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Added 6 mins ago
J
IT Investment & Economic Business Case Project Manager
Jobgether
Remote, United States
- $115,500 to $180,525 USD / year
The IT Investment & Economic Business Case Project Manager will lead the development, analysis, and governance of business cases supporting strategic technology investments within a…
Added 8 mins ago
Project Engineer
Worley
BC, CA
Support the development and implementation of recovery or mitigation plans when engineering activities fall behind schedule.
Added 13 mins ago
GR
Assistant Program Director (Baxter)
GODDARD RIVERSIDE COMMUNITY CENTER
Elmhurst, NY
- $73,000 to $76,000 USD / year
Facilitate implementation of standardization of data collection methods, tracking, analysis and reporting of data.
Added 15 mins ago
Product Ops Manager - Supply Chain Capability Enablement
Target Enterprise Inc
Minneapolis, MN
As a Product Ops Manager within Supply Chain Capability Enablement Product Operations Organization, you will collaborate across our product and operations teams to deliver high integrity…
Added 25 mins ago
WN
Case Manager - 000D7 (ON4005) - Mon-Fri 10AM-6PM
WellLife Network
New York, NY
- $26.24 USD / hour
Position Summary: The Case Manager will provide support and service linkages to consumers who reside within the Abbey Manor CR/SRO. Coordinate services and ensure quality care to the…
Added 34 mins ago
CO
Civil Engineering Technician I/II/III - Capital Projects Engineering- CPE
City of Santa Rosa
Santa Rosa, CA
- $47.1 to $57.19 USD / hour
Added 35 mins ago
Human Resources Manager
Somerton School District #11
Somerton, AZ
Added 35 mins ago
Manager, CAM Business Operations Lead
CVS Health
Phoenix, AZ
The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across…
Added 35 mins ago
DH
CV Imaging Operations Nurse Lead
Dignity Health
Prescott Valley, AZ
- $42.85 to $63.77 USD / hour
Provides input to the Cardiovascular Imaging Operations Manager and supports the implementation of identified opportunities for process improvements as well as on-going staff training and…
Added 36 mins ago
Supply Chain Manager I, GTS Field
Amazon
Tempe, AZ
As a Supply Chain Manager on the Network planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities…
Added 36 mins ago
IT Project Manager
Roche
Tucson, AZ
…assessments. Develops project plans and assists with, and may manage, implementation processes for on-time delivery within budget constraints. Projects are small to moderate in number, size…
Added 37 mins ago
TH
Restaurant Assistant General Manager - Kitchen 44 - Newcastle Casino
Traditions Hospitality Group
Newcastle, OK
- $50,000 to $60,000 USD / year
As an Assistant General Manager at Traditions Hospitality Group, you will be a key player in our establishment, contributing to its success through your leadership, expertise, and…
Added 40 mins ago
Strategic Accounts Sales Manager
Jobgether
Remote, United States
…steps. Our partner is looking for a Strategic Accounts Sales Manager based in the United…
Added 40 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
…Our partner is looking for a Sr. Software Technical Support Manager based in the United…
Added 40 mins ago
J
Patient Travel Coordinator Manager
Jobgether
Remote, United States
- $100,000 to $150,000 USD / year
…steps. Our partner is looking for a Patient Travel Coordinator Manager based in the United…
Added 40 mins ago
External Audit Consultant
Jobgether
Remote, United States
Recommend and support the implementation of Governance, Risk, and Compliance (GRC) tools to automate compliance monitoring, auditing, and vulnerability detection.
Added 40 mins ago
J
Clinical Data Manager
Jobgether
Remote, United States
- $105,000 to $130,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Clinical Data Manager based in the United States.
Added 42 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
Provides hands-on support for mechanical assembly processes and assists with site installations, ensuring proper implementation and functionality of designs
Added 43 mins ago
G
General Manager
GPAC
Denver, CO
- $68,000 to $88,000 USD / year
Using an experienced, keen business sense, the General Manager assists with the implementation of marketing plans and ensuring top notch customer service. Knowledge of planning and…
Added 43 mins ago
G
General Manager
GPAC
Aurora, CO
- $68,000 to $88,000 USD / year
Using an experienced, keen business sense, the General Manager assists with the implementation of marketing plans and ensuring top notch customer service. Knowledge of planning and…
Added 44 mins ago
G
General Manager
GPAC
Grand Junction, CO
- $68,000 to $88,000 USD / year
Using an experienced, keen business sense, the General Manager assists with the implementation of marketing plans and ensuring top notch customer service. Knowledge of planning and…
Added 46 mins ago
Registered Nurse
Appalachian Regional Healthcare, Inc.
Beckley, WV
Completes patient assessments, formulates plan of care, oversees implementation of plan of care, evaluate and adjust plan of care utilizing critical thinking skills
Added 47 mins ago
J
Deputy HR Director
Austin, TX
- $115,000.08 USD / year
Texas Workforce Commission is looking for an experienced manager familiar with Human Resources processes and policies to serve as the Deputy HR Director (Manager V, B-26).
Added 51 mins ago
SF
Store Manager
Shamrock Foods
Grand Junction, CO
- $60,000 to $70,000 USD / year
Overseeing the implementation of pricing policies on merchandise according to requirements for profitability of store operations.
Added 58 mins ago
Senior Manager, Program Management
Scholarship America
Saint Peter, MN · Bloomington, MN
The Senior Manager, Program Management provides leadership to Program Managers through operational management and sponsor-facing responsibilities in support of scholarship program…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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