (State Program Manager) in Hartford.

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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