Jobs in the United States

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Added just now
Director, Systems Engineering
MIPS Holding Inc
United States
…product architectures into processor, mixed-signal IP, platform, software, and product-roadmap requirements. This is customer product systems engineering, not internal silicon/IP…
Added just now
OA
Human Resources Specialist (Information Systems)
Other Agencies and Independent Organizations
Washington, DC · Golden, CO · Cincinnati, OH · Oak Ridge, TN
- $61,722 to $111,087 USD / year
2). Assisting with executing test scripts to validate software updates and report basic system defects in automated personnel applications;
Added just now
AR
Program Support Assistant (OA)
Agricultural Research Service
Grand Forks, ND · Brookings, SD
- $45,409 to $65,599 USD / year
…electronic documents, and correspondence logs using standard office software and digital tools. | Produces documents in correct format with accurate spelling, grammar, and punctuation. |…
Added just now
VB
Legal Administrative Specialist (Contact Representation)
Veterans Benefits Administration
New Orleans, LA
- $67,970 to $88,356 USD / year
Added 2 mins ago
NA
SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST
Naval Air Systems Command
China Lake, CA
- $124,085 to $190,627 USD / year
…comprehensive, affordable and effective support strategy for Software and/or Hardware CDM. | You will plan and monitor integrated logistics support (ILS) for weapons systems/equipment. |…
Added 2 mins ago
AF
MANAGEMENT SUPPORT SPECIALIST
Air Force Elements, U.S. Special Operations Command
MacDill AFB, FL
- $74,678 to $97,087 USD / year
Knowledge of information technology software systems, and their interfaces and knowledge of applications to produce a wide range of documents and products.
Added 2 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Muskogee, OK · Tulsa, OK
- $38,791 to $63,335 USD / year
…administrative information by interfacing with personal computer applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in…
Added 2 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Perry Point, MD
- $40,736 to $66,510 USD / year
Added 2 mins ago
SS
IT Specialist (Operating Systems Technician)
Social Security Administration
Durham, NC · Woodlawn, MD
- $77,983 to $111,087 USD / year
…development, testing, validation and/or support of programmatic software for Social Security…
Added 2 mins ago
FA
Air Traffic Control Specialist
Federal Aviation Administration
Milan, IL
- $91,218 to $123,141 USD / year
…message to the target audience. While not required, hardware/software experience is desirable. Some travel will be…
Added 2 mins ago
CF
Supervisory Personnel Security Specialist
Centers for Disease Control and Prevention
Atlanta, GA
- $133,007 to $172,915 USD / year
This announcement will close at 11:59 PM, on the day that 50 applications have been received or the closing date of the announcement, whichever comes first.
Added 3 mins ago
Product Support Specialist
Oktopost
Grand Rapids, MI
This role combines technical problem-solving with customer communication. You don't need to be a software developer, but you should enjoy understanding how software works, investigating…
Added 4 mins ago
UG
Senior AI/ML Engineer
UnitedHealth Group
Eden Prairie, MN
- $120,100 to $214,500 USD / year
…of AI-powered solutions including large language model (LLM) applications, retrieval-augmented generation (RAG), intelligent agents, classification models, summarization workflows, and…
Added 5 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Baltimore, MD · Baltimore County, MD
- $42,216 to $68,926 USD / year
Added 5 mins ago
AE
TRAINING TECHNICIAN
Air Education and Training Command
Keesler AFB, MS
- $45,409 to $59,031 USD / year
Knowledge of various office automation software programs, tools, and techniques to support office operations, retrieve and input data, and maintain accurate files; a qualified typist is not…
Added 5 mins ago
VH
Registered Nurse - Informaticist
Veterans Health Administration
Fargo, ND
- $65,178 to $112,090 USD / year
Leads assessment, planning, implementation, and evaluation of EHR-integrated hardware and software applications to improve clinical workflows.
Added 6 mins ago
Technology Strategy Manager/Sr Manager, CMT Industry (Telecom, Software & Platforms or High-Tech)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technology Strategy Manager / Senior Manager, CMT…
Added 6 mins ago
J
Project Engineer - Solar and Storage
Jobgether
Remote, United States
- $135,000 to $150,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Engineer - Solar and Storage based in the United…
Added 6 mins ago
Manager, Mid-Market Sales
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Mid-Market Sales based in the United States.
Added 6 mins ago
Head of Security
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Security based in the United States.
Added 6 mins ago
J
Head of Product & Engineering
Jobgether
Remote, United States
- $200,000 to $225,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Product & Engineering based in the United States.
Added 6 mins ago
Engineering Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineering Manager based in the United States.
Added 6 mins ago
Data Privacy & Protection Senior Consultant
Jobgether
Remote, United States
Work directly with software configurations, workflows, and platform features to deliver functional client solutions rather than focusing exclusively on advisory or oversight activities.
Added 7 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…Currently, we are seeking a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers…
Added 7 mins ago
Senior, Eng Automation & Controls (SCADA)
American Water
Jeffersonville, IN
…add new facilities, and provide replacement of hardware and software. * Troubleshoot and resolve control system issues. * Investigate new technological developments and processes. *…

Jobgether

Service Coordinator

Remote, United States

$20 to $21 USD / hour

Apply About employer

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Job details

Pay: $20 to $21 USD / hour
Working hours: 40 hours per week
Posting language: English

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Service Coordinator based in the United States.

