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Added 2 mins ago
Storage as a Service Senior Program Manager
HPE
Andover, MA
Leads program team responsible for defining, building, and bringing to market HPE’s strategic Storage as a Service offering. Orchestrates a cross functional core team consisting of product…
Added 3 mins ago
BT
Engagement and Education Manager
Booker T Washington Community Service Center
San Francisco, CA
- $85,000 to $95,000 USD / year
…meeting community needs by providing efficient and effective program operations that enhance BTWCSC's commitment to…
Added 5 mins ago
Registered Dietitian - Inpatient
Children's Hospital Medical Center
United States
…practical care plans that reflect their medical needs, growth and development, family values, culture, and available…
Added 6 mins ago
Operations Supervisor - Grand Junction, CO
Kinder Morgan
GRAND JUNCTION, CO
Responsible for safety program, environmental compliance, governmental compliance, employee training and development, facility security, technical support and personnel functions within the…
Added 9 mins ago
Assistant Manager I
Dollar Tree Stores INC
Pine Bluff, AR
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
MI
Software Engineer (On-site, Aurora, CO)
Metron, Inc.
Aurora, CO
- $130,000 to $250,000 USD / year
…systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based…
Added 13 mins ago
IU
Manager, Business Intelligence & Revenue Analytics
InfoTrack US
Remote, United States
- $120,000 to $160,000 USD / year
…to drive decisions across Product, Sales, Marketing, Revenue Operations, and Executive Leadership. In partnership with business stakeholders, the Manager develops reporting frameworks,…
Added 14 mins ago
BH
Facilities Manager
Bassett Healthcare Network
Cooperstown, NY
- $89,576.05 USD / year
…overall financial management for the department, including development and management of all project and capital budgets. The Manager reports to the Network Director of Facilities and is an…
Added 14 mins ago
Parts and Warranty Strategy Manager
INEOS Automotive
Montvale, NJ
…established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from…
Added 15 mins ago
Financial Reporting , Compliance Manager
State Treasurer
Wake County, NC
…reports directly to the Accounting Director for the Financial Operations Division. The position is responsible for all accounting and financial reporting functions within the Department of…
Added 17 mins ago
CO
Corrections Refrigeration Mechanic Trade Instructor - SCI Laurel Highlands
Commonwealth of Pennsylvania
Somerset, PA
- $53,036 to $107,095 USD / year
…day offers the opportunity to develop talent, promote safe operations, and support the mission of the facility. If you enjoy mentoring others and sharing your expertise, this is a rewarding…
Added 17 mins ago
CO
Driver License Examiner Assistant - Arch Street
Commonwealth of Pennsylvania
Philadelphia, PA
- $44,273 to $66,055 USD / year
This position supports driver licensing operations by assisting customers, reviewing documentation, administering tests, and processing transactions. The role helps ensure compliance with…
Added 17 mins ago
CO
HIPP Operations Specialist
Commonwealth of Pennsylvania
Torrance, PA
- $53,008 to $80,646 USD / year
This position supports the Health Insurance Premium Payment (HIPP) program by determining cost effectiveness, enrolling eligible participants, maintaining active cases, and responding to…
Added 17 mins ago
CO
PennDOT CDL Operator (Transportation Equipment Operator A)
Commonwealth of Pennsylvania
Waynesburg, PA
- $45,888 to $54,162 USD / year
Traffic Control: Perform flagging duties to guide traffic during active work operations
Added 17 mins ago
CO
Roadway Programs Technician 1
Commonwealth of Pennsylvania
New Castle, PA
- $41,506 to $61,927 USD / year
…support planning, purchasing, inventory, payroll review, and program monitoring activities that keep operations running smoothly. You will collaborate with experienced professionals while…
Added 17 mins ago
CO
Licensed Practical Nurse - SCI Muncy
Commonwealth of Pennsylvania
Muncy, PA
- $68,914 to $84,332 USD / year
…You will use hands-on clinical skills to support daily health operations and maintain safe care…
Added 17 mins ago
CO
Corrections Officer 3 - SCI Fayette
Commonwealth of Pennsylvania
La Belle, PA
- $57,272 to $115,628 USD / year
This position serves as a Lieutenant responsible for supervising staff and overseeing daily operations involving inmate care, custody, control, and discipline. The role supports the…
Added 17 mins ago
CO
Management Technician
Commonwealth of Pennsylvania
Fort Indiantown Gap, PA
- $46,827 to $70,592 USD / year
…connect people, programs, and resources across a wide range of operations. Bring your attention to detail to a position where every accomplishment helps drive meaningful…
Added 17 mins ago
CO
Roadway Programs Technician 2
Commonwealth of Pennsylvania
Honesdale, PA
- $46,827 to $70,592 USD / year
…analysis, purchasing, reporting, inventory management, and program coordination. The role helps management staff track performance, plan projects, and maintain efficient operations…
Added 17 mins ago
Human Resources Business Partner, Jacksonville
UF Health
Jacksonville, FL
The HR Business Partner will work closely with HR Centers of Excellence, including Talent, HR Operations, Total Rewards, and Employee & Labor Relations, to provide integrated HR solutions…
Added 18 mins ago
AU
Security Operations Center Analyst
Allied Universal
Little Canada, MN
- $25 USD / hour
The SOC (Security Operations Center) Security Analyst will be assigned to furthering the security mission within the client’s Regional Security Operations Center (RSOC) and Global Security…
Added 18 mins ago
CO
Executive Assistant to the Vice President for Institutional Advancement
College of Saint Benedict & Saint John's University
St. Joseph, MN
- $24.76 to $29.09 USD / hour
The EA manages the Vice President’s calendar, priorities, communications, and office operations; oversees division budgets and administrative processes; works hand in hand with the…
Added 18 mins ago
NF
Residential Program Director
Nexus Family Healing
Austin, MN
- $90,000 to $100,000 USD / year
Position Summary: The Residential Program Director provides leadership, oversight, and operational management for a residential treatment program serving youth & teens. This position is…
Added 18 mins ago
SO
Roadway/Bridge Construction - Transportation Generalist
State of Minnesota
Owatonna, MN
- $25.19 to $31.6 USD / hour
…by providing benefits, support resources, and training and development…
Added 18 mins ago
XE
Power Plant Engineer, Controls System Focus (Senior, Staff, or Entry level)
Xcel Energy
Burnsville, MN
- $70,000 to $129,267 USD / year
…will work closely with departments within Xcel Energy such as Operations, Maintenance, Environmental and Projects to maintain safe and reliable operation of our Power…

