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Added 2 mins ago
Software Engineer Senior
GD Information Technology, Inc.
United States
As a Software Engineer Senior at GDIT, you will design, develop, integrate, and sustain secure software applications and data-driven solutions that support complex mission requirements.…
Added 4 mins ago
CO
Deputy Director Engineering Resources
City of Santa Rosa
Santa Rosa, CA
- $83.43 to $102.44 USD / hour
The Deputy Director of Engineering Resources is required to possess a valid certificate of registration as a Professional Engineer issued by the State of California.
Added 4 mins ago
CO
Civil Engineering Technician I/II/III - Capital Projects Engineering- CPE
City of Santa Rosa
Santa Rosa, CA
- $47.1 to $57.19 USD / hour
Added 5 mins ago
Cloud Hardware Development, Packaging, Network Product Development - Optics
Amazon
Virtual Location - Arizona, AZ
We are looking for a Sr. Cloud Hardware Development Engineer (CHDE) with packaging expertise to join our Network Product Development (NPD) team. In this role, you will enable the components…
Added 6 mins ago
Systems Safety Engineer Lead - Level 3 or 4 (AHT)
Northrop Grumman
Chandler, AZ
Northrop Grumman’s Space Sector is seeking a Systems Safety Engineer Lead – Level 3 or Level 4 to join our team in Chandler, AZ .
Added 6 mins ago
Software Systems Quality Engineer onsite Tucson, AZ
RTX Corporation
tucson, AZ
We have an immediate need for an onsite Senior Software Systems Quality Engineer (Compliance) to support Land & Air Defense Systems (LADS).
Added 6 mins ago
System Administrator
BAE Systems
Tucson, AZ
…professionals as a Cyber System Administrator/Field Service Engineer. The qualified candidate will be working with the field engineering team to support and maintain Compass Call delivered…
Added 6 mins ago
Sr Software Engineer (HashiCorp Vault)
IBM
TUCSON, AZ
We're looking for a seasoned engineer to design, build, and operate HashiCorp Vault as a service. You'll be responsible for secure, highly available, and compliant secrets management…
Added 6 mins ago
O
Associate Support Engineer
Oracle
Phoenix, AZ
- $21.3 to $45.05 USD / hour
Added 6 mins ago
O
Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Phoenix, AZ
- $79,200 to $209,500 USD / year
–Implements scalability requirements for assigned components and reviews implementation of team members.
Added 6 mins ago
O
Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Phoenix, AZ
- $81,100 to $187,000 USD / year
Oracle Health Database Services is seeking a highly experienced, Site Reliability Engineer to lead database reliability engineering across mission-critical healthcare platforms.
Added 6 mins ago
Technical Account Manager
Red Hat
Phoenix, AZ
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 6 mins ago
Senior Lead Engineer
PwC
Phoenix, AZ
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 6 mins ago
Electrical Engineer - Power System Protection (Transmission) Job Details | Black & Veatch Family of Companies
Black & Veatch
Phoenix, AZ
Electrical Engineer - Power System Protection (Transmission)
Added 6 mins ago
HA
Radar Modes Lead Engineer
Honeywell Aerospace
Phoenix, AZ
- $157,000 to $197,000 USD / year
As a Radar Modes Lead Engineer , you will lead and manage projects in our RF/Radar team in Advanced Tech, work on Radar engineering design, and manage project proposal efforts. You will…
Added 6 mins ago
Senior Telecom Engineer
Maximus
Phoenix, AZ
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 6 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Phoenix, AZ
Troubleshoot and engineer enhancements and corrective actions for designs and implementation processes/methods
Added 6 mins ago
Principal Systems Engineer - FMS
Honeywell Aerospace
Phoenix, AZ
…project. We are on the lookout for a highly experienced Systems Engineer who is passionate about developing and defining software requirements that meet the evolving needs of our…
Added 6 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Phoenix, AZ
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 7 mins ago
S
SR PRICING ANALYST
Sally
Plano, TX
- $146,515 USD / year
…analyze market conditions and competitive data, and refine implementation processes to drive sales and margin impact. Conduct in-depth pricing analysis using data analysis, financial…
Added 10 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes.
Added 11 mins ago
Sr. Software Engineer, Data Engineering (X)
SpaceXSI
Palo Alto, CA
As a Data Engineer in X product engineering team, you will play a key role in providing comprehensive data solutions that own or serve a wide range of stakeholders, including our end-users…
Added 12 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
We are seeking a Mechanical Engineer (II or III level) who can independently lead complex mechanical engineering work supporting commercial and U.S. Department of War (DoW) programs. This…
Added 19 mins ago
VLSI ASIC Logic Design Engineer
Hewlett Packard Enterprise
Ft. Collins, CO · Frisco, TX · Bloomington, MN · Chippewa Falls, WI
1-6 years of experience in VLSI design, verification, or implementation
Added 19 mins ago
Systems Engineer for Large Public Venues (East Coast)
Hewlett Packard Enterprise
All, NY · All, DE · All, GA · All, PA · Boston, MA · All, NC · All, OH · All, MD · All, FL
The Systems Engineer for Large Public Venues on the East Coast will be mainly responsible for providing technical support and leadership in the creation of deliverable Wi-Fi and wireless…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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