We are looking for a highly organized and customer-focused Service Coordinator to oversee field service requests and ensure efficient service delivery from initial scheduling through completion. In this role, you will coordinate technicians and vendors, manage work orders, and maintain clear communication with customers and internal teams. Working in a fast-paced, high-volume, 24/7 service environment, you will handle routine requests as well as urgent service situations while balancing multiple priorities. You will play a key role in monitoring service commitments, resolving scheduling challenges, and maintaining accurate operational records. This position requires strong independent judgment, adaptability, and a proactive approach to problem-solving. You will join a collaborative, remote team where reliability, accountability, and exceptional customer service are essential to success.

Accountabilities:

Receive, review, and prioritize incoming field service requests according to customer requirements, urgency, and established Service Level Agreements (SLAs).
Identify and coordinate qualified field technicians and external vendors based on technical requirements, availability, geographic location, and cost considerations.
Verify technician qualifications, availability, service rates, and required tools or equipment before confirming assignments.
Communicate work order details, service expectations, scheduling requirements, and relevant instructions to assigned technicians and vendors.
Manage work orders throughout the entire service lifecycle, monitoring scheduling, technician arrival, onsite progress, and service completion.
Track service commitments and proactively address potential delays, scheduling conflicts, resource constraints, and unexpected operational challenges.
Coordinate with customers, field technicians, vendors, and internal support teams to resolve service-related issues and maintain service continuity.
Respond effectively to changing priorities and emergency requests, identifying situations requiring escalation and communicating concerns to the appropriate stakeholders.
Maintain proactive and professional communication with all parties, providing timely updates on schedules, service progress, delays, and completion status.
Collaborate with fellow coordinators to balance workloads, share responsibilities, and ensure smooth operational handovers between shifts.
Maintain accurate and up-to-date work order documentation, including service updates, technician arrival and departure times, and completion details.
Review technician deliverables, work order information, and associated service charges to ensure accuracy and compliance with established requirements.
Follow operational procedures, quality standards, customer requirements, and internal policies while meeting established performance indicators and service objectives.
Independently manage assigned workloads, demonstrate accountability, and proactively resolve issues with limited direct supervision.
Identify recurring operational challenges and communicate opportunities for process improvements and greater service efficiency.

Requirements:

High School Diploma or equivalent qualification.
At least one year of previous customer service experience is required.
One or more years of experience in dispatching, service coordination, scheduling, customer support, or a related operational role is preferred.
Previous experience in a field service or technical services environment is an advantage but not essential.
Strong customer service skills, with the ability to manage expectations, handle challenging situations professionally, and maintain positive relationships.
Excellent written and verbal communication skills, with the ability to interact effectively with customers, technicians, vendors, and internal stakeholders.
Strong organizational and time management abilities, including the capacity to manage multiple work orders, competing priorities, and time-sensitive requests.
Ability to exercise independent judgment, take initiative, make informed decisions, and remain productive with limited supervision.
Excellent problem-solving and adaptability skills, with the ability to assess situations, identify solutions, and respond effectively to unexpected challenges.
Strong teamwork and collaboration skills, with a willingness to share responsibilities and coordinate workloads in a fast-moving environment.
Exceptional attention to detail, particularly when maintaining documentation, reviewing service information, and following established procedures.
Working knowledge of Microsoft 365 applications and the ability to quickly learn and navigate multiple software systems.
Professional proficiency in written and spoken English.
Ability to work effectively in a remote environment, with a reliable internet connection and a dedicated, quiet workspace suitable for focused work.
Dependable attendance, responsiveness, and the ability to maintain productivity during assigned shifts, including periods when direct management support may be limited.
Ability to work a full-time schedule of 40 hours per week, Wednesday through Sunday, from 5:00 AM to 2:00 PM Central Time.
Must be legally authorized to work in the United States without requiring current or future employer-sponsored visa authorization.

Benefits:

Hourly compensation: $20–$21 per hour, depending on qualifications and experience.
Healthcare coverage: Comprehensive medical, dental, and vision insurance.
Retirement benefits: 401(k) retirement plan with employer matching contributions.
Paid time off: 28 days of paid time off, including company holidays.
Remote work: Opportunity to work remotely from within the United States.
Professional development: Access to continuous training, learning opportunities, and industry-certified professionals.
Career growth: Opportunity to develop operational, customer service, and technical coordination skills within a global technology services environment.
Collaborative culture: Work alongside a diverse team of professionals in an inclusive, supportive, and people-first environment.
Work-life support: A company culture that encourages personal development, continuous learning, and employee wellbeing.
Full-time employment: 40 hours per week, with a consistent Wednesday–Sunday schedule.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Manage work
Communication skills
Scheduling
Customer service
Documentation
Organise information
Regulatory compliance
Dispatching
Time management
Problem solving
Adaptability
Teamwork
Collaboration
Attention to detail
Microsoft 365

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