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Added 1 min ago
Senior Principal Engineer- Autonomous Driving (ADAS) Data Loop & Flywheel
Bosch Group
Sunnyvale, CA
As the Senior Principal Engineer – ADAS & AV Data Loop & AI Flywheel, you will spearhead the architectural strategy, design, and execution of the end-to-end continuous data engine powering…
Added 6 mins ago
RF Engineer Sr Principal
GD Information Technology, Inc.
United States
GDIT is seeking a Sr. Principal RF/Spectrum Systems Engineer to support Counter Unmanned Aircraft Systems (CUAS) engineering for the Federal Aviation Administration (FAA). In this…
Added 6 mins ago
Software Engineering Lead and Application Architect - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
We are seeking a Lead Engineer to drive the end-to-end software engineering function for mission and enterprise applications across classified environments. This role is accountable for…
Added 6 mins ago
Senior Cloud Platform and DevSecOps Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Azure/IaC lane: Azure Administrator Associate or DevOps Engineer Expert and relevant Terraform certification.
Added 8 mins ago
S
Principal Software Engineer - Observability
Snowflake
Menlo Park, CA
- $264,000 to $379,500 USD / year
…We’re looking for a hands-on, product-minded Principal Software Engineer I to help build an AI-driven observability platform, combining deep distributed-systems engineering with a strong…
Added 9 mins ago
Partner Technical Lead - Insight
NetApp
Phoenix, AZ
NetApp is seeking a Partner Technical Lead (PTL, or otherwise known as a Partner/Channel Sales Engineer) aligned to Insight to strengthen partner technical expertise, expand engagement, and…
Added 9 mins ago
Data Platform Developer
Kimley-Horn
Phoenix, AZ
We are seeking a Data Engineer to join our growing Data & Analytics team. This role is responsible for designing, developing, and maintaining data pipelines and enterprise data solutions…
Added 10 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Phoenix, AZ
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 10 mins ago
EG
QA Automation Engineer
Eliassen Group
Phoenix, AZ
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 11 mins ago
TT
Mid/Senior Full Stack AI Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $250,000 USD / year
Added 13 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
Added 13 mins ago
J
Sr Cyber Engineer
Jobgether
Remote, United States
- $120,500 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Cyber Engineer based in the United States.
Added 14 mins ago
Sr. Software Engineer, Data Engineering (X)
SpaceXSI
Palo Alto, CA
As a Data Engineer in X product engineering team, you will play a key role in providing comprehensive data solutions that own or serve a wide range of stakeholders, including our end-users…
Added 15 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
We are seeking a Mechanical Engineer (II or III level) who can independently lead complex mechanical engineering work supporting commercial and U.S. Department of War (DoW) programs. This…
Added 42 mins ago
Quality Systems Manager
Jobgether
Remote, United States
Relevant professional certification, such as ASQ Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or equivalent.
Added 45 mins ago
O
Lead Principal Platform Software Engineer
Oracle
Nashville, TN
- $113,600 to $306,400 USD / year
We are seeking a Lead Principal Software Engineer to set long-term technical direction for the Robotics Automation Platform. You will lead architecture and technical delivery across…
Added 45 mins ago
O
Senior Platform Software Engineer
Oracle
Nashville, TN
- $87,800 to $209,500 USD / year
Software Engineer - OCI User Experience Engineering Platform
Added 45 mins ago
O
Manager, Application Software Engineering
Oracle
Austin, TX
- $114,600 to $234,600 USD / year
· Establish practices that maintain code quality, security, and engineer accountability.
Added 46 mins ago
Senior Brand Marketing Manager
CircleCI
San Francisco, CA
…to launch headlines to sales decks. Use one test: would an engineer here send it to a friend? Write the biggest pieces…
Added 46 mins ago
Sr. Software Engineer, Ads Product
SpaceXSI
Palo Alto, CA
Added 1 hour ago
Senior Security Engineer
PathAI
Boston, MA
We're looking for a Senior Security Engineer who thinks like a software engineer. You will make secure development the easy path at PathAI by embedding security into how our engineers…
Added 1 hour ago
SU
Mobile / UI/UX Engineer
Stanbridge University
Remote, United States
- $115,000 to $150,000 USD / year
Stanbridge University is seeking a highly capable, product-minded Mobile / UI/UX Engineer to design, develop, and enhance our growing ecosystem of student-facing digital platforms.
Added 1 hour ago
MS
Senior Team Lead in Cloud Platform Security and Developer Enablement - VP
MS Services Group, Inc.
NY
- $150,000 to $210,000 USD / year
…shape the future of our communities. This is a Lead Security Engineer position at Vice President…
Added 1 hour ago
TT
Senior Software Engineer, Autonomous Systems (C2/Backend/Service)
True Talent Solutions Partners
Palo Alto, CA
- $145,000 to $275,000 USD / year
- Engineer scalable, reliable, and fail-safe software for high-stakes environments.
Added 1 hour ago
Senior Software Engineer, AI/ML
Google
Mountain View, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…

