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Senior Data Engineer - Data And AI
Digital Federal Credit Union
Chelmsford, MA
The Sr Data Engineer -Data and AI extends the core data engineering responsibilities by building cloud-native, reusable data products and AI-ready data capabilities. The role applies modern…
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Senior QA Engineer - Data And AI
Digital Federal Credit Union
Chelmsford, MA
The Senior Quality Engineer - AI & Automation extends traditional quality assurance responsibilities by leading modern quality engineering practices across automated testing, AI-assisted…
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Mechanical Engineer
Actalent
Mount Clemens, MI
- $25 to $32 USD / hour
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Vision Engineer
Actalent
Wixom, MI
- $40 to $48 USD / hour
Job Title: Vision EngineerJob DescriptionThis contract Vision Engineer role supports a critical automation integration project based in Wixom, MI, with subsequent installation work in…
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Controls Engineer
Actalent
Wixom, MI
- $40 to $48 USD / hour
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Robotic Engineer
Actalent
Wixom, MI
- $40 to $48 USD / hour
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Manufacturing Engineer
GPAC
Magnolia, AR
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
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Senior Electrical Engineer (Generation)
WSP
Meridian, ID · Seattle, WA · Houston, TX · Mount Laurel, NJ · Oradell, NJ · Atlanta, GA · Overland Park, KS · Tulsa, OK · Phoenix, AZ · Boise, ID · Hailey, ID
WSP is currently initiating a search for a Senior Electrical Engineer (Generation) to join our Power & Energy team. This is a nationwide search and any WSP office will be considered, with…
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CIP PROJECT MANAGER
City of Santa Monica
Santa Monica, CA
- $62.61 to $77.29 USD / hour
Using a personal computer and applicable software applications.
Added 7 mins ago
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Space Security EW/RF Operational Engineer
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
…space enterprise? Join us as a Space Security EW/RF Operational Engineer on the Space Planning, Readiness, and Operations Department team at The Aerospace…
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Flight Dynamics Engineer/Senior Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $129,000 to $249,600 USD / year
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Senior Cyber Mission Engineer
The Aerospace Corpor
Aurora, CO
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12 or more years of system security experience across multiple cybersecurity domains (applications security, defensive cyber operations, vulnerability analysis, reverse engineering, network…
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M&E Operating Engineer
Jones Lang LaSalle
Broomfield, CO
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Working knowledge of computer applications including Word and Excel.
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Electrical Engineer - Power Distribution
CEL - Critical Power
Williamsburg, VA
The Electrical Engineer - Power Distribution is accountable for the design, documentation and compliance of electrical systems across CEL's LV switchgear product range, including:
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MTS Silicon Design Engineer
Advanced Micro Devices, Inc.
Boxborough, MA
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MTS Silicon Design Engineer
Advanced Micro Devices, Inc.
Boxborough, MA
- $178,963 to $217,200 USD / year
Added 14 mins ago
Software Engineer
CoreLogic Solutions, LLC
Dallas, TX
Design, develop, test, deploy, and maintain scalable software applications following established engineering standards, coding best practices, and architectural guidelines under general…
Added 18 mins ago
Manufacturing Engineer
GPAC
Arkadelphia, AR
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
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Manufacturing Engineer
GPAC
Little Rock, AR
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 21 mins ago
Software Engineer
CoreLogic Solutions, LLC
Dallas, TX
Design, develop, test, deploy, and maintain scalable software applications following established engineering standards, coding best practices, and architectural guidelines under general…
Added 21 mins ago
Manufacturing Engineer
GPAC
Mountain Home, AR
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 21 mins ago
Mechanical Engineer
GPAC
Monticello, AR
An employee owned and operated manufacturer in the area is searching for a Mechanical Engineer to join their team. The company is a leader in their respective markets and committed to both…
Added 21 mins ago
Manufacturing Engineer
GPAC
Harrison, AR
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 21 mins ago
Mechanical Engineer
GPAC
Springdale, AR
An employee owned and operated manufacturer in the area is searching for a Mechanical Engineer to join their team. The company is a leader in their respective markets and committed to both…
Added 22 mins ago
Manufacturing Engineer
GPAC
Hot Springs, AR
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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