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Added 4 mins ago
Principal Engineer I - System Design / Architecture Engineering
Toyota
Liberty, NC
Partner with system engineers, developers, and cross-functional stakeholders to improve technical operations, data flows, and system observability.
Added 5 mins ago
Lead Software Development Engineer
MetLife
Cary, NC
…business intelligence solutions; and, experience providing technical leadership and oversight for BI development activities by establishing development standards, reviewing analytical and…
Added 5 mins ago
Equipment Specialist (Surgical Care)
Veterans Affairs, Veterans Health Administration
Fayetteville, NC
Added 5 mins ago
VG
Senior Software Engineer
Volvo Group
Greensboro, NC
- $111,100 to $137,200 USD / year
…pain points and areas for optimization. As the Senior Software Engineer you will design and develop digital products and AI based solutions crossfunctionally to successfully deliver…
Added 5 mins ago
VG
Senior Service Program and Asset Planning Manager, Volvo Autonomous Solutions
Volvo Group
Greensboro, NC
- $128,300 to $158,400 USD / year
We’re on a mission to unlock new growth opportunities for Volvo Autonomous Solutions. As the Senior Service Program Engineer and Asset Planning Manager, you will lead the development and…
Added 5 mins ago
VG
Senior Supplier Quality Engineer - Body in White (BIW)
Volvo Group
Greensboro, NC
- $95,965 to $118,545 USD / year
The Senior Supplier Quality Engineer is responsible for supplier industrialization, quality assurance, capacity verification, and launch readiness for Body in White components.
Added 5 mins ago
VG
Senior Service Leader
Volvo Group
Greensboro, NC
- $111,100 to $137,200 USD / year
In the Site Reliability Engineer department, we aim to be best in class in Application Development, Application Operations and Application Security posture. We are a team composed with…
Added 5 mins ago
Site Reliability Engineer
Highmark Health
Raleigh, NC
…security principles with a deep understanding of healthcare operations to minimize downtime, improve system resilience, and to support clinical workflows and continuity of hospital…
Added 5 mins ago
C
Senior Manufacturing Engineer – Second Shift
Carrier
Charlotte, NC
- $79,000 to $158,000 USD / year
The Senior Manufacturing Engineer supports Carrier’s water-cooled applied chiller production operations by optimizing manufacturing processes, improving product quality, and ensuring…
Added 5 mins ago
C
Senior Quality Engineer - Water Cooled Value Stream
Carrier
Charlotte, NC
- $79,000 to $158,000 USD / year
· Establish a customer bi-lateral continuous improvement culture and prompt communication with Carrier Commercial Services and Technical Service Managers for field operation opportunities.
Added 5 mins ago
Intelligent Service Account Engineer
Trane Technologies
Charlotte, NC
The Intelligent Services Account Engineer has the deep technical expertise of an Optimization / Energy Engineer and the interpersonal skills of an Account Manager. He or she is an expert at…
Added 5 mins ago
Defense Senior Manufacturing Engineer
CIRCOR International, Inc.
Monroe, NC
The Defense Senior Manufacturing Engineer will be responsible for creating the methods and sequence of manufacturing operations for intricate and/or complex machined parts and assemblies…
Added 5 mins ago
Network Engineer
BOOZ, ALLEN & HAMILTON, INC.
Fayetteville, NC
As a Network Engineer, you will help maintain and execute a network of simulators and modeling capabilities focused on providing exercise capabilities for various units. These simulators…
Added 5 mins ago
Technical Support Engineer
BOOZ, ALLEN & HAMILTON, INC.
Fayetteville, NC
As a Technical Support Engineer, you will help maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various…
Added 16 mins ago
O
Principal Data Center Operator
Oracle
United States
- $91,400 to $187,000 USD / year
Serve as a technical author and process engineer for Data Center Management & Operations, creating and maintaining operational procedures, standards, runbooks, knowledge articles, and…
Added 26 mins ago
Construction Manager II, Traveling (Industrial Construction)
Dennis Group
Salt Lake City, UT
Construction Managers are Dennis Group’s project site supervisors that oversee the daily operations of the construction activities including coordination of sub-contractors, site safety…
Added 26 mins ago
Construction Manager II (Traveling, Industrial Construction)
Dennis Group
Nashville, TN
Construction Managers are Dennis Group’s project site supervisors that oversee the daily operations of the construction activities including coordination of sub-contractors, site safety…
Added 26 mins ago
Construction Manager II (Traveling, Industrial Construction)
Dennis Group
Austin, TX
Construction Managers are Dennis Group’s project site supervisors that oversee the daily operations of the construction activities including coordination of sub-contractors, site safety…
Added 28 mins ago
Mechanical Manufacturing Engineer - 2nd Shift
Butler America
Windsor Locks, CT
Provide day to day technical support to production operators and lab personnel, ensuring builds meet engineering and quality requirements.
Added 28 mins ago
Assistant Superintendent
A/Z Corporation
Norwalk, CT
The Assistant Superintendent will report directly to the Division Operations Manager as well as the senior management team along with the Project Manager and/or Superintendent of a given…
Added 28 mins ago
Site Reliability Engineer
Highmark Health
Hartford, CT
…security principles with a deep understanding of healthcare operations to minimize downtime, improve system resilience, and to support clinical workflows and continuity of hospital…
Added 28 mins ago
Cable Design & Specification Engineer
US0767 Prysmian Cables and Systems Usa LLC
Willimantic, CT
Prysmian is seeking a technically strong, detail-oriented engineer with a passion for collaboration and continuous improvement to join our Specialties, Industrial & Construction design team.
Added 32 mins ago
Data Engineer III (Finance)
Grainger Businesses
LAKE FOREST, IL
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 37 mins ago
Sr Project Engineering Manager
Kerry
Beloit, WI
As a Senior Project Engineer Manager, you’ll own high-impact capital projects from idea to start-up ($50K–$15M) across Kerry’s Taste manufacturing network in North America. This is a…
Added 37 mins ago
Principal Power Control & Automation Eng
FAITH TECHNOLOGIES INC
MENASHA, WI