Jobgether

Sr. Software Technical Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program. In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations. You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes. Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks. You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement. This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems. Accountabilities

You will serve as a senior technical resource for the Program Management team, helping coordinate software initiatives, manage technical dependencies, and ensure operational stability. Your responsibilities will include:

• Oversee and support the entire Software Development Life Cycle (SDLC), from planning and development through implementation, maintenance, and production support.

• Manage technical projects from assignment through implementation, ensuring milestones and delivery objectives are achieved.

• Monitor system performance and proactively identify, assess, and mitigate technical and operational risks.

• Support program leadership with change management activities, dependency assessments, and Critical Path Method (CPM) planning.

• Develop and maintain risk burndown charts to track dependencies, mitigation strategies, and project readiness.

• Identify technical requirements, system impacts, and integration dependencies during early software planning stages.

• Coordinate development readiness assessments, technical discovery, and requirements reviews.

• Support production incidents, performance issues, defect resolution, and ongoing software maintenance activities.

• Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

• Collaborate with multiple technical teams to manage system dependencies and resolve complex cross-platform challenges.

• Coordinate technical resources during high-priority production incidents to support timely resolution.

• Monitor team velocity and contribute to capacity planning and resource allocation.

• Recommend and implement process improvements to strengthen software delivery, operational efficiency, and technical performance.

• Communicate technical risks, project status, and recommendations clearly to Program Managers and other stakeholders.

Requirements

The ideal candidate is a technically experienced and highly organized professional with strong enterprise software development knowledge, proven leadership capabilities, and the ability to manage complex integrated systems. You should bring:

• Bachelor's degree or equivalent academic qualification from an accredited college or university in a relevant field.

• At least 8 years of experience in an enterprise software development environment.

• At least 3 years of hands-on computer programming experience, including developing complex web applications.

• Experience with Docker, Kubernetes, cloud integration, containerization, and CI/CD pipelines.

•

At least one of the following certifications:

• SAFe Release Train Engineer (RTE).

• SAFe Architect.

• PMI Agile Certified Practitioner (PMI-ACP).

• Experience supporting complex, integrated production software systems and managing technical dependencies and critical project paths.

• Strong understanding of the Software Development Life Cycle (SDLC), software project planning, and change management.

• Demonstrated ability to identify technical risks and dependencies early in the planning and development process.

• Experience working across multiple technical teams, platforms, and system integrations.

• Proven ability to troubleshoot production incidents, performance issues, software defects, and maintenance challenges.

• Strong knowledge of APIs, web services, system interfaces, and Interface Control Documents (ICDs).

• Familiarity with application and server architecture, Windows and/or Linux server environments, and network connectivity fundamentals.

• Understanding of databases, SQL concepts, Docker/Kubernetes environments, CI/CD pipelines, and GitHub.

• Proficiency with Microsoft Office applications and collaboration tools such as Zoom.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Excellent communication and stakeholder management abilities, including the capacity to explain complex technical concepts to non-technical audiences.

• Demonstrated leadership, organizational, time management, budget management, and risk management capabilities.

• Adaptability, teamwork, and the ability to coordinate priorities in demanding technical environments.

• Must be a U.S. citizen or permanent U.S. resident (Green Card holder).

• Must be eligible to obtain Public Trust security clearance.

• Must have resided in the United States continuously for the past five years.

• Must not have spent more than six months traveling outside the United States during the past five years. Military service is excluded from this restriction.

• Candidates without the required clearance will be subject to a Federal Government background investigation.

Benefits

• Contract-to-hire employment opportunity.

• Onsite position based in Merrifield, Virginia.

• Opportunity to support a critical Federal Government technology program.

• Exposure to complex enterprise software systems, cloud technologies, APIs, and modern containerization environments.

• Opportunity to contribute to strategic software planning, technical risk management, and large-scale system improvements.

• Collaboration with experienced technical teams and Program Management professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Technical support
Leadership
Software development
Change management
Forecasting
Process improvement
Program management
Monitor system performance
Computer programming
Docker
Kubernetes
CI/CD
Agile
Paramedic
Industrial software
Troubleshoot
Microsoft Windows
Linux
SQL
GitHub
Microsoft Office
Collaboration
Zoom
Troubleshooting
Documentation
Problem solving
Communication skills
Stakeholder management
Time management
Budget management
Risk management
Adaptability
Teamwork

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