Closed listing

Jobgether

Sr. Manager, Business Resilience - Response Operations

Remote, United States

$135,000 to $205,000 CAD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

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Job details

Pay: $135,000 to $205,000 CAD / year
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager, Business Resilience - Response Operations based in United States .

This senior leadership role is responsible for shaping and leading an enterprise-wide crisis response program within a global technology environment. You will establish the frameworks, governance, plans, and operational practices that help teams respond effectively to significant business, technology, cybersecurity, product, and customer-impacting events. Combining strategic program ownership with hands-on incident response readiness, you will help strengthen organizational resilience and protect customer trust. The role involves close collaboration with senior executives and cross-functional leaders, ensuring response teams are prepared, coordinated, and equipped to make informed decisions under pressure. You will also build and develop a capable Response Operations team, driving continuous improvement through exercises, training, and after-action reviews. This is a remote opportunity for a seasoned resilience leader who can work Pacific Time business hours and maintain an on-call and always-reachable posture when significant events arise.

Accountabilities

• Own the enterprise crisis response program, including its strategy, standards, roadmap, governance, plans, playbooks, activation processes, and operating cadences.

• Participate in the crisis team on-call rotation, taking designated shifts and assuming Incident Commander responsibilities when coverage gaps, escalations, or surges require it.

• Maintain awareness of significant developing events and remain reachable as the accountable program lead, including outside designated on-call shifts.

• Coordinate with crisis team leads to align response roles, escalation paths, continuity support, customer-impact considerations, and handoffs across significant incidents.

• Produce accurate, decision-ready situation reports, executive briefings, and after-action reviews using verified source information and clear communication tailored to each audience.

• Design and facilitate crisis exercises and training, lead after-action reviews, and ensure lessons learned and corrective actions are implemented through completion.

• Support executive leadership during crisis activations and steady-state planning, presenting clear options and recommendations while managing response logistics.

• Hire, develop, and coach the Response Operations team, building sufficient leadership depth and coverage to maintain dependable response capabilities.

• Partner with Business Continuity, Enterprise Risk Management, Incident Management, Information Security, Product Security, Global Security, Communications, and Customer Response teams to align broader resilience capabilities.

Requirements:

• 12+ years of experience in crisis management, incident management, business resilience, or technology operations leadership, including substantial experience in a SaaS or technology product environment. Flexibility may be considered based on experience and potential.

• Required experience operating in a technology, SaaS, cloud, or security-product environment; security SaaS experience is strongly preferred.

• Strong understanding of how product or service incidents affect customers, contractual commitments, customer trust, and customer-facing operations.

• Demonstrated ownership of a corporate crisis management, incident management, or business resilience program, supported by strong program-management capabilities and experience coordinating complex stakeholder dependencies.

• Experience serving as or directly supporting an Incident Commander or response lead, with the judgment and capability to assume Incident Commander responsibilities during an activation.

• Willingness to participate in a designated on-call rotation, including evenings, weekends, and holidays when scheduled, and to remain reachable as the accountable program lead when significant events develop outside scheduled shifts.

• Strongly preferred: experience managing incidents from a customer-facing perspective, such as Customer Success, customer escalations, retention, trust, or executive customer communications.

• Proven people leadership experience, including hiring, performance management, and coaching. Experience managing managers or senior specialists is an advantage.

• Excellent executive communication skills, including producing concise briefings and influencing senior stakeholders in sensitive, high-pressure situations.

• Bachelor's degree or equivalent practical experience.

• Demonstrated experience using AI technologies to improve decision-making, streamline workflows, increase efficiency, and drive business outcomes.

• Nice to have: Experience with crisis management software and collaboration tools.

• Nice to have: Knowledge of ISO 22301 and related business resilience standards.

• Nice to have: Familiarity with NIMS or the Incident Command System (ICS), adapted to a corporate environment.

• Nice to have: Business continuity or resilience certifications such as CBCP, MBCI, or CEM.

• Nice to have: Experience developing customer-facing incident communications.

• Candidates must be located in Canada, legally entitled to work in Canada, and able to work a schedule aligned with Pacific Time business hours, regardless of their location.

Benefits:

• Remote work opportunity across Canada.

• Annual base salary of CAD $135,000–$205,000, plus variable or incentive compensation.

• Equity awards.

• Comprehensive benefits package, including health insurance.

• Paid time off, competitive vacation, and holidays.

• Physical and mental wellness programs.

• Paid parental and adoption leave.

• Professional development opportunities across all levels and roles.

• Employee networks, geographic community groups, and volunteer opportunities.

• Access to a vibrant office culture and workplace amenities.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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