Jobgether

Senior Technical Support Engineer

Remote, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Support Engineer based in the United States.

Join a global engineering team developing and supporting advanced cloud infrastructure solutions for enterprise customers. As a Senior Technical Support Engineer, you will provide high-level technical assistance, troubleshoot complex infrastructure issues, and help maintain reliable and secure cloud platforms. You will work across multiple product lines, collaborating with engineers and technical specialists in an international environment. Your expertise will play a key role in protecting customer operations, meeting service commitments, and resolving critical incidents. Beyond day-to-day support, you will contribute to technical improvements, knowledge sharing, and the development of other engineers. This fully remote opportunity offers exposure to modern, open-source cloud technologies and the chance to make a meaningful impact on enterprise infrastructure. Accountabilities

In this role, you will deliver advanced technical support for cloud infrastructure products and operator platforms, ensuring customer environments remain stable, secure, and operational. Your responsibilities will include:

• Provide L2/L3 technical support for cloud infrastructure products and operator suites.

• Investigate, troubleshoot, and resolve complex technical issues involving networking, Linux systems, and cloud environments.

• Perform in-depth log debugging and analysis to identify root causes and recommend effective solutions.

• Monitor and support customer KPIs and service-level agreements (SLAs).

• Execute software upgrades, maintenance activities, and security patching.

• Lead emergency recovery efforts and coordinate technical responses during service outages.

• Maintain and support customer laboratory environments.

• Document troubleshooting procedures, technical solutions, and best practices in the knowledge base.

• Mentor and train other engineers, contributing to technical knowledge sharing across the team.

• Collaborate with engineers and technical specialists across multiple product lines and international locations.

Requirements

The ideal candidate combines strong technical troubleshooting capabilities with a customer-focused mindset and the ability to perform effectively in demanding support environments. You should bring:

• A Bachelor's degree in Computer Science, Engineering, or a related technical field.

• Previous experience in customer-facing technical support roles.

• Strong troubleshooting and problem-solving skills, particularly when handling complex technical issues.

• Solid L2/L3 networking knowledge, including network stacks, switching, routing, and firewalls.

• Practical experience working with Linux environments.

• Advanced written and verbal communication skills in English.

• The ability to manage and prioritize multiple customer issues in dynamic, high-pressure situations.

• Strong communication and collaboration skills when working with customers and distributed technical teams.

• U.S. citizenship is mandatory.

Additional experience that would be advantageous:

• Hands-on experience with Docker and Kubernetes.

• Familiarity with the ELK stack.

• Previous experience working with telecommunications providers.

Benefits

• Fully remote position based in the United States.

• Opportunity to work with cutting-edge cloud infrastructure technologies built on open-source platforms.

• Collaboration with international engineering and technical teams across the United States, Canada, China, Costa Rica, Romania, and other regions.

• Opportunities to innovate, share expertise, and contribute to complex technical projects.

• Professional growth opportunities within a global technical support organization.

• Possibility to mentor colleagues and strengthen technical leadership skills.

• An inclusive and respectful working environment that values diversity, equal opportunity, and individual contributions